"Great tool that can easily be enhanced with additional functionality "

Submitted

3.0
3.0
Overall User Rating

Product(s): LexisNexis Risk Solutions

Overall Comment:"Great tool with a lot of functionality, however, we were not properly instructed to ensure that all of that functionality was turned on/how to make the most of the tool and its features."

Lessons Learned

Description
Description

What do you like most about the product or service?

Gives a nice summary of the third-party entity we are reviewing; the print to PDF export is very nicely displayed/ easy to read.

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What do you dislike most about the product or service?

Tool does not retain your search history, which eliminates the ability to perform ongoing monitoring through this specific tool - only initial searches. Would be wonderful if this could store a history of your searches that can be run periodically and/or be notified when there is a significant or material change in the results.

Description
Description

Please explain the business problems or needs that prompted the purchase of this product or service.

Provides an OnDemand report of a company that allows a company to make an informed decision on the potential partnership based on the output of results.

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If you could start over, what would your organization do differently?

Ensure the vendor clearly understands are needs and how we would like to use the tool, that way any limitations can be discussed PRIOR to the implementation.

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What one piece of advice would you give other prospective customers?

clearly understand the limitations of the tool prior to implementation

Evaluation & Contracting

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Why did you purchase this product or service?

  • Improve business process outcomes
  • Enhance decision making
  • Improve compliance & risk management
  • Improve supplier or partner relationships
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What were the key factors that drove your decision?

  • Product functionality and performance
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Which other vendors did you consider in your evaluation?

  • Don't know

Integration & Deployment

3.0
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How extensively is this product or service being used in your organization?

Specific divisions, regions, or business units
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When was this product or service deployed at your organization?

2022
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How long did your deployment take?

I don't know
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What was your implementation strategy?

Worked with just the vendor

Service & Support

3.0

Product Capabilities

3.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

United States
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How long have you used this product or service?

Less than 6 months
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How frequently do you use this product or service?

Daily