Product(s): Rational Integration Tester (Legacy)
Overall Comment:"Tooling is very capable, allowing us to go beyond the basics. There are a few rough edges, but they are typically around areas where we are pushing the functionality to the extreme. There is a good level of continued development in the tooling adding new functionality whilst continuing to mature others. Ideas and input from clients is taken seriously and acted upon."
Defining the architecture and drilling down to the test artefacts may at first seem an overhead, however once you move beyond the basics its value becomes clear in the way that it allows easy management and supports with very large complex projects.
The server management and problem diagnostics within the server side components (RTCP and Agents) can be a bit awkward to use depending on the situation, however that is noticeably improving release on release.
Ensure the practitioners using the tool set are well versed in the capabilities it has to offer and the different approaches that it opens up at the Test Factory level. This makes the difference between getting good value and getting great value from using the products. Don't just accept using the base functionality - challenge the boundaries of testing.