Corporate Telephony Reviews and Ratings
What is corporate IP telephony software?
The corporate telephony market is evolving from a focus on innovation in proprietary hardware to use of commodity hardware and standards-based software. While most telephony solutions are Internet Protocol (IP)-enabled or IP-PBX solutions, the associated endpoints are a mix of time division multiplexing (TDM) and IP. Corporate telephony platforms focus on high-availability, scalable solutions, which support Session Initiation Protocol (SIP), desktop and soft phone functionality, and the ability to integrate with enterprise IT applications while delivering toll-grade voice quality.
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Skype is a communication software that enables users to make voice and video calls, send instant messages, and share files over the internet. The software supports both one-on-one and group conversations, allowing participants to connect from different geographical locations. It offers features such as screen sharing, voicemail, and real-time translation for calls and messages. Skype is utilized by businesses and individuals to facilitate remote collaboration, reduce communication barriers, and support virtual meetings. The software operates across multiple platforms, including desktop and mobile devices, to provide flexibility and accessibility for its users.
Cisco Unified Communications Manager is a software that provides enterprise-level call control, session management, and mobility features for voice, video, messaging, and conferencing. The software integrates multiple communication channels and devices into a unified platform, supporting IP telephony and collaboration tools across organizations. It is designed to enable call processing, presence, and session management for endpoints, supports standards-based interoperability, and allows for centralized or distributed deployment models. The software addresses communication management needs such as call routing, signaling, and device management, helping organizations streamline internal and external communications and enhance operational efficiency.
MiVoice Business is software designed to provide unified communications and collaboration capabilities for organizations of varying sizes. It supports features such as voice calling, conferencing, messaging, automated attendant, mobility options, and contact center integration. The software facilitates communication across desk phones, mobile devices, and softphones, and offers administration tools for system configuration and user management. MiVoice Business aims to address common business communication challenges by streamlining internal and external collaboration, supporting flexible work environments, and enabling efficient call handling and routing within organizations.
MiVoice Connect is a software developed by Mitel that provides unified communications and collaboration tools for businesses. The software enables voice calling, messaging, conference calling, and video communication across various devices and locations. It offers features such as call management, mobility integration, contact center capabilities, and administrative controls designed to streamline organizational workflows. MiVoice Connect addresses business communication challenges by supporting scalability, reliability, and simplified IT management while facilitating effective team collaboration and integrating with existing business applications and infrastructure.
OmniPCX Enterprise Communication Server is a software that provides unified communication and collaboration functionality for businesses. The software offers voice, video, and messaging capabilities designed to enable secure and scalable communication across various devices and locations. It integrates telephony services, conferencing tools, and mobility solutions with directory and presence features for enhanced productivity. The software supports multiple deployments including on-premises and cloud-based environments, conforming to industry protocols and standards. Its feature set addresses business requirements for seamless internal and external communication, reliability, and flexible scalability while facilitating efficient management and administration of enterprise networks.
Cisco Business Edition 6000 (BE6000) is a software suite designed to support unified communications and collaboration for businesses. The software integrates voice, video, messaging, conferencing, and contact center capabilities into a single platform to facilitate communication across an organization. It is designed to enhance workforce connectivity by offering features such as IP telephony, call control, voicemail, instant messaging, presence, and mobility options. Cisco Business Edition 6000 (BE6000) seeks to address the challenge of managing multiple communication tools and disparate systems by consolidating them into one software environment that simplifies administration and supports scalability as business needs evolve. The software is aimed at medium-sized organizations requiring an integrated approach to employee collaboration and communication management.
NEC SV9000 is a software-based communications platform designed to support unified communications and collaboration for businesses. The software enables voice, video, and messaging functions, supporting connectivity across multiple locations and devices. It offers features such as call management, voicemail, conferencing, and mobility solutions, which help organizations streamline internal and external communications. The software is intended to address business challenges related to efficient communication, scalability, and integration with other enterprise systems, allowing companies to improve responsiveness and operational workflow. It supports deployment flexibility and compatibility with a variety of telephony infrastructure environments.
Cisco Unified Communications Manager Express is a software that delivers call processing features for Cisco IP phones and integrates voice, video, and data within a single network infrastructure. It supports telephony services such as automated attendant, voice messaging integration, conferencing, and mobility, enabling small and medium-sized businesses to manage their communications needs onsite. The software is designed to provide secure call control, facilitate deployment and management, and offer features for user productivity in branch offices or remote locations. It helps organizations streamline communications, improve responsiveness, and support unified voice services without reliance on centralized infrastructure.
Cisco Business Edition 7000 (BE7000) is a software platform that integrates voice, video, messaging, conferencing, contact center and mobility services to support unified communications and collaboration for organizations. The software provides core features such as IP telephony, voicemail, instant messaging, presence, desktop sharing and conferencing solutions. It enables businesses to manage communication requirements across multiple devices and locations and helps address challenges related to distributed workforce collaboration, streamlining interactions, and centralizing communications management. The software is designed to scale for midsize to large businesses and supports deployment of collaboration applications in virtualized environments to optimize resource utilization and simplify administration.
