What are Community Development, Regulation and Licensing Applications?

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Gartner defines community development, regulation and licensing (CDRL) for state and local government as a market for application technology that supports the automation of permitting, land management, planning, zoning, regulation and licensing. CDRL applications are also provided a SaaS or platform-based subscription license model, where application support and infrastructure provisioning and management are the responsibility of the vendor.
Gartner defines the market for CDRL applications as those in support of community planning, development and regulation functions within state and local governments. CDRL solutions support numerous types of licenses, such as professional, business, driver, hunting/fishing and animal licensing. Permitting solutions support various permissions related to land, resource and facility use, special events, and construction. Inspections and code enforcement ensure adherence to local building codes and the ability to enforce remediation of violations. These solutions may also enable issuance of certificates of occupancy (CofO) when facilities meet expected health, safety and building code standards.

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