Digital Sales Rooms Reviews and Ratings
What are Digital Sales Rooms?
Gartner defines digital sales rooms (DSRs) as a digital channel designed to increase buyer and seller engagement throughout the customer journey via a privately formed persistent microsite. It uses a combination of revenue enablement content, e-commerce and workstream planning capabilities that align with buying jobs that need to be done. Customers or prospects can go through an entire buying cycle without speaking to a seller, but most tend to interact either asynchronously or live at critical decision points. With DSRs, the seller can provide personalized and relevant insights at various touchpoints to help the customer drive their buying journey.
The primary purpose of a DSR is for suppliers to provide a superior and more personalized buying experience when completing transactions, which improves revenue-generating outcomes. DSRs allow suppliers and customers to interact digitally presale, initial sale and post sale. All information pertaining to the purchase history of the solution or service remains intact and readily available. Seller and customer resources can swap in and out — for instance, the seller can leave the channel and have an account executive or customer success manager take over. Similarly, the customer’s buying executives can exit and their project and ongoing operations team comes in. This way, collaboration continues with a firm understanding of the history associated with an account. The buyer-seller relationship is strengthened, providing better lifetime value.
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Highspot is the sales enablement platform that increases the performance of sales teams by bridging the gap between strategy and execution. With Highspot, our customers turn initiatives into the actions that sales teams must execute and enable sales leaders to measure what is and is not working with deep and actionable insights. Companies use Highspot to manage content, land go to market priorities, train and coach sellers and engage buyers. Executing your strategic initiatives with Highspot increases revenue, drives consistent rep performance and improves rep productivity.
Omedym is an interactive demo and digital sales room provider. Unlike others, Omedym offers a unique 'in-video search' capability that allows individuals to pose questions and be directed to the precise part of a video or document that can provide an answer. This delivers a simple and efficient buying experience that increases engagement. Sales organizations utilize Omedym's services to provide users with individualized and secure portals where they can access videos and documents round the clock. This feature enables data collection on buyer intent and engagement, which is then used by an AI to suggest strategies to expedite deals. Omedym is also utilized by marketing teams to enhance lead generation by providing an option for site visitors to source immediate answers within content. For customer success teams, Omedym offers an all-hours location where customers can obtain quick solutions to their queries.
Seismic specialises in enablement solutions and primarily focuses on facilitating organizations in engaging customers, enabling teams, and igniting revenue growth. Seismic's core product is the 'Enablement Cloud', a comprehensive enablement platform designed to empower customer-facing teams with the necessary skills, content, tools, and insights to succeed. It is widely used by businesses across the spectrum, from large-scale enterprises to small startups. Headquartered in San Diego, Seismic operates multiple offices throughout North America, Europe, and Australia.
Aligned is a Digital Sales Room designed to streamline buyer-seller workflows and enhance collaboration between sales teams and buyers. With an AI-powered workspace, Aligned helps teams improve communication, empower buyer champions, and align stakeholders effectively. By standardizing the buying experience, revenue teams can execute a structured process that drives successful deals.
DealHub provides integrated solutions for managing the quote-to-revenue lifecycle in sales organizations. It is a no-code platform that offers customization while maintaining ease of use and flexibility, adapting to any sales process.
The platform is aimed at enhancing efficiency and supporting more effective deal execution and pipeline management for mid-market and enterprise organizations. With a unified CPQ, CLM, Billing, and Subscription Management stack powered by a guided selling system, teams can generate precise quotes, accelerate contract negotiations, and finalize deals. DealHub also facilitates communication between buyers and sellers through a digital DealRoom for dynamic content-sharing. Compatible with leading CRMs, DealHub is designed to offer a streamlined and scalable approach to revenue management.
The primary focus of the company is providing a digital sales room solution aimed at bolstering the success rates of revenue teams. This is achieved by facilitating an understanding and engagement between the operators and their potential buyers throughout the entire sales process, from the initial opportunity to the finalized deal. The company's services are utilized by a wide range of professionals, including those in sales and operations leadership positions, legal teams, customer success professionals, and enablement innovators across the globe.
The primary focus of the company is providing a digital sales room solution aimed at bolstering the success rates of revenue teams. This is achieved by facilitating an understanding and engagement between the operators and their potential buyers throughout the entire sales process, from the initial opportunity to the finalized deal. The company's services are utilized by a wide range of professionals, including those in sales and operations leadership positions, legal teams, customer success professionals, and enablement innovators across the globe.
Mediafly operates as a comprehensive revenue enablement platform mainly geared towards large enterprises. It specializes in the daily preparation and optimization of sales force performance for leading B2B go-to-market teams. Mediafly uniquely integrates enablement – characterized by content management and coaching – with intelligence, which includes conversation and revenue functionality in a single platform. Its network widely spans sales, marketing, customer success, enablement, and operations professionals, catering to the operational needs of global organizations on a regular basis.
Pitcher is an end-to-end platform aimed at enhancing sales enablement and engagement. The goal of the platform is to improve the way organizations conduct their marketing and sales. Pitcher specializes in transforming sales procedures and commercial execution. It integrates seamlessly with numerous CRM & ERP systems, providing sales teams with real-time access to critical data, thus enhancing mobility. Pitcher was established in 2011, by a team committed to creating innovative digital sales and marketing customer experiences. It caters to unique business requirements of different organizations, providing support for quick implementation and activation.
Trumpet is a digital sales room, offering a centralised hub to streamline buyer journeys and close deals.
With trumpet, you can use video recordings, demo sessions, mutual action plans, proposals, forms/surveys, and e-signatures all in an interactive, personalised collaborative space. Guide your prospects through every stage of the buyer journey, from initial outreach to post-demo interactions.
Gartner Research
Features of Digital Sales Rooms
Mandatory Features:
Integrations with e-signature applications, digital commerce platforms and configure, price and quote applications
A personalized persistent microsite for the entire life cycle of the customer’s relationship with the selling organization
Integrations with CRM platforms, video conferencing tools and collaboration tools such as Microsoft Teams or Slack
Bidirectional content sharing for all forms of media types
Buyer engagement analytics