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Clinical Communication and Collaboration

Clinical Communication and Collaboration Reviews and Ratings

What is Clinical Communication and Collaboration ?

Clinical communication and collaboration (CC&C) systems are mobile platforms that clinicians, care teams, patients and caregivers use to collaborate on treatment and care activities within ambulatory, acute, post-acute and virtual care settings. CC&C systems improve situational awareness surrounding the patient and information sharing at the point of care and during care transitions. CC&C systems represent the convergence of conventional inpatient communications, such as telephony and paging, with modern channels enabled by mobility, interoperability and the Internet of Things (IoT).

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Logo of OnPage

OnPage

By OnPage

4.6
(14 Ratings)

OnPage is a software designed to facilitate secure incident management and critical alerting processes for IT, healthcare, and managed services environments. The software enables real-time delivery and tracking of priority notifications, ensuring that alerts reach the appropriate personnel without delay. OnPage offers features such as escalation policies, scheduling, audit trails, and integration with various monitoring tools and ticketing systems. These capabilities help organizations improve response times to incidents, reduce downtime, and streamline workflows for on-call teams. The software supports encrypted communication and provides detailed reporting to enhance accountability and optimize operational efficiency in the handling of urgent tasks and events.

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Logo of Epic

Epic

By Epic

4.6
(7 Ratings)

Epic is a software used for managing electronic health records in healthcare organizations. The software offers features that support clinical, administrative, and financial workflows, including patient scheduling, documentation, billing, and reporting. Epic enables healthcare providers to access and update patient information, coordinate care across departments, and streamline operational processes. The software is designed to improve accuracy and efficiency in handling patient data and delivering care. It addresses business problems related to data management, workflow integration, and regulatory compliance in healthcare settings.

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Logo of MH-Cure

MH-Cure

By Mobile Heartbeat

4.8
(6 Ratings)

MH-Cure is a software designed to facilitate secure clinical communication and collaboration within healthcare environments. The software enables care teams to exchange messages, manage alerts, and access clinical information using a unified platform across various mobile devices. MH-Cure offers features such as role-based messaging, patient-centric communication, and the ability to prioritize notifications, aiming to streamline workflows and reduce communication delays. The software supports integration with clinical systems and directories, providing context-aware communication that assists in coordinating patient care and addressing the challenges of fragmented information sharing among healthcare professionals.

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Logo of symplr Clinical Communications

symplr Clinical Communications

By symplr

4.4
(5 Ratings)

symplr Clinical Communications is a software designed to facilitate secure and streamlined communication among healthcare professionals within clinical settings. The software supports real-time messaging, alerts, and collaboration features that aim to improve coordination and information flow across care teams. It integrates with existing workflows and electronic health record systems to enable efficient exchange of patient data, reduce response times, and help address gaps in communication that may affect the delivery of care. The software is intended to assist healthcare organizations in managing clinical communications to enhance staff connectivity and support informed decision making.

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Logo of CareAware Connect

CareAware Connect

By Oracle

5
(3 Ratings)

CareAware Connect is software designed to support clinical communication and collaboration within healthcare organizations. The software provides secure messaging, voice communication, and workflow management features to help streamline coordination among care team members. It integrates with electronic health records and enables real-time information sharing, which facilitates efficient patient care processes. CareAware Connect helps address challenges in healthcare environments such as fragmented communication and delay in information exchange by delivering tools to support timely decision-making and improved workflow efficiencies across multidisciplinary teams.

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Logo of Vocera Platform

Vocera Platform

By Stryker

3.5
(3 Ratings)

Vocera Platform is a software designed for secure communication and collaboration within healthcare facilities. It integrates voice, text, and alarm notifications to enable real-time interaction among clinicians and staff, supporting workflows for patient care coordination. The software features hands-free voice communication, secure messaging, and interoperability with clinical and operational systems. Vocera Platform addresses challenges related to timely information exchange, reducing response times and streamlining communication processes. Its scalable architecture allows for centralized management and role-based access, contributing to improved workflow efficiency and responsiveness in healthcare environments.

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Logo of AdaptCare

AdaptCare

By InterScripts

5
(1 Rating)

AdaptCare is an application designed to increase patient healthcare outcomes during an emergency. It displays a patient’s adaptive care plan from a hospital’s electronic medical records to a mobile device using a QR code. The QR code is printed on a wristband, sticker, or similar item that remains with the patient, giving emergency healthcare providers, such as EMTs, firefighters, and other personnel who may not be credentialed at the hospital, instant access to a patient’s particular needs to ensure continuity of care. AdaptCare can also alert providers that the patient may be non-verbal, deaf, blind, have sensory triggers, or have other special communication needs, even when a family member or guardian isn’t present. This gives emergency healthcare providers, such as EMTs, firefighters, and other personnel who may not be credentialed at the hospital, instant access to a patient’s particular needs to ensure continuity of care.

