Gartner defines community development, regulation and licensing (CDRL) for state and local government as a market for application technology that supports the automation of permitting, land management, planning, zoning, regulation and licensing. CDRL applications are also provided a SaaS or platform-based subscription license model, where application support and infrastructure provisioning and management are the responsibility of the vendor. Gartner defines the market for CDRL applications as those in support of community planning, development and regulation functions within state and local governments. CDRL solutions support numerous types of licenses, such as professional, business, driver, hunting/fishing and animal licensing. Permitting solutions support various permissions related to land, resource and facility use, special events, and construction. Inspections and code enforcement ensure adherence to local building codes and the ability to enforce remediation of violations. These solutions may also enable issuance of certificates of occupancy (CofO) when facilities meet expected health, safety and building code standards.
Salesforce Licensing software enables organizations to manage user access and permissions across Salesforce applications and services. The software provides tools for configuring licenses based on business roles and requirements, ensuring that users have appropriate functionality aligned with their responsibilities. It supports administrators in tracking license usage, optimizing resource allocation, and forecasting future license needs. Salesforce Licensing software addresses the business challenge of controlling software access, preventing unauthorized usage, and maintaining compliance with licensing agreements. The software also provides reporting capabilities that assist organizations in monitoring utilization and making informed decisions regarding renewals or expansion.
TRAKiT is a software designed to help municipalities and government agencies manage community development processes, including permitting, planning, code enforcement, and licensing. The software offers features for tracking applications, inspections, and regulatory compliance, allowing users to coordinate workflow and documentation across departments. TRAKiT addresses the need for streamlined regulatory management by automating routine tasks, supporting documentation management, and enabling reporting on project status and activity. The software aims to facilitate transparency and efficiency in community development activities by centralizing data and processes into an integrated platform.
Amanda is a software that provides enterprise-wide permitting, licensing, compliance, and case management solutions for government agencies and organizations. The software streamlines processes such as permit applications, renewals, inspections, payments, and reporting, offering configurable workflows to support various regulatory requirements. Amanda enables automation of manual tasks, documentation tracking, and data management to help agencies reduce processing time, maintain regulatory compliance, and improve service delivery. The software integrates with other organizational systems and supports both online and offline access, allowing users to manage application statuses, generate reports, and ensure transparency in regulatory operations. Amanda addresses the business challenge of managing complex administrative tasks and regulatory workflows by enhancing efficiency and accuracy in government services.
BasisGov Suite is a software designed to support government organizations in managing records, documents, and processes associated with public administration. The software offers features such as electronic records management, workflow automation, document archiving, and compliance monitoring. It helps streamline the handling of public documents, improves access and retrieval of information, and facilitates regulatory adherence within government agencies. BasisGov Suite addresses challenges related to manual paperwork, data organization, and process efficiency by providing digital solutions that enhance oversight and productivity in government operations.
CDR is a software developed by Infor that provides centralized data repository capabilities for managing and analyzing complex business information. The software enables organizations to aggregate, store, and retrieve structured and unstructured data from multiple sources, supporting consistent data governance and accessibility. With tools for data validation, integration, and quality management, CDR facilitates operational reporting and supports data-driven decision making. The software addresses business needs for simplifying data consolidation, improving data accuracy, and ensuring compliance with organizational and regulatory standards by offering scalable data management and standardized workflows.
CityView is a software designed to support municipal government operations by enabling the automation and management of permitting, licensing, code enforcement, inspections, planning, and land management processes. The software offers configurable workflows, data management tools, and online services, allowing agencies to streamline daily tasks and maintain regulatory compliance. CityView assists in reducing manual paperwork, improving visibility into project statuses, and enhancing communication between departments and constituents. It aims to address common challenges in managing community development activities by integrating document control, reporting, and application tracking within a centralized digital platform, facilitating efficiency and transparency in government services.
Cityworks is a software designed to assist local governments and utility organizations in managing public assets, infrastructure, and services. The software enables users to plan, track, and analyze work activities related to asset maintenance and service delivery. It provides functionalities such as work order management, asset lifecycle tracking, service request handling, and reporting tools. Cityworks integrates geographic information systems to support mapping and spatial analysis of assets. The software is utilized for optimizing operations, improving regulatory compliance, supporting decision-making, and maintaining transparency in asset management by centralizing information and automating workflow processes.
Civic Platform is a software designed to support government agencies in managing civic processes, including licensing, permitting, code enforcement, and workflow automation. The software streamlines application intake, review, approvals, and inspections by enabling centralized data management and configurable process workflows. Civic Platform facilitates communication among stakeholders through integrated case tracking and document management. Its reporting and analytics features assist agencies in monitoring operational performance and optimizing resource allocation. The software addresses the business challenge of improving the efficiency and transparency of public sector operations by providing solutions that reduce administrative workload and support regulatory compliance.
e-PlanCheck is a software designed to automate and streamline the process of reviewing electronic plans for construction and development projects. The software offers digital tools for evaluating drawings, documents, and building plans against compliance standards and codes. It facilitates collaboration among regulatory agencies, project stakeholders, and reviewers by providing a centralized platform for document management, commenting, and tracking changes. e-PlanCheck supports workflow automation to expedite plan examination, reduce manual errors, and maintain audit trails, addressing the business challenge of efficient plan review in building permitting and regulatory environments.
