"Confiant Improves Ad Monitoring With Occasional Integration Challenge Reported"

Submitted

5.0
5.0
Overall User Rating

Product(s): Confiant

Overall Comment:"My company has benefitted from the services Confiant provides by actively monitoring for fraudulent or sensitive advertisements that are transacted programmatically. We utilize Confiant's security features across our web and mobile app portfolios. The Confiant team provides regular updates on releases and the corresponding impact to users or downstream platforms."

Lessons Learned

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What do you like most about the product or service?

Although there aren't as many check-ins with the Confiant team from when we first onboarded them, our account manager and corresponding tech support always provide excellent service to my colleagues and I.

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What do you dislike most about the product or service?

As with any vendor integration, there can be conflicts between two completely unrelated technical integrations. We had an instance of this occurring a couple years back that required make-goods from multiple parties and the solution was to follow a certain process that allowed for more cross-partner/vendor testing prior to large releases.

Evaluation & Contracting

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Why did you purchase this product or service?

  • Improve compliance & risk management
  • Improve customer relations/service
  • Improve business process outcomes
  • Drive revenue growth
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What were the key factors that drove your decision?

  • Product functionality and performance
  • Strong consulting partnership
  • Strong services expertise
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Which other vendors did you consider in your evaluation?

  • Don't know

Integration & Deployment

Service & Support

Product Capabilities

Additional Context

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Deployment architecture

On-premises
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In which country(s) did your deployment take place?

United States