What are Digital Evidence Management Systems?

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Gartner defines DEMSs as products used by law enforcement and the courts to store, organize and share digital evidence artifacts while ensuring data integrity and chain-of-custody. DEMSs are software products delivered as SaaS and on-premises.
Digital evidence management systems (DEMSs) are used by policing agencies, prosecutors and courts to provide for the storage, organization and sharing of digital evidence artifacts. Generation of digital evidence has rapidly escalated as a result of officer body cameras, the use of technology in the course of illicit activities, and the many sources available to investigators, such as surveillance cameras and citizen imagery.
Traditional methods of email- and media-based transfer are inadequate for sharing the volume and complexity of digital evidence. The integrity of evidence must be ensured and be defensible in court. DEMSs ensure the evidence artifacts are unaltered and record the chain of custody. The need for this type of software product is not specific to any region or country. Law enforcement and courts exist around the globe and the need for DEMSs is universal to investigative and judicial processes. DEMS needs can vary by tier of government, but basic functionality remains constant with storage consumption as a primary differentiator. A large metro police force with thousands of body cameras in use will require more capacity than a smaller rural agency. It is not uncommon for policing agencies and prosecutors to share a common DEMS. However, courts are more likely to operate an independent system, as some features that might be more important to investigators, like AI-based video enhancement, citizen submission or mobile access, may not be essential for courts. Where a shared system does not exist, the transfer of information between police, prosecutors and courts is typically facilitated by the granting of an account in the target DEMS.

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