OpenScape Voice is a software that delivers enterprise-class voice communication through IP-based telephony. It offers features such as call routing, session management, and scalability for large organizations. The software integrates with various unified communications tools and supports standards-based protocols to facilitate connectivity and interoperability. It addresses business needs related to efficient voice communication, centralized management, and flexibility in deployment models, including on-premises and cloud environments. OpenScape Voice is designed to enable secure communication and high availability, helping organizations streamline telephony operations while supporting regulatory compliance and mobile workforce requirements.
eSpace Unified Communications (UC) Solution is a software designed to facilitate integrated communication for organizations. The software supports features such as voice and video calling, instant messaging, conferencing, presence management, and unified messaging across multiple devices and platforms. eSpace Unified Communications aims to streamline collaboration among teams by consolidating communication tools into a single interface, thereby enhancing productivity and reducing the complexity associated with managing disparate communication systems. It addresses business challenges related to fragmented communication channels and helps organizations improve operational efficiency by enabling seamless connectivity and interaction among users in different locations. The software is suitable for deployment in various industries seeking to modernize their communication infrastructure.
NEC SV9500 is a communications software designed to support unified communications for businesses by providing scalable IP telephony solutions. The software enables organizations to manage voice, video, and messaging communication across multiple devices and locations. It facilitates centralized management, offering integration with collaboration tools and business applications while supporting mobility and remote work requirements. The software addresses business challenges related to operational efficiency and communication reliability, allowing organizations to streamline workflows and improve internal and external connectivity. It is adaptable for various deployment environments, such as on-premises, cloud, or hybrid configurations, and features security measures to protect voice data.
Cisco Unified CM Session Management Edition is a software designed to centralize and streamline call control, session management, and signaling for large organizations with multiple unified communications deployments. The software provides interoperability between various collaboration environments and supports integration with third-party systems and endpoints. It enables consistent call routing, administration, and reporting across distributed networks, addressing business needs for scalability and simplified management of voice and video communications. The software supports SIP trunking, enables policy control, and offers redundancy to enhance communication reliability within enterprise environments.
Mitel Connect HYBRID (Legacy) is a communications software designed to support unified communications and collaboration through the integration of on-premises and cloud-based solutions. The software facilitates voice, video, messaging, and conferencing capabilities, enabling business users to connect across different devices and platforms. It offers management tools for administrators and supports hybrid deployment to help organizations transition from traditional phone systems to cloud services while maintaining control over communications infrastructure. The software addresses business needs for reliable connectivity, scalability, and flexibility as organizations manage communications environments with evolving technology requirements.
MiVoice MX-ONE is a communication software designed to provide unified communications and collaboration capabilities for organizations. The software integrates voice, video, messaging, and mobility features, enabling users to manage communications through various devices and platforms. MiVoice MX-ONE supports call handling, conferencing, voicemail, and presence management, and it can be deployed on-premises or in virtualized environments. The software addresses business requirements for scalable and flexible communication infrastructure, and is suitable for organizations seeking to streamline internal and external communications. MiVoice MX-ONE can interoperate with other business applications and communication endpoints, supporting centralized management and administration.
IPedge is a software developed to provide unified communication solutions for businesses. The software integrates voice, messaging, and collaboration features to streamline business communications. It offers functionalities including call control, conferencing, voicemail, and mobility support across different devices. IPedge supports the management of internal and external communications through a centralized platform, enabling efficient handling of voice and data services. The software addresses business needs for scalable communications infrastructure, improved productivity, and simplified network management by consolidating various communication tools into a single system. It is designed to support organizations of different sizes and adapts to evolving communication requirements.
Sangoma PBXact is a software solution designed to provide advanced unified communications and business phone system features for organizations. The software enables call routing, voicemail, conferencing, and integration with desktop and mobile devices. It supports automation of call flows, contact center requirements, user management, and remote access. PBXact is compatible with a range of IP phones and endpoints, and includes administrative tools for system management and reporting. The software is utilized to address business communication challenges by centralizing voice, video, and collaboration functions, helping organizations manage internal and external communications efficiently and securely.
Mekari Qontak is a software designed to support businesses in managing customer relationships, automating communication, and streamlining sales processes. The software offers features such as Omnichannel CRM, which consolidates messages from multiple channels, workflow automation for repetitive tasks, and real-time reporting to track sales performance and customer interactions. Mekari Qontak enables businesses to centralize data, manage leads, monitor customer communications, and improve operational efficiency by reducing manual workload. The software addresses business challenges related to fragmented communication, sales management inefficiencies, and the need for integrated customer engagement tools.
One is a network and cloud connectivity software offered by GTT Communications. The software provides managed networking solutions that enable organizations to connect their sites, applications, and cloud services globally. It offers features such as secure data transmission, real-time network monitoring, and bandwidth management. The software supports private and hybrid cloud integrations and complements wide area network optimization efforts. It is designed to address business needs for reliable, scalable, and secure data communications between distributed office locations and cloud resources, facilitating efficient operations and streamlined collaboration across various geographic regions.
Switchvox Cloud is a software that provides a hosted unified communications solution designed to support business communication needs. The software offers features such as voice calling, voicemail, messaging, conferencing, and call management tools through an internet-based deployment. It enables integration with mobile devices and supports desktop applications for voice and collaboration. Switchvox Cloud allows users to manage business communications in various locations, facilitating remote work and communication continuity. The software addresses the need for a scalable and flexible telephone system without on-premises hardware, offering businesses tools for call analytics, interactive voice response, and custom call routing, aiming to enhance communication workflow and operational efficiency.










