The software wasn't the best at the time we adopted it, however, Aqua was open to receiving customer feedback and making changes to their product accordingly. Over the last few years they completely revamped their software, which made it a good competitor in the market. The software has a lot to offer. Trivy, their property scanner, was once of their greatest strengths and their software's interface is quite intuitive and easy to navigate. The dashboard, deploying policies, agents, auditing, and integration with repositories is again really easy to do. Their service is one of the biggest pluses as they are proactive and remain available when required.

Personally, I believe that they should improve their documentation, it is easy to lose track, following the links in their docs. I usually ask TAM to provide me with the related links and that helps me immensely and all the time. Training is another thing that they should look into and consider providing free immersive training.