DXC Technology Application Testing Services review in Application Testing Services, Worldwide

"friendly and easy"

Submitted

5.0

Overall User Rating

Product(s): DXC Technology Application Testing Services

Overall Comment:"The overall experience was good especially healthcare, education, financial, agriculture services and really cost-efficient"

5

5.0

Evaluation & Contracting

4

4.0

Planning & Transition

4

4.0

Delivery & Execution

5

5.0

Service Capabilities

Lessons Learned

What do you like most about the product or service?

really cost-efficient, Good product and decent service

What do you dislike most about the product or service?

My only dislike is it should be available in nonrural areas

What one piece of advice would you give other prospective customers?

Hey, guys, the service is good and also very cost-efficient

Evaluation & Contracting

5.0

Why did you purchase this product or service?

Cost management
Reduce time to market

What were the key factors that drove your decision to select this vendor over others?

Positive feedback from references

Which other vendors did you consider in your evaluation?

IBM
Wipro

Evaluation and contract negotiation

5.0

How satisfied is your organization with the value the product provides for the money spent?

4.0

How did you enter into a service agreement with the provider?

Worked with just the provider in a sole source procurement

Professionalism in sales / demonstration / RFP / site visit / etc. (pre-selection) stages

4.0

Responsiveness to your questions and changes while building proposals

4.0

Creative and innovative approach to building the solution and proposal

5.0

Flexibility and adaptability in negotiating final contracts

3.0

Professionalism in negotiation / contracting / execution / etc. (pre-implementation) stage

5.0

Planning & Transition

4.0

Planning and transition

4.0

Effective communications during planning and transition

5.0

Effective hand-off from sales to execution

3.0

Accuracy of planning

5.0

Transition was delivered on time, within budget, and with high quality

5.0

Delivery & Execution

4.0

Delivery and execution

4.0

How long did your deployment take?

6 - 9 months (<9)

Delivers the expected business outcomes that were promised

5.0

Reliability of deliverables, SLAs, budget and timelines

5.0

Use of best practices, processes, tools and solutions

4.0

Continuous improvement and efficiency achieved

4.0

Use of newer technologies including automation, smart machines, etc…

5.0

Manages and adapts the contract appropriately

5.0

Effective resource management that provides high quality skills when needed

3.0

Delivers full set of capabilities across their firm to address your key needs

4.0

Service Capabilities

5.0

Services capabilities

5.0

Usage of assets, templates, IP (intellectual property) and other accelerators

4.0

Vertical/industry investments and experience. Focus and depth in chosen industries as well as IP, tailored assets and process knowledge and expertise

3.0

Usage of analytics, predictive analytics, AI, cognitive approaches or similar in testing

5.0

Ability to deliver on time, within budget and to scope

5.0

Ability to offer a blended delivery model

3.0

Additional Context

How frequently do you use this product or service?

Weekly

How extensively is this product or service being used in your organization?

Company-wide

What is your role with this product or service? (Select all that apply)

I am a user

How long have you used this product or service?

6-12 months

Version number(s) currently in use in your organization

5