Product Listings
Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time
Freshworks Inc. (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates globally.
BMC Helix focuses on providing an AI-powered platform designed to support enterprise IT service and operations management. The company addresses the challenge of automating and streamlining IT processes by deploying AI agents that assist in anticipating operational needs and delivering automated solutions. This approach aims to enhance productivity within IT teams by optimizing workflows and supporting efficient ServiceOps management without manual intervention.
SysAid is a comprehensive IT Service Management platform with generative AI implemented into every element of service management. Wrapped into an intuitive UI and offering a fully conversational experience, SysAid empowers organizations to unleash their full potential for productivity.
With over 5,000 customers, SysAid partners with organizations ranging from small businesses to Fortune 500 enterprises across 140 countries.
ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.
Moveworks gives enterprises a conversational interface that works across every enterprise system. Powered by GPT-class machine learning models, the Moveworks platform learns the unique language of your organization to solve thousands of use cases for any employee in minutes.
Halo is a software company specializing in the development of service management software, which is adaptable for onsite or cloud-based installations. The company's products, incorporating ITIL best practices, offer a comprehensive tool for diverse departmental needs in organizations around the world. Founded two decades back, the trust gained by Halo in over 40 countries signifies its expertise and robustness. The company's offerings facilitate scalability of IT support in organizations.
Aisera provides Agentic AI that helps enterprises transform operations across IT, HR, Finance, Facilities, Customer Service, and other business areas. The platform features a System of AI Agents—domain-specific, task-focused agents that autonomously coordinate, make decisions, and execute complex workflows at scale. These agents work together to handle employee requests and workflow automation, reducing manual intervention and accelerating outcomes. Aisera integrates with existing systems and applications for fast deployment of autonomous agents that meet enterprise standards for data security, privacy, and compliance. Features include Agentic Conversations for multi-channel engagement, Hyperflows for workflow automation, Autobrief for document summarization, and GenIQ for secure AI model querying. The open architecture supports both Aisera and third-party agents, ensuring data privacy and reliable AI responses.
Atera is an artificial intelligence-powered IT management platform aimed at enhancing productivity for IT teams. The company's main focus is assisting in smoother IT operations by providing an integrated suite of solutions, ranging from Remote Monitoring & Management, IT Automations, Patch Management to Scripting, and Ticketing. User-friendly Reporting and a range of other features undeniably cut down time-to-resolution. The all-encompassing nature of Atera's AI solution aims to support the delivery of better, more efficient outcomes in a reduced timespan for IT operations.
EasyVista is an IT software provider of end-to-end IT solutions including service management, remote support, IT monitoring, and self-healing technologies. EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their IT service, support, and IT operations. Today, EasyVista helps over 3,000+ companies around the world to accelerate digital transformation, empower leaders to improve employee productivity, reduce operating costs, and increase employee and customer satisfaction across financial services, healthcare, education, manufacturing, and other industries.
Resolve is an intelligent automation platform provider, catering to enterprise IT teams in pursuit of agile operations. The platform executes over a million automations daily, regardless of the complexity or simplicity of the tasks. Specifically designed to address the hurdles of growing IT complexity, Resolve's no-code IT automation offers a solution for enhancing operational efficiency and reducing expenses. Furthermore, it aids in rapidly diagnosing and repairing issues, improving service levels, expediting service provision, and providing a swift return on investment.
InvGate builds the tools that IT teams use to enable every other team in the company. Its portfolio consists of two stand-alone, highly integrated products: An ITSM and an ITAM solution.
Both the Service Management and Asset Management products are no-code solutions that give you the autonomy to make any changes you need as you grow, without the hassle of consulting fees for custom developments.
HCLSoftware is an integral arm of HCLTech and is primarily engaged in the development, marketing, sale, and support of software solutions. The company's main sector focus includes AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. As a provider of cloud-native solutions for enterprise software, HCLSoftware is responsible for powering an extensive number of applications at numerous organizations globally. The fundamental mission of HCLSoftware revolves around ensuring customer success through continuous product innovation.
Leena AI is a corporate-focused technology entity that has built an AI-powered work assistant. The primary aim involves leveraging advanced language models to facilitate improved efficiency in enterprise operations worldwide. The company's proprietary language model, WorkLM, offers predictive text generation that, in turn, encourages enhanced accuracy and swift task completion. The augmenting capability of WorkLM has a pivotal role in boosting productivity in the business landscape. Furthermore, Leena AI's robust integration feature supports the effortless synchronization with various applications commonly utilized within businesses. The company's technological provisions are well-accepted across the globe with multiple sectors leveraging their assistance. Leena AI, established in 2018, extends its support in over hundred languages catering to the needs of millions.
OpenText powers and protects information. As a global information management provider for businesses, OpenText tools span content management, Artificial Intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.
Ivanti manages and secures Everywhere Work environments so that organizations and employees can improve their digital employee experience (DEX). Ivanti technology focuses on empowering IT and employees. Ivanti solutions let IT and employees use a wide range of corporate and personal devices to access IT applications and data over multiple networks to stay productive. Ivanti solutions find, manage and protect each IT asset and endpoint in an organization, no matter the OS. Over 40,000 customers, including 88 of the Fortune 100, have chosen Ivanti to help them deliver an excellent digital employee experience and improve IT and security team productivity and efficiency.
SolarWinds (NYSE:SWI) provides simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, help us to address customers’ needs in solutions for observability, IT service management, application performance, and database management now and in the future.
As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.
Serviceaide is focused on leveraging AI to deliver better digital experiences and a modern approach to service and support management. The primary business problem it addresses is to improve automation of services, technical workflows and business processes. Serviceaide software is leveraged across service organizations such as IT, business departments, and Customer Service. The company incorporates advances in AI to enhance experiences for employees, analysts, and customers. The goal is to improve productivity and efficiencies through digital conversations/interactions, automation, and leverage knowledge.
SymphonyAI specializes in AI-based IT Service Management. It combines Service, Asset, and Operations Management to facilitate enterprise productivity. By utilizing machine reasoning and codeless workflow automation, SymphonyAI strives to generate substantial savings in IT Help Desk Operations and improve the Total Cost of Ownership.