Brand health tracking provides clients with quantitative data to measure brand health metrics for either one-time or continuous benchmarking. Measurements can include staple brand metrics to determine the reach, perception, brand experience and next-action inclinations. Providers may vary and offer proprietary brand index measures to consolidate multiple metrics or incentivize a customer panel based on specific audience specialties. Our definition does not include agencies that primarily create brand positioning, architecture or advertising who may also provide measurement services (typically of their own work). We also do not include firms making a financial assessment of brand valuation.
Survey administration to the target audience, ensuring specified target audience thresholds are reached to provide appropriate statistical significance
Recruitment, management and payment of target audience sample(s). Samples may be sourced partially from a brand’s existing customer database or entirely independently from the provider
Survey questionnaire design to determine question type and order. Questions are often based on a standard design based on brand health measurement principles or may include more custom questions grounded in the business outcomes of the brand
Presentation of data in a usable format to the client via digital reporting or facilitated presentation
Survey programming to put the survey on their proprietary platform to reach the intended audience (e.g., digital panel, email or text)
Executive summary and key research highlights to stimulate understanding and action
Qualtrics XM Platform is an experience management software designed to collect, analyze, and act on feedback from customers, employees, products, and brand interactions. The software offers features including survey creation, data analytics, real-time dashboards, and advanced reporting to help organizations measure and improve experiences. It enables users to design and distribute surveys across multiple channels, aggregate data from different sources, and use analytics tools to identify patterns and insights. Integration capabilities with other enterprise systems and customizable workflows support process automation. The software aims to help businesses understand key drivers of satisfaction, retention, and engagement by providing actionable insights based on collected data.
Alchemer Brand Health Tracking Services is a service designed to monitor and analyze brand perception and performance over time. The service collects data from targeted audiences, measuring factors such as brand awareness, consideration, loyalty, and associations. It enables businesses to identify strengths and weaknesses in their brand positioning and tracks changes in consumer sentiment. Alchemer Brand Health Tracking Services delivers reports and dashboards that present key findings and trends, supporting decision-making related to marketing strategies, communications, and product development. The service addresses the need for organizations to regularly assess brand equity and adapt to shifts in the market, ensuring alignment with business objectives and customer expectations.
Attest is a software designed to facilitate consumer research and data collection for businesses. The software provides tools for designing and distributing surveys to targeted audiences, enabling organizations to gather insights on market trends, customer preferences and brand performance. It offers features such as survey creation, audience segmentation, data analytics and reporting, which help users to analyze and interpret feedback. Attest addresses the business need of making informed decisions based on reliable consumer data and helps companies to validate ideas, test new concepts and understand their market landscape. The software supports integration with data visualization and analysis tools to further enhance the usability of collected insights.
Ipsos Brand Health Tracking Services is a service designed to monitor and evaluate brand performance over time by collecting and analyzing consumer perceptions, attitudes, and behaviors. The service provides insights into brand awareness, usage, perceptions, and positioning relative to competitors. It utilizes quantitative and qualitative research methodologies to identify changes in brand strength, reputation, and market position. The service addresses business needs related to brand strategy optimization, tracking marketing campaign effectiveness, and understanding drivers of brand loyalty and preference. Ipsos Brand Health Tracking Services supports organizations in making data-driven decisions for brand management and long-term business growth.
Market Xcel Brand Health Tracking software offers a solution for organizations to monitor and assess the perception, positioning, and overall performance of their brands in the market. The software gathers data through surveys and analysis to evaluate key attributes such as brand awareness, brand recall, customer satisfaction, and purchase intent. It provides insights into how consumers engage with and respond to different brand messages, helping businesses identify strengths and areas for improvement. The software supports decision-making by highlighting market trends and shifts in consumer sentiment, enabling organizations to adapt marketing and communication strategies based on objective feedback and evolving preferences.
NewtonX Brand Health Tracking Services is a service designed to provide businesses with insights into brand perception and performance over time. The service utilizes proprietary methodologies and industry benchmarks to analyze key metrics such as brand awareness, sentiment, and competitive positioning. It collects and interprets data from relevant market segments to help organizations understand shifts in consumer attitudes and identify factors influencing brand strength. The service aims to support strategic decision-making by delivering actionable findings on brand health, contributing to informed planning for marketing, reputation management, and market differentiation.