Name: Tata Communications GlobalRapide
Rating: 4.5 (111 reviews)

Overview

Product Information on Tata Communications GlobalRapide

Updated 13th October 2025

What is Tata Communications GlobalRapide?

Tata Communications GlobalRapide is a software that provides unified communications and collaboration solutions for businesses. It is designed to integrate various communication tools, including voice calling, video conferencing, messaging, and virtual meetings, into a single platform. The software supports collaboration across distributed teams by offering features such as central management, secure connectivity, monitoring, and analytics. It enables organizations to streamline enterprise communication processes, optimize operational efficiency, and support remote work environments. GlobalRapide addresses business requirements for secure, scalable, and centralized communications management while minimizing complexity and supporting digital transformation initiatives.

Overall experience with Tata Communications GlobalRapide

It Services Associate

500M - 1B USD, IT Services

FAVORABLE

“Positive Experiences With Support Offset by Effectiveness Concerns at Tata GlobalRapide”

5.0

Apr 1, 2026

Overall Experience is good with Tata Communications GlobalRadide as they have a communication and collaboration platform for business and users have reported positive feedback.

Director of Group Digital Workplace

10B - 30B USD, Healthcare and Biotech

CRITICAL

“The Integration of Tata's Infrastructure and MS Teams”

3.0

Jun 5, 2024

Tata's infrastructure meets our expectation, ok with standard unified communication/telephony experience.

About Company

Company Description

Tata Communications is a global organization that facilitates the digital transformation of businesses. The company is key in processing around 30% of global internet routes, and has a pivotal role in connecting firms to prominent cloud service providers. As a long-standing player in the India's digital evolution, the company has been instrumental in the adoption of digital services over the last quarter of a century. Tata Communications acknowledges that connectivity is a fundamental necessity for the economy, and is dedicated to serving industry leaders in this new era of communication. In 2020, the company introduced 'Secure Connected Digital Experience' (SCDx), developed to address the increasing global demand for new operational methods. This includes the accelerated shift towards remote working, rising digital commerce, increasing security threats, and the move to more contactless experiences. The company operates in over 200 countries worldwide.

Company Details

Year Founded

1986

Head office location

Mumbai, India

Number of employees

10001+

Website

https://www.tatacommunications.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Tata Communications GlobalRapide

Deciding Factors: Tata Communications GlobalRapide Vs. Market Average

Performance of Tata Communications GlobalRapide Across Market Features

Tata Communications GlobalRapide Likes & Dislikes

We appritiate Tata Communications GlobalRapide for its timely resolution of issues and strong serive quality and effective integration with platform like Microsoft Teams etc.

Integration with MS Teams.

Product's quality and timely resolution incase of any query.

Most common dislike about Tata Communications Globalrapide include the overall stability and effectiveness of the services.

It is not cost effective to have smaller scale deployments, below mid or small size locations.

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Peer Discussions

Tata Communications GlobalRapide Reviews and Ratings

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50M-1B USD

IT Services

Review Source

Positive Experiences With Support Offset by Effectiveness Concerns at Tata GlobalRapide

Associate

10B+ USD

Finance (non-banking)

Positive Experience with TATA Communication's Service Quality and Timely Resolution

Feb 24, 2026

Overall experience with TATA Communication is positive. They helped us to setup International calling facility in one of our ODC in India. They demonstrated strong technical expertise and professionalism over the project timeline and successfully delivering the service in the long run.

Engineer

1B-10B USD

Travel and Hospitality

TATA Communications Reports Efficiency Gains but Customer Follow-Up Remains a Concern

4.0

Aug 6, 2025

TATA Communications collaborates with major global enterprises, making it a truste4d partner in digital transformation. From the cloud enablement to unified communications, it offers end-to-end solutions that simplify complex IT needs.

SENIOR ENGINEER

Banking

Reliable

Aug 13, 2025

Always able to assist when required and provide updates to new and existing contracts

IT Manager

Tata Communication Provides Superior Product Solution Amidst Challenges

Mar 12, 2025

The delivery was exceptional, we had some issues during the delivery but the same was resolved by Tata communication subject matter expert and solution was provided without any change in Infra.

Overview

Product Information on Tata Communications GlobalRapide

What is Tata Communications GlobalRapide?

Tata Communications GlobalRapide Pricing

Overall experience with Tata Communications GlobalRapide

“Positive Experiences With Support Offset by Effectiveness Concerns at Tata GlobalRapide”

“The Integration of Tata's Infrastructure and MS Teams”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Tata Communications GlobalRapide

Deciding Factors: Tata Communications GlobalRapide Vs. Market Average

Performance of Tata Communications GlobalRapide Across Market Features

Tata Communications GlobalRapide Likes & Dislikes

Top Tata Communications GlobalRapide Alternatives

Peer Discussions

Tata Communications GlobalRapide Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

Tata Communications GlobalRapide Likes & Dislikes

Recommended Gartner Insights

Top Tata Communications GlobalRapide Alternatives

Tata Communications GlobalRapide Reviews and Ratings

Performance of Tata Communications GlobalRapide Across Market Features

Deciding Factors: Tata Communications GlobalRapide Vs. Market Average

Positive Experiences With Support Offset by Effectiveness Concerns at Tata GlobalRapide

Positive Experience with TATA Communication's Service Quality and Timely Resolution

TATA Communications Reports Efficiency Gains but Customer Follow-Up Remains a Concern

Reliable

Tata Communication Provides Superior Product Solution Amidst Challenges

4.5

(111 Ratings)

Rating Distribution

Customer Experience

Product Capabilities

Reviewer Insights for: Tata Communications GlobalRapide

1. Microsoft Teams

2. RingEX

3. Microsoft Skype for Business Online (Legacy)