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Logo of Imprivata Cortext (Legacy)

Imprivata Cortext (Legacy)

By Imprivata

5
(1 Rating)

Imprivata Cortext is a software designed for secure communication within healthcare organizations. It facilitates encrypted messaging between clinicians and staff across desktops and mobile devices, aiming to support compliance with healthcare privacy regulations. The software includes features such as message auditing, group communication, and user management to help streamline clinical workflows and improve coordination. Imprivata Cortext addresses the business problem of maintaining secure and efficient communication in environments where patient confidentiality is essential and regulatory requirements are stringent.

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Logo of PerfectServe Unite

PerfectServe Unite

By PerfectServe

5
(1 Rating)

PerfectServe Unite is a software designed to facilitate clinical communication and collaboration among healthcare teams. The software provides secure messaging, voice calling, and integration with electronic health records to streamline communication workflows. It enables real-time coordination by routing messages and calls to the appropriate clinicians based on on-call schedules and patient assignments. The software aims to address delays and inefficiencies in care delivery by supporting timely exchange of information and reducing communication barriers. It is utilized by organizations seeking to improve the accuracy and speed of clinical communication while maintaining compliance with privacy regulations.

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Logo of ThinkAndor

ThinkAndor

By Andor Health

5
(1 Rating)

ThinkAndor is a software designed to improve care team collaboration and workflow management in healthcare organizations. The software utilizes artificial intelligence to automate notifications, surface relevant patient data, and streamline communication between clinicians. It integrates with electronic health records and other clinical systems to deliver patient insights directly within workflows, aiming to reduce manual tasks and support informed decision-making. ThinkAndor addresses challenges in fragmented communication and data access by providing consolidated information, facilitating virtual care coordination, and enabling secure messaging capabilities for healthcare teams.

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Logo of Workcloud Communication

Workcloud Communication

By Zebra Technologies

5
(1 Rating)

Workcloud Communication is a software designed to facilitate real-time messaging and collaboration among team members within various business environments. It enables personnel to exchange text messages, share voice notes, and broadcast important alerts, supporting communication across different departments and locations. The software integrates with business devices to streamline workflows, helping organizations coordinate staff, manage tasks, and respond quickly to operational needs. Workcloud Communication aims to address challenges related to fragmented communication and operational efficiency by providing a centralized platform for secure and organized team interactions.

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Logo of Backline

Backline

By DrFirst

Backline is a software designed for secure clinical communication and collaboration within healthcare organizations. It enables real-time messaging between healthcare professionals, facilitates the sharing of patient information such as medical records, images, and documents, and supports workflow integration to streamline care coordination. The software offers features that address regulatory compliance by providing secure data transmission and audit trails. Backline can be used to connect clinicians, care teams, and patients to improve response times, reduce communication errors, and enhance the efficiency of care delivery by centralizing conversations around patient cases within a secure environment.

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Logo of Care Thread

Care Thread

By Care Thread

Care Thread is a software designed to improve communication and collaboration within hospital and clinical environments. The software provides secure mobile messaging, enabling healthcare professionals to exchange patient information, updates, and care plans in real time. It aims to streamline clinical workflows by reducing delays often caused by inefficient communication methods. The software features audit trails for compliance, directory integration, and role-based messaging to ensure the right information reaches the right staff. By facilitating timely and confidential sharing of medical data, the software seeks to enhance coordination among teams and address the challenge of fragmented communication channels in healthcare settings.

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Logo of Ikonix Unified Messaging Suite

Ikonix Unified Messaging Suite

By Ikonix Technology

Ikonix Unified Messaging Suite is a platform of communication solutions for hospitals and enterprise.

Ikonix Messenger, the Message Integration Engine middleware. Ingestion & transmission from Building Management Systems; fire, smoke, & safety systems; IoT solutions; personal communication to email, SMS, paging, and telephony; and more. 90+ systems integrated.

Ikonix Connect, critical messaging app. Text/voice/video/photos/media; system alerts; role-based messaging; on-call rosters; two-way Active Directory integration; critical alerts override silent; encrypted data.

Ikonix WebConnect, browser-based switchboard. Customised hotkeys and system administration.

Ikonix Billboard, communications network information display. Customise data streams into local information display.

Ikonix Encode, secure paging. An encoder with optional encryption for secure radio paging communication.

Ikonix TeleConnect, landline paging. Send paging messages from traditional landline phone.

