Dealer Management Systems Reviews and Ratings

What are Dealer Management Systems?

The DMS is the primary data management system and provides key applications for running the business and communicating back to automotive companies. DMS platforms operate on-premises or in the cloud, and serve to manage aspects of the business, including:

- Sales and billing of new and used vehicles

- New vehicle ordering and tracking

- Other aspects of communication with the OEM, like warranty claims and recall management

- Financing/insurance

- Parts supply and inventory

- Repair and maintenance

- Human resources scheduling

- Accounting and financial reporting

- Payroll

Many DMS vendors also provide capabilities such as online sales tools, CRM, website management, trade-in valuation tools and damage estimation that are separate software systems that work independently or are integrated into the DMS through an API.

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Established in 1866, Reynolds and Reynolds specialize in providing software solutions and services to automobile dealerships. Positioned in Dayton, Ohio, it also operates in Houston and College Station, Texas, Celina, Ohio, Tampa, Florida, in the U.K., Europe, and Canada. The company focuses on delivering solutions to enhance dealerships' performance and customer experience. With a significant presence in numerous U.S. dealerships, Reynolds and Reynolds has undoubtedly influenced several car transactions through their exclusive Retail Management System.

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DealerSocket is a segment of Solera Company, devoted to innovating and enhancing the automotive experience. The main problem it addresses is the need for growth and improved customer service in the automotive sector. This is achieved through an integrated approach offering vehicle lifecycle and fleet management services. Solera offers four main lines of business: vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions, housing several significant brands in the ecosystem of the vehicle lifecycle. The company's approach is all-encompassing, aiming to streamline operations, apply data-driven analytics and boost customer engagement. Solera believes this approach fosters sales stimulation, encourages customer retention and maximizes profit margins. The company caters to a large global clientele and partners across numerous countries.

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Established in 1994, Autologica concentrates on providing inventive software options to dealers involved in the automobile, truck, and agricultural and construction machinery industries. Autologica's primary product, Autologica Sky DMS, operates as a cloud-based dealer management system that administers all departments within a dealership. The company also offers other support tools, which include Tracker CRM, Business Intelligence, Appoint365, DealerTablet, and Autologica BI. These tools help dealerships carry out tasks such as scheduling workshops, vehicle reception, and transforming numerical data into intelligent business decisions.

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CDK Global is a provider of retail technology and Software as a Service (SaaS) solutions. The firm focuses on aiding auto manufacturers and dealers in running their operations more efficiently and in improving profitability. The solutions provided by CDK Global also aim to streamline the purchasing and ownership experiences for consumers. Currently, the solutions of CDK Global are utilized by numerous retail locations across North America.

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Cox Automotive Inc. focuses on simplifying the process of buying, selling, owning and using vehicles. This global firm consists of more than 27,000 team members and a multitude of brands, including Autotrader, Clutch Technologies, Dealer.com, Dealertrack, Kelley Blue Book, Manheim, NextGear Capital, VinSolutions, vAuto, and Xtime. The team and the diverse range of brands are committed to providing support and solutions to professionals in the automotive industry across five continents. The company is a subsidiary of Cox Enterprises Inc., which is based in Atlanta.

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DealerBuilt focuses on offering a versatile, high-standard consumer experience dealer management system (ceDMS). The main business problem solved by DealerBuilt is providing automotive dealers with a system that assists them in tailoring their dealership according to their specific vision.

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As a European software development company, the primary focus is on the automotive distribution industry. The company has four decades of experience in developing integrated IT solutions including CRM, DMS, Website, and specialised Business Intelligence specifically designed for automotive dealerships. The company's software platform provides comprehensive solutions allowing businesses to engage with customers throughout the entire vehicle purchasing process, from buying to servicing. The company is committed to assisting businesses in achieving growth through its IT solutions. The firm operates in 21 countries, showcasing its international presence in the software development realm for automotive distribution.

