"Navigating the Experience: Implementation of Chainalysis"

Submitted

5.0
5.0
Overall User Rating

Product(s): Chainalysis Reactor

Overall Comment:"The overall experience, from PoC, pilot to implementation, was really thorough. The sales team and all the technical team involved in the due diligence process were very responsive and provided the necessary information for us to assess and approve Chainalysis as a vendor."

Lessons Learned

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What do you like most about the product or service?

Chainalysis, compared to its competitors, provided an edge in terms of platform features and expertise. We have implemented Reactor and KYT and the onboarding process was very thorough, and the educational module was also a plus.

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What do you dislike most about the product or service?

Back when it was deployed, end of 2022, there were some limitations related to the graphs. We had to create separate graphs for each coin. In addition, there were some limitations for collaboration. If we want a graph created to only be accessible by a few people in the organization, that is not possible. In addition, we believe that Chainalysis could aggregate additional information related to the companies, such as tax id. Back when it was deployed, the platform didn't have all the information from Brazilian VASPs, which made it a little more complex to map the entities. Aside from that, we were very happy with the other features of the platform.

Evaluation & Contracting

4.0
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Why did you purchase this product or service?

  • Create internal/operational efficiencies
  • Improve compliance & risk management
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What were the key factors that drove your decision?

  • Strong services expertise
  • Product functionality and performance
  • Strong customer focus
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Which other vendors did you consider in your evaluation?

  • Other...
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Cyphertrace, Elliptic, Zodia

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

Brazil