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Logo of MEDITECH Expanse

MEDITECH Expanse

By MEDITECH

MEDITECH Expanse is a software designed to support healthcare organizations in managing electronic health records across various care settings. The software provides clinicians with tools for documentation, ordering, and workflow management, allowing for integrated patient care processes. Features include clinical decision support, interoperability for exchanging patient data securely, and mobile access for clinicians to view and update records remotely. MEDITECH Expanse aims to facilitate coordinated care, improve operational efficiency, and assist providers with regulatory compliance requirements by delivering functionalities that streamline clinical, financial, and administrative tasks within a unified platform.

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Logo of Oracle Health EHR Nursing Mobility

Oracle Health EHR Nursing Mobility

By Oracle

Oracle Health EHR Nursing Mobility is a software designed to support nursing professionals by providing access to electronic health records through mobile devices. The software enables nurses to view, document, and manage patient information at the point of care. It facilitates clinical workflows such as medication administration, assessment documentation, and care plan management, aiming to streamline communication and improve accuracy in patient data entry. The software addresses the business need for timely and accurate health information available at bedside, contributing to enhanced care coordination and efficiency within healthcare organizations.

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Logo of QliqCHAT

QliqCHAT

By QliqSOFT

QliqCHAT is a software designed to facilitate secure messaging and collaboration for healthcare organizations. It offers encrypted communication channels that support both real-time and asynchronous messaging between clinicians, care teams, and patients. The software provides functionality such as file sharing, workflow automation, and integration with electronic health record systems, aiming to streamline clinical communication workflows and reduce inefficiencies associated with pagers, phone calls, and email. QliqCHAT addresses the need for compliance with healthcare privacy regulations by incorporating security measures that help protect sensitive patient information. It is intended to solve coordination challenges within healthcare environments by providing a centralized platform for exchanging information and fostering communication across multiple devices and user roles.

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Logo of Quarc (Legacy)

Quarc (Legacy)

By XSOLIS

Quarc (Legacy) is a healthcare software that facilitates case management and utilization review operations for hospitals and healthcare organizations. The software enables users to track patient information, coordinate care teams, and streamline communications related to patient status reviews. It supports integrated workflows that help manage medical necessity reviews and automate documentation processes. Quarc (Legacy) assists in improving efficiency by consolidating data from various sources, thereby reducing manual entry and minimizing administrative burdens for clinical staff. The software focuses on solving business challenges related to compliance, workflow optimization, and patient throughput within care management environments.

Logo of Spok Care Connect

Spok Care Connect

By Spok

Spok Care Connect is a software that focuses on streamlining communication workflows within healthcare organizations. The software integrates with existing hospital systems to manage clinical communication, connect care teams, and facilitate secure messaging and alerting. It enables the coordination of patient care activities by allowing clinicians to exchange information quickly while maintaining data confidentiality and regulatory compliance. Spok Care Connect supports features such as on-call scheduling, emergency notification, and directory services, addressing communication gaps and improving operational efficiency in clinical environments. The software is designed to enhance information sharing and coordination among providers, supporting timely and accurate decision-making across care teams.

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Logo of TigerConnect Clinical Collaboration Platform

TigerConnect Clinical Collaboration Platform

By TigerConnect

TigerConnect Clinical Collaboration Platform is a software designed to facilitate secure communication and collaboration among healthcare teams. It offers features such as instant messaging, voice and video calling, and file sharing within a compliant environment. The software supports real-time delivery of alerts, enables integration with electronic health record systems, and helps streamline workflows by centralizing patient information and communication. By supporting timely exchanges of clinical data and conversations, this software addresses efficiency and coordination challenges among healthcare professionals within medical organizations.

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Features of Clinical Communication and Collaboration

Updated January 2026

Mandatory Features:

  • Secure messaging: The ability to facilitate secure messaging and chat sessions among patients, care team members, support staff, community physicians and other legitimate stakeholders.

  • Care team collaboration — The ability to communicate and collaborate with care team members over secure and compliant channels, such as secure messaging, chat, unified communications and workforce collaboration platforms.

  • Critical results — The ability to securely access, view and integrate patient information housed in the electronic health record (EHR), ancillary and other essential clinical systems to support CC&C workflows.

  • Task and workflow management — This feature enables the care team to assign and track tasks, set priorities and automate routine workflows, enhancing efficiency. It includes collaboration tools like shared task lists and document sharing, facilitating effective teamwork regardless of location.

Optional Features:

  • Analytics — The ability to apply advanced analysis, logic-based and AI techniques to interpret events, and support and automate decisions and actions.

Gartner Research

Magic Quadrant for Clinical Communication and Collaboration
Critical Capabilities for Clinical Communication and Collaboration

Popular Product Comparisons

CareAware Connect vs Vocera PlatformCareAware Connect vs MH-CureMH-Cure vs Vocera Platform

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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