DEX Tools (Transitioning to Digital Employee Experience Management Tools) Reviews and Ratings

Nexthink has helped us greatly to identify problems that would otherwise have been almost impossible to fix, as there was no direct connection between cause and effect. It's easy (well mostly) to use, and the customer service is outstanding. We are currently monitoring a lot of SaaS applications and are considering using it for monitoring purposes. We also check the health of certain agents on the client, restarting them, when needed.

Alluvio has been great to work with from the beginning. The local team is always interested in assisting with resolving business issues. They have a talented professional services team who can help with outcomes we haven't envisioned.

I can use and see the potential of using SysTrack as a tool to easily troubleshoot our systems. As a remote or deskside technician, this can save me a lot of time and reduce the number of deskside visits I need to make.

Fantastic tool for real-time monitoring and troubleshooting.

ControlUp Edge DX enables organisations to better serve their most costly resource. Their people! 70%+ of an organisations costs can come from labor, and ControlUp enable you to understand how you can make the experience and productivity of your people even better no matter what device or location they work from.

HP is a vendor which is truly focussed on providing meaningful end point solutions which add value to our end customers and our proposition. While leveraging the provided solutions, HP provided us and our customers with valuable insights.

Tanium extended endpoint management is very much praised by users of our organization. It was bought into our organization by the demand of some of the MSP clients, they were impressed by the security and interaction with endpoints in real-time, getting the responses which is the foundation for proactive management. Customized dashboards and reports attracted everyone a lot. Overall it is very scalable, real-time visibility highlights its effectiveness in endpoint management.

Overall experience is good. Product is very stright formward in use and coverage is also good

Though out our implementation, setup, testing and deployment. Technical questions and issues they have been there to assist! During the second year we purchased additional assistance for setup of sql reporting and instruction creation. This had a very positive effect on our adoption and creation of instructions and as means of training for developing our own fixes would suggest this service as well.

Ivanti's support is by far one of the best I've ever dealt with. On the rare occasion when I cannot find a solution in their vast online knowledgebase, I know that I can call them and the fix is resolved within an hour. They're technical resources are extremely knowledgeable.

Automation tool with Troubleshooter, Onboarding and off boarding feature, Automated Password reset, Unblocking via AD and event log self service via Self healing is something awesome it has worked on. We have found that the product is good in terms of adaptation by our organisation on Password reset with full automation and user adaption is 99.98%.

The deployment of the solution was smooth, and we have felt supported every step of the way. Aside from It's automation capabilities and ease of use, this product has given us the tools we need to demonstrate the business value of our IT team, has helped us assess and improve our digital performance, and has assisted in managing risk and cybersecurity.

The flexibility to automate and generate reports. Easy-to-use