Product Listings
The company concentrates on the creation of transformative customer journeys that facilitate brand expansion globally and ensure future sustainability. Its primary business solution revolves around discerning customers' needs and wants better than others. By analyzing billions of data points, the company's engineers can unearth and utilize valuable insights to fabricate experiences that emotionally resonate and drive market changes. Leveraging a blend of human expertise and artificial intelligence, this firm designs, constructs, and manages comprehensive customer journeys across various sizes of enterprises. The company's scope encompasses small businesses to renowned global brands, operating in diverse channels, technologies, and geographic locations.
TaskUs is a business process outsourcing company that is focused on deploying technology and data for optimal results. They offer a broad spectrum of services including Digital CX, Trust & Safety, AI Services, Risk + Response, and Consulting. TaskUs specializes in safeguarding the interests of partners and supporting their sustained success through innovation and technology. Its vision is to assist the world's most innovative and disruptive brands in adapting to a continually changing world.
Connext is a business process outsourcing firm that helps companies build custom, dedicated support teams in the Philippines and Latin America.
CES has been a trusted global provider of Technology and Business Process Modernization(BPM) services for enterprise clients for the past three decades. By deploying proven processes, specialist skills, and robust proprietary solutions, we help a range of business verticals with industry-leading IT & ITES solutions to meet their current business needs and future growth objectives. With a collaborative approach, our multi-location engagement teams work like an extension of your team.
Leveraging our end-to-end services, which include Digital Transformation Enablement, Business Process Modernization (BPM), Enterprise Application Services, Managed IT, Cloud SaaS, Renewables, Cyber Security services, and more, we drive operational efficiency, cost optimization, automation, and innovation across your functions and processes.
Helpware is a global Business Process Outsourcing partner, driven by tech to help companies transform customer experiences, modernize technology, and reinvent processes. With a presence in 10 locations worldwide and 1000+ dedicated full-time employees in staff, Helpware caters to diverse sectors including HealthTech, SaaS, Ecommerce, and Fintech.
iEnergizer is a business process outsourcing provider, offering customer management solutions. The company's primary mission is to enhance their partner's market growth through comprehensive life-cycle customer support services. This includes sales support, customer care, technical assistance, and back-office services. iEnergizer operates across multiple industry verticals, notably health care providers and payers, banking, financial services, insurance, gaming, publishing, and legal sectors. It operates as a trusted partner and an extension of its client's operations, focusing on providing quality service, reducing operational costs, and improving key business impacts. As a mid-sized company, it is equipped to provide a scalable environment with an infrastructure that encourages agility and customer focus.
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services to growing companies around the globe. The company has over 15 years of experience and over 1200 customer-focused professionals who speak over 60 languages on its team.
SupportYourApp is a PCI/DSS L1 Service Provider, GDPR-, CCPA-, and HIPAA-compliant, and ISO/IEC 27001:2013 certified. Their services include, but are not limited to customer support (Front desk, Tier 1), technical support (Tier 1–3), social media customer service, CX services, AI-powered support teams, system setup and integration, reception desk services, back-office services (data entry, content moderation & enrichment), data annotation, and staff augmentation (web & software developers, UX/UI designers, QA).
We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries.
VXI Global Solutions is a business process outsourcing company that was established in 1998. With a team of 40,000 personnel working across 42 global locations in North America, Asia, Europe, and the Caribbean, it provides a variety of services. These services include customer service and experience management, software development, quality assurance, customer experience advisory, automation and process excellence. Maintaining a strong presence in the United States and the Philippines, it additionally operates as one of the selected customer-care organisations operating within China. The range of services offered by VXI Global Solutions also expanded following the acquisition of Symbio.
Cognizant is focused on engineering modern businesses. The main problem it resolves is helping clients with modernization of their technology, reimagining their processes, and transforming their experiences to adapt to the rapidly changing world. Thus, the main goal of the company is to facilitate improvement in everyday life.
Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.
HGS is a company primarily engaged in the optimization of customer experience lifecycle, digital transformation, and business process management. The firm's services are designed to boost the competitivity of its clients through a blend of automation, analytics, and artificial intelligence, together with considerable domain expertise. Its focus areas include digital customer experience improvement, back-office processing, contact center operations, and HRO solutions. Although part of the larger conglomerate, Hinduja Group, HGS applies a 'globally local' strategy. The company has an employee strength exceeding 21,600 individuals, spread across 38 delivery centers in six different countries with a wide-ranging impact affecting numerous verticals.
Foundever operates within the customer experience (CX) industry, serving clients worldwide. Foundever oversees a large network of associates globally and aids various brands with digital-first strategies. The company provides CX solutions and technologies, catering to the operational needs of different companies, with the intent to offer an uninterrupted service to the end-users in pivotal instances. Every day, Foundever manages numerous customer interactions in different languages across multiple countries. The company adapts a flexible strategy inspired by entrepreneurial conventions, which aids businesses in their journey as they endeavour to improve their CX.
