"Confusing Information Layout and Frequent Performance Issues Impact Overall Usability"

Submitted
3.0
3.0
Overall User Rating

Product(s): Microsoft Entra ID

Overall Comment:"While the functionality and UX design are good, the information is poorly summarized and confusing. There are too many menus and tabs to navigate. Performance issues occur frequently."

Lessons Learned

Description
Description

What do you like most about the product or service?

UX design

Description
Description

What do you dislike most about the product or service?

latence

Evaluation & Contracting

3.0
Description

Why did you purchase this product or service?

  • Improve compliance & risk management
Description

What were the key factors that drove your decision?

  • Pre-existing relationships
Description

Which other vendors did you consider in your evaluation?

  • RSA
  • One Identity

Integration & Deployment

3.0

Service & Support

3.0

Product Capabilities

3.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

Italy
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