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incadea specializes in the delivery of enterprise software solutions and services for the international automotive retail and wholesale industry. It offers deep industry expertise and technological solutions that aid in improving and standardizing processes, reducing costs and heightening growth for car manufacturers and their dealer networks worldwide. incadea's solutions are informed by robust research and analysis of their clients' needs, and an inherent understanding of core industry dynamics. The company operates in 100 countries and serves a significant number of dealerships offering over 60 car brands. Its operations and reach span across Europe, Asia Pacific, and Latin America with headquarters in Germany.

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Keyloop is a company that operates in the automotive technology sector, addressing challenges of auto retailers and Original Equipment Manufacturers (OEMs). With a 40-year track record in this industry, its technology has been implemented in over 90 countries. Keyloop's offerings encompass various aspects of auto retailing, from showrooms to workshops, and it integrates different systems, tools, and departments for improved customer experiences. The company focuses on meeting rising consumer standards for service and speed by facilitating seamless connections between auto retailers, OEMs and their customers. The goal from Keyloop's solutions is to reform the traditional automotive retail model with an aim to achieve long-term customer loyalty, enhanced operational efficiency and experiences, and proper use of connected data.

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PBS Systems, established in 1988, focuses on providing Dealership Management System (DMS) solutions to retail automotive dealerships in North America. The company's workforce collaborates with customers to create a platform incorporating dealership input, continually evolving its product and services to meet industry demands. The v10 software, developed through decades of dealership knowledge, is recognized for its DMS performance and reliability. Headquartered in Calgary, Alberta, PBS Systems operates additional offices in Milton, Ontario, Arlington, Texas, Dubuque, Iowa, and Spanish Fort, Alabama. A substantial team of over 400 individuals supports the company's operations and developments.

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Proaxia Consulting Group, rooted in Switzerland and marked by its branches in Europe and Asia, is an international business consulting establishment committed to solving key business challenges related to sales, customer service, spare part logistics, and marketing processes. With an extensive team of over 250 consultants strategically located across German-speaking regions, Poland, China, Japan, UAE, Singapore, and Indonesia, it ensures the formation, execution and maintenance of premier solutions and service concepts. Proaxia's core expertise lies in Automotive and Discrete Manufacturing, where it assists in shaping processes, IT architectures and offering implementation and support. As a partner of SAP, Proaxia devises innovative solutions integrated with SAP. It also professes proficiency in relation to business and IT processes and technologies, enhancement of SAP applications, master data concept management, and development and integration of cloud applications and mobile business solutions. It promises robust project implementation and rollout, development of personalized software embedded in the SAP environment, and comprehensive application management and support.

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Tekion is a technology firm focused on developing business applications. Their aim is to manufacture user-friendly applications powerful enough to effectively manage global enterprises. Their initial focus is on the automotive retail sector, using advanced technologies to hasten the shift of intricate and straightforward businesses to the cloud and facilitate cohesive customer experiences. The team at Tekion consists of experienced industry professionals and committed visionaries, regularly pushing beyond anticipations. They function within an environment where opportunities to take action and make an impact are endless, and the goal is continual innovation, growth, and life-changing disruption.

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Dominion Dealer Solutions is a technology firm that caters to the automotive industry. The company offers an array of technological products that aim to improve dealer operations and efficiency. These products include customer relationship management (CRM) tools, inventory management solutions, data mining, and innovative marketing practices. Dominion Dealer Solutions is known for its cloud-based web dealer management system (WebDMS). As a leader in data distribution solutions, the company focuses on creating comprehensive systems that assist in streamlining workflow across the automotive sector.

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Quorum is a technology solutions provider that serves traditional and electric vehicle dealerships, as well as Original Equipment Manufacturers (OEMs) in North America. The primary focus of the company revolves around offering a range of software solutions, which include enterprise resource planning (ERP), customer relationship management (CRM), digital retailing (DR), and enterprise reporting and analytics. These integrated solutions are designed to address significant challenges and provide increased synergy and value to the customers of Quorum.

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