Sutherland is a company specializing in digital transformation with an emphasis on cultivating exceptional experiences for both customers and employees. With a history spanning 35 years, the company focuses on utilizing IP and automation to construct AI-fueled products and platforms. The entity centralizes its business model on prioritizing the customers of its clients and ensuring measurable growth. It comprises a diverse team of international professionals committed to operational efficacy and cultural harmony. This approach is summarized under the banner of 'One Sutherland'.
Capital Management Services, LP is an organization that predominantly focuses on Accounts Receivable Management services. They provide services to several top credit card issuers, banks, and major debt purchasers across the nation. They manage all states of delinquency, from pre-delinquent to Out of Statute. Their professional expertise extends to multiple industry domains, including bank and retail card, student loans, mortgage, bank overdrafts, BK holds and dismissals, judgments, telecom, and commercial recovery. Recognizing the worth of their client's brand, Capital Management Services integrates a customer-centered approach in their operations. Their organization is built on values such as compliance, trust, quality, and performance.
Comdata, a branch of FleetCor Technologies, specializes in offering advanced B2B payment and operational technology. The company has adapted its capabilities in technology development, credit card issuing, transaction processing, and network ownership to provide customized electronic payment programs for clients. The benefits of these initiatives include improved operational efficiency and profitability. The company aims to adapt its product offerings to match customer needs, incorporating aspects of security, convenience, and profitability. Comdata is distinguished as one of the major payment companies worldwide and a significant commercial issuer of MasterCard in North America. The firm's product suite, including AP Automation, Virtual Credit Cards, Fleet/Fuel Cards, Fleet Operating Solutions, Corporate Card Programs, Workforce Payment Solutions, and Travel Expense Management, delivers comprehensive insights from expenditure data, enhancing controls.
Wipro Limited is a technology services and consulting company that concentrates on developing innovative solutions for complex digital transformation issues. Its capabilities span from consulting, design, engineering, to operations, enabling companies to meet their strategic objectives and establish resilient, future-proof businesses. Servicing countries worldwide, part of its commitment involves ensuring success in a constantly evolving global business scene. Additionally, Wipro takes a non-discriminatory approach towards employment, making all decisions without prejudiced views on an individual's background, disability or sexual orientation.
Startek® is a company that provides customer experience (CX) management solutions worldwide. Utilizing innovation and expertise, the company ensures quality customer experiences across traditional and non-traditional channels. With a workforce of 40,000 experts distributed in 13 countries, Startek is enabled to provide local connections with global reach. Further, the integration of the Startek Cloud platform, a hybrid-cloud model with artificial intelligence capabilities, supports remote activities and team members to uphold business agility and continuity. At its core, Startek advocates for empathy to create meaningful customer experiences at every touchpoint. By applying this perspective to data, technology, and people, the company supports clients in building profitable, enduring customer relations and in closing potential gaps in customer experience management.
Tata Communications is a global organization that facilitates the digital transformation of businesses. The company is key in processing around 30% of global internet routes, and has a pivotal role in connecting firms to prominent cloud service providers. As a long-standing player in the India's digital evolution, the company has been instrumental in the adoption of digital services over the last quarter of a century. Tata Communications acknowledges that connectivity is a fundamental necessity for the economy, and is dedicated to serving industry leaders in this new era of communication. In 2020, the company introduced 'Secure Connected Digital Experience' (SCDx), developed to address the increasing global demand for new operational methods. This includes the accelerated shift towards remote working, rising digital commerce, increasing security threats, and the move to more contactless experiences. The company operates in over 200 countries worldwide.
TTEC is a company that focuses on aiding businesses to establish fruitful customer experiences. This objective is attained through a unique blend of human interaction and technology. The services TTEC offers center around customer engagement and are designed specifically to boost profitability.
3i Infotech, a global IT company based in Mumbai, India, provides services that propel digital transformation initiatives. The company holds deep domain expertise across sectors such as BFSI, Healthcare, Manufacturing, Retail, and Government. 3i Infotech operates in over 50 countries, with offices in key locations such as North America, India, Asia Pacific, Middle East, Africa, and South Asia. It combines existing services with emerging technologies such as AI, Blockchain, RPA, and Low-code to enhance agility and innovation in their digital transformation initiatives. Moreover, 3i Infotech offers business-specific product solutions, mainly for the banking, financial services, and insurance sectors. The company's services align with necessary quality certifications for a host of operations, emphasizing efficiency.
Almaviva is an Italian group focused on Information and Communications Technology. The company holds a strong position in both public and private market sectors due to its proven experience, unique skills, ongoing research and in-depth sectorial knowledge. Almaviva primarily addresses the need for business model, organizational, cultural and informational technology innovation that companies require to maintain competitiveness in the digital era. Engaging a workforce of 46,000 individuals, the company has established a global presence via 44 offices in Italy and 31 abroad, including significant operations in Brazil, the United States, Colombia, Egypt, Finland, Dominican Republic, Saudi Arabia, Tunisia, and Brussels. Since 2015, Almaviva has been associated with the UN Global Compact, a prominent corporate sustainability initiative.