Digital employee experience (DEX) management tools measure and continuously improve the performance of and employee sentiment toward company-provided technology. Near-real-time processing of aggregated data from endpoints, applications, employee sentiment and organizational context surfaces actionable insights and drives self-healing automations, optimized support and employee engagement. Insights and self-healing can enhance employee interactions with self-service portals and chatbots. They also help IT support, asset management, procurement and other teams whose work depends on reliable information.
"A window to your end user experience"
Nexthink has helped us greatly to identify problems that would otherwise have been almost impossible to fix, as there was no direct connection between cause and effect. It's easy (well mostly) to use, and the customer service is outstanding. We are currently monitoring a lot of SaaS applications and are considering using it for monitoring purposes. We also check the health of certain agents on the client, restarting them, when needed.
"Maximizing Efficiency with Alluvio: Insights and Outcomes"
Alluvio has been great to work with from the beginning. The local team is always interested in assisting with resolving business issues. They have a talented professional services team who can help with outcomes we haven't envisioned.
"SysTrack: A Powerful Tool with Room for Interface Improvement"
I can use and see the potential of using SysTrack as a tool to easily troubleshoot our systems. As a remote or deskside technician, this can save me a lot of time and reduce the number of deskside visits I need to make.
"The best tool for for real-time monitoring and troubleshooting"
Fantastic tool for real-time monitoring and troubleshooting.
"Amazing platform to understand how you positively or negatively impact your business"
ControlUp Edge DX enables organisations to better serve their most costly resource. Their people! 70%+ of an organisations costs can come from labor, and ControlUp enable you to understand how you can make the experience and productivity of your people even better no matter what device or location they work from.
"Proactive Insights has changed our endpoint strategy."
I had a wonderful experience. The vendor was very responsive to our requirements and questions. We had unique asks, and they were willing to work with us and provide a solution.
"Tanium XEM core - the powerful tool for Extended Enpoint Management"
Tanium extended endpoint management is very much praised by users of our organization. It was bought into our organization by the demand of some of the MSP clients, they were impressed by the security and interaction with endpoints in real-time, getting the responses which is the foundation for proactive management. Customized dashboards and reports attracted everyone a lot. Overall it is very scalable, real-time visibility highlights its effectiveness in endpoint management.
"Appraising Freestyle Features in Administrative Management Tools"
Overall experience is good. Product is very stright formward in use and coverage is also good
"I would rate 1E DEX, with score of 100%."
Though out our implementation, setup, testing and deployment. Technical questions and issues they have been there to assist! During the second year we purchased additional assistance for setup of sql reporting and instruction creation. This had a very positive effect on our adoption and creation of instructions and as means of training for developing our own fixes would suggest this service as well.
"Ivanti Neurons for Digital Experience Review"
Ivanti's support is by far one of the best I've ever dealt with. On the rare occasion when I cannot find a solution in their vast online knowledgebase, I know that I can call them and the fix is resolved within an hour. They're technical resources are extremely knowledgeable.
"Successful Organization-wide Implementation and Adoption of Automation Tool"
Automation tool with Troubleshooter, Onboarding and off boarding feature, Automated Password reset, Unblocking via AD and event log self service via Self healing is something awesome it has worked on. We have found that the product is good in terms of adaptation by our organisation on Password reset with full automation and user adaption is 99.98%.
"Unpacking the Automation and Report Generation Flexibility of Product"
The flexibility to automate and generate reports. Easy-to-use
"Delivering Added Value with Reliable Control Over Assets"
It delivers more than expected. It's fast and reliable it gives me control over the assets that I manage.