Phusion Passenger (JavaScript, Python, Ruby on Rails) review in Application Platforms

"Implementation was reasonably straight forward."

Submitted

3.0

Overall User Rating

Product(s): Phusion Passenger (JavaScript, Python, Ruby on Rails)

Overall Comment:"Product performs reasonably well. Consulting advice reasonably well received."

3

3.0

Evaluation & Contracting

3

3.0

Integration & Deployment

3

3.0

Service & Support

3

3.0

Product Capabilities

Lessons Learned

If you could start over, what would your organization do differently?

N.A.

What one piece of advice would you give other prospective customers?

Plan for how the architecture supports future growth.

What one thing do you wish the vendor did differently?

Vendor is encouraged to lead the user plan for a longer time line.

What do you like most about the product or service?

Product is cutting edge.

What do you dislike most about the product or service?

Consulting advice is expected to shed light to user about scalability and future growth.

Would you recommend this product or service to others?

Please explain your hesitation to recommend this product or service.

Business users may miss the importance of planning for future growth. The implementation consultants should shed light to users in this aspect.

How satisfied is your organization with the product meeting your needs?

3.0

How satisfied is your organization with the value the product provides for the money spent?

3.0

Deployment architecture

Hybrid Cloud and On-premises

Go-live Year

2014

Choose the option that best describes the complexity of your implementation.

10 to 49 licensed users

What was your implementation strategy?

Worked with just the vendor

What was your technology adoption bias for this implementation?

Adopt only proven technologies

Evaluation & Contracting

3.0

Ability to understand your organization's needs

2.0

Timely and complete response to product questions

3.0

Pricing and contract flexibility (pricing and terms)

3.0

Integration & Deployment

3.0

How long did your deployment take?

0 - 3 months (<3)

Availability of quality 3rd-party resources (integrators, service providers, etc.)

3.0

Ease of integration using standard APIs and tools

3.0

Quality and availability of end-user training

3.0

Ease of deployment

3.0

Service & Support

3.0

Did your organization purchase a support package from the vendor?

Yes

Was the support package worth it?

Yes

Timeliness of vendor's response

3.0

Quality of technical support

3.0

Quality of peer user community

3.0

Product Capabilities

3.0

Provide runtime environment

3.0

Application life-cycle management

3.0

Ensure viability of application logic

3.0

Support application deployments

4.0

Support cloud-style operations

3.0

Additional Context

Version number(s) currently in use in your organization