Increff is a retail SaaS company, addressing intricate challenges within inventory management and supply chain operations for retailers aiming to modernize their processes. Our primary focus lies in delivering advanced retail technology solutions, particularly in merchandising and omnichannel inventory management. These solutions are thoughtfully designed to meet the unique requirements of brands and retailers, enabling them to excel in today's dynamic market landscape. Our diverse team of engineers and retail experts brings expertise in operations, supply chain, and merchandising. This allows us to offer brands automated decision-making, process accuracy, sustainable practices, and enhanced efficiency. With a wide-ranging client base, we support the success of over 700 global brands across fashion, accessories, electronics, and more.
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The implementation was smooth and the tool is user-friendly enough for any team member to pick up instantly.
Simple, easy to use. Highly customisable and maintaining Stock accuracy is easy now.
The ease with which the tool was set up and our stakeholders are able to use it. No matter how layman the person is, Increff's interface makes it intuitive for anyone and everyone to start using it easily from the get go.
We occasionally face delays in getting help with the issues we face sometimes because the support team isn't always easily accessible.
Data security is great concern still, integrations are also tough and OMS functionality is not good either.
Sometimes it gets a bit tricky with the turnaround of resolutions of some of the issues we face. Primarily this happens as SPOCs from Increff side are not easily reachable which adds to the delay.