Content Services Platforms (Transitioning to Document Management) Reviews and Ratings

Overall, it's a sound product and I believe this is the best Cloud platform available, although I only have limited experience with other platforms.

I love the Laserfiche product. The ease of use really made the transition from paper to digital painless. Overall, it's one the best new software applications I have ever been part of implementing. I have no problems bragging about it to anyone and everyone.

Being in the Service delivery Industry and end user of M-Files I experienced a very positive performance. It's a powerful document and information management tool that can transform how we can handle and retrieve information. It is particularly well-suited to projects with complex data needs (i.e. financial services). Its smooth information retrieval functionality, flexible storage options and enhanced security options given additional advantages to all of my team members and project stakeholders. Overall I am a happy user of M-Files.

Excellent pre-deployment engagement with Box consultants. Migration project management and technical support is also first class. Without the migration consultancy, the migration of our content would have taken far longer and extended the delivery date of the project.

Overall experience using OnBase is favorable. I would recommend OnBase to others looking for a system to organize and manage their electronic content. Workflow is very powerful.

The solution has significantly improved our invoice management process, simplifying activities and enhancing the user experience within the entity. Among the points that have worked well, it's worth mentioning that they succesfully integrated with our bank's accounting ERP quickly and easily. The tool is very robust and reliable, and the performance is exceptional. As for areas for improvement, they could better communicate the ongoing enhancements or changes that they make to the solution, and perhaps include more training activities to fully realize the potential of the solution.

Overall, our experience was incredibly positive. I have listed each frustration or limitation below, but on the whole, these were very minor in an otherwise positive sales experience, implementation experience, and support experience. In comparing our staff User Happiness levels (via survey from our old system and 1 month after transitioning to SER's Doxis), the values doubled after the transition to Doxis with 99% of respondents agreeing that this tool meets or exceeds their requirements and that it's easy to use. Our experience with the sales team was of constant impression as they were the only vendor that could clearly and intelligently articulate thorough responses to our many questions through the sales process. Our experience with the implementation team is that they are quite intelligent individuals who worked tirelessly to understand our use cases, define innovative solutions to meet or exceed them, and collaborated closely with us on tweaks to the solutions as we tested them to ensure they were the best fits for our team and would allow us to scale efficiently with decisions and solutions that were the best solution for both short- and long-term needs. We are appreciative of every member of the SER team through our selection process, implementation, and support. We feel we have a very positive partnership with them - a partnership that exceeds our typical experience with other software vendors, and one that we know will support a strong future for our company.

It is well designed application. Easy to administrate it. Good customer support.

Everything works well. Customer success is a real interest in this company

Overall architectural design from ground up is solid and exceptional.

Newgen OmniDocs helped us establish our client as a robust technology driven company with the right assets for it's customers and reinforced technical documentation capability with adherence to global documentation norms across assets. Th pricing model is very flexible and customer support is round the clock.

As a large business, it nice to have a software that maintains all our legal documentation. We create a lot of NDA documents and this software has been a breeze to help manage these.

The product is constantly evolving and AODocs meets with us to discuss what's coming, how we can benefit from the improvements or changes and provides business use case examples. They share the roadmap for what is on the horizon. The vendor meets regularly with our team to review any issues/enhancement requests. There is an open line of communication. Support issues are resolved quickly.

Easy to use, at the end, no training needed. No production issues/failures. Extremely solid.

IBM cloud for content services is a powerful platform which is enabled with AI capabilities to design, implement and deploy applications with pre-integrated data. The best part is its extensive capabilities which include but not limited to data governance, data discovery, data mapping and master data management.

NetDocuments is a low cost content storage platform that allows users to share the documents and information to colleagues and clients. The platform can be scaled across the company and has definitely improved our document management process.

It has been a pleasure working with Hyland to utilize their product-Perceptive Content for our needs.

Overall we were very satisfied with the d.velop prodcut and the provides (cosulting) service during and after the projoct. Specially the flexibility of that tool and the continious improvements (e.g. fulfillments of legal requirements) are very strong.

We have great benefits by using their automated work flow management service which is time saver. Also the integration and deployment is excellent.

1. AnyShare Platform solves such problems as scattered office data storage, large pressure of traditional file server, high data managemnet cost, high operation and maintenance, low file sharing efficency, and difficault compliance requirements of outgoing email materials. from perspectivives of data security sync, unified management, secure storage and flexible use of BEA, buding data collaborative office platform. 2. build a unified doc managment system: provide a unified and clean directory structure , orderly management of doc library accoding to HO, branch etc. improve employee access efficiency 3. Multiple flexiable content sharing modes, in addition to email sharing, can also share conect by EAT and URL, you can configure sharing permissions as required, make sharing simple and fast 4. Internet data security transfer, completely replace the USB, FTP and other data transmisson methods, through the cross-network security exchange and outgoing data to meet the compliance requirements.