Online Licensing and Permitting is a software developed by Escher Group that enables organizations to manage the application, review, approval, and renewal processes for licenses and permits through a digital platform. The software streamlines workflows by allowing applicants to submit forms and necessary documentation online, while also providing tools for automated tracking, status notifications, and records management. It supports configurable workflows, integrates with payment gateways for fee collection, and enhances compliance by maintaining an audit trail of all activities. Online Licensing and Permitting addresses the need for efficient processing in regulatory and government environments, reducing manual intervention and improving visibility for both staff and applicants.
Posse is a software designed by Computronix to support regulatory business processes for government organizations, focusing on permitting, licensing, inspections, and land management. The software assists agencies in automating workflow management, enabling efficient document handling, task scheduling, and compliance tracking. It offers configurable modules that streamline online application submission, payment processing, case management, and communication with stakeholders. Posse software facilitates collaboration among internal departments by centralizing records and supporting real-time updates, helping address the business problem of manual data entry and fragmented operations often faced in regulatory management environments.
POSSE ABC is a software designed to support Alcohol and Beverage Control agencies in managing regulatory processes related to licensing and enforcement. The software enables agencies to automate application intake, review, issuance, and renewal of licenses, as well as conduct investigations and track violations. Through its configurable workflow engine, POSSE ABC streamlines case management, facilitates reporting, and improves document management. The software integrates communication tools to support correspondence and stakeholder engagement. It addresses the business problem of regulatory compliance administration for alcohol and beverage control by centralizing data, promoting efficiency in licensing procedures, and supporting regulatory oversight functions for public agencies.
Posse LMS is a software designed to assist organizations in managing land management business processes. It provides tools for tracking applications, permits, inspections, compliance, and licensing related to land use, development, and resource management. The software offers workflow automation, document management, and configurable reporting to support regulatory and administrative tasks. Posse LMS aims to improve operational efficiency by streamlining data collection, communication, and record-keeping, allowing agencies to oversee permits and land management activities with enhanced accuracy and consistency. Organizations use this software to address challenges related to regulatory compliance, data accuracy, and process transparency in land management operations.
ProjectDox is a software that facilitates electronic plan review and project management for construction and land development processes. The software enables organizations to manage document submission, review cycles, mark-ups, and approvals for building projects. ProjectDox provides tools for workflow automation, version control, access permissions, and collaboration among stakeholders such as architects, engineers, and regulatory agencies. The software aims to streamline permitting, reduce paper-based processes, improve communication, and support regulatory compliance by centralizing project documentation and status tracking. ProjectDox addresses challenges associated with manual review procedures and dispersed project information by providing a structured digital environment for managing complex project documents and review workflows.
SAP Governance, Regulation and Licensing Solutions is software designed to help organizations manage compliance with regulatory requirements and licensing obligations. The software supports businesses in tracking and monitoring regulatory changes, automating compliance processes, and maintaining accurate records for audits. It enables centralized management of licenses, permits, and certifications, allowing organizations to ensure adherence to internal policies and external regulations. The software aims to streamline workflows related to governance and regulatory reporting, reduce manual documentation, and improve overall transparency. By providing tools for data management and reporting, the software assists businesses in addressing challenges associated with complex regulatory environments.
Tyler Enterprise Permitting & Licensing Software is designed to streamline the management of permits, licenses, inspections, and code enforcement activities for agencies and organizations. The software enables users to automate application intake, review, issuance, and renewal processes, providing configurable workflows to support regulatory requirements. It allows tracking and management of fees, payments, and inspections, and offers a centralized platform for collaboration among staff, applicants, and stakeholders. The software includes tools for document management, reporting, and communication, helping organizations address compliance, reduce manual processes, and improve transparency in permitting and licensing operations.
Tyler Enterprise State Regulatory is a software designed to support state agencies in managing regulatory processes. The software enables agencies to track permits, licenses, inspections, and compliance activities across various programs. It provides workflow automation, document management, and reporting tools to help streamline application processes and regulatory reviews. The software offers configurable dashboards, integration capabilities with external systems, and secure data management. By centralizing regulatory information and automating routine tasks, the software assists agencies in reducing manual effort and increasing operational efficiency while supporting regulatory compliance goals.
Tyler State Regulatory Platform Suite is a software developed to support state agencies in their management of regulatory processes. The software enables automation and streamlining of licensing, permitting, registration, and compliance tracking workflows, facilitating digital management of applications, renewals, inspections, and enforcement actions. It incorporates configurable modules that help agencies manage regulatory requirements, documentation, and reporting in a secure environment. The software addresses challenges associated with paper-based systems by providing centralized data access, integration options with other government software, and workflow automation tools designed to improve transparency and efficiency in regulatory administration.
Zoning Portal is a software designed to streamline the zoning research and permit application process for municipalities and applicants. The software enables users to search zoning requirements, determine property eligibility for specific uses, and generate reports based on local codes. Zoning Portal also provides functionality to guide users through required forms and documentation submissions, reducing manual review effort for municipal staff. By automating data validation and providing real-time feedback, the software aims to enhance compliance with zoning regulations and improve the efficiency of land use planning and permitting workflows.