Customer Journey Analytics & Orchestration Reviews and Ratings

What is Customer Journey Analytics & Orchestration?

CJA/O solutions track and analyze how customers and prospects interact with an organization across multiple channels over time. Most CJA/O solutions subsequently enable organizations to prioritize and orchestrate real-time improvements to the customer experience in multichannel journeys across the end-to-end customer life cycle. CJA/O solutions are source-system-agnostic, supporting customer journeys across...
How Categories and Markets Are Defined

Product Listings

Products 1 - 15 of 15
Scuba provides a Decision Intelligence Platform focused on supporting customer-centric teams in making quick, data-based decisions. The solution offered by Scuba facilitates real-time data handling, from ingestion and processing to querying, regardless of the size...
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WebEngage empowers all attributes key for Marketing, Growth and Retention. It houses Customer data platform, Omni channel engagement campaign orchestrator ,Personalisation engine and an Immersive Analytics engine. WebEngage actions, optimises and orchestrates triggers, segments, behaviours and...
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NotifyVisitors is an AI powered marketing automation and CDP solution. It helps you in reaching out to your target audiences through email, SMS, push notifications, pop-ups and more. You can send automated campaigns to the...
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Adobe Customer Journey Analytics

By Adobe

Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands,...
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cloodot

By cloodot

Cloodot specializes in streamlining customer communications by offering a unified inbox for all contemporary online channels. Specifically, it allows the management of chats and reviews from numerous Facebook pages, WhatsApp numbers, Google listings, and Websites...
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CSG Xponent

By CSG

CSG operates in the sphere of customer engagement, revenue management, and digital payments. The company utilizes a cloud-first architecture and customer-centric approach to enable other businesses to initiate digital services, penetrate into new markets, and...
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Genesys Pointillist

By Genesys

Genesys is focused on improving loyalty and business outcomes for customers and employees. Through its Genesys Cloud platform, Genesys helps organizations worldwide provide empathetic, personalized experiences at scale. With Genesys Cloud, organizations differentiate with the...
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iLearningEngines

By iLearningEngines

iLearningEngines (ILE) focuses on learning automation and has a presence in the technology sector. The company offers an Outcomes Driven Learning and AI platform which supports enterprises in providing tailor-made training that are crucial to...
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Kwanzoo

By Kwanzoo

Kwanzoo is a software company that focuses on enhancing the B2B pipeline growth system. The company's main objective is to assist B2B businesses in the generation of a more enriched and detailed early-stage pipeline. Their...
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OplaCRM

By OplaCRM

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Real Time Feedback

By Real Time Feedback

Real Time Feedback is a company that focuses on revolutionizing customer interaction via a private, two-directional engagement platform. The company offers a suite of solutions, such as QR codes, NFC Tags, and custom URLs to...
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Salesmate

By Rapidops

CRM & Marketing Automation Platform caters to the essential needs of expanding teams by providing a solid foundation for managing customer relationships and automating marketing processes. The main business dilemma the company resolves revolves around...
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SmaartBrand

By Enixta

Enixta is focused on delivering value through its unique AI-enabled platform. The company’s primary concern is to strengthen product offerings and ameliorate customer experience by fostering continuous innovation. By utilizing Enixta's offerings, businesses can potentially...
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Speakeasy AI (Legacy)

By Verint

Verint delivers customer experience automation. Companies use the Verint Open Platform and Verint's team of AI-powered bots to deliver tangible AI business outcomes across the enterprise. Verint helps brands elevate CX while simultaneously lowering costs...
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ZEPIC

By ZEPIC

ZEPIC is an AI-infused, unified Customer Engagement Platform that makes possible hyper-personalised customer experiences. With its built-in Customer Data Platform (CDP), ZEPIC provides a Customer 360 view that acts as a single source of truth...
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