Product Listings
Cognigy offers an AI Agent platform for enterprise contact centers, combining Generative and Conversational AI to create Agentic AI Agents that deliver instant, hyper-personalized, multilingual service on any voice or digital channel. These agents are pre-integrated with contact center ecosystems, equipped with human-like conversational skills, and capable of taking action by leveraging existing enterprise knowledge, business systems, and customer data.
Cognigy.AI is designed to meet enterprise needs, scaling seamlessly to handle high interaction volumes while complying with security standards like GDPR and HIPAA. It supports AI-human collaboration with features such as intelligent routing and real-time agent assistance, enhancing both customer and agent experiences. Its low-code interface enables quick deployment and management of AI-powered conversations, empowering business users and reducing IT dependencies.
Meta is a technology company that creates platforms to help individuals connect and expand businesses. It revolutionized human connection when it launched Facebook in 2004, with applications such as Messenger, Instagram and WhatsApp further enabling global reach. Currently, Meta is focusing on transcending the traditional 2D screens to create more immersive experiences through technologies such as augmented and virtual reality, aiming to establish the next phase in social technology. The main objective is to give individuals the power to create communities and make the world feel more interconnected. It prompts for a safe and respectful online environment which promotes constructive conversations.
Kore.ai is focused on helping enterprises accelerate value generation from AI. This is achieved through comprehensive advanced AI offerings to serve workplace tasks, process automation, and customer service use cases. With an AI agent platform, prebuilt solutions, and no-code tools for custom development, enterprises can deploy AI with security and at scale. With a model-agnostic approach to data, cloud, and applications, Kore.ai provides flexibility and freedom of choice to meet diverse enterprise needs.
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
Located in San Mateo, Yellow.ai specializes in Conversational AI, generating autonomous conversations that appear human-like. Their aim is to expedite enterprise growth through these methods. These conversations form the foundation of brand engagement. Their AI-powered, no-code Dynamic Automation Platform (DAP) is used by multiple enterprises.
The proprietary multi-LLM AI engine of DAP, DynamicNLP™ manages around 2 billion conversations from a multitude of channels in numerous languages on a quarterly basis. Yellow.ai aspires to boost customer satisfaction and employee engagement through its Dynamic AI agents that deliver conversational experiences.
Aisera is an AI Service Management (AISM) platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilities, and customer service domains, delivering exponential cost efficiencies, higher organizational productivity and an enhanced employee experience.
Aisera’s Agentic AI platform acts as a cognitive layer of Artificial Intelligence on top of existing enterprise infrastructure, delivering a single pane of glass view into all business knowledge stored in all the disparate SORs and applications that most enterprises accumulate over decades of technology investments. With a no-rip-n-replace approach, Aisera readily integrates with the existing SORs and applications and provides businesses the ability to launch fully autonomous agents that meet and exceed the most stringent enterprise data security, privacy and compliance requirements and policies.
Boost.ai is a company focused on the utilization of advanced artificial intelligence (AI) to improve customer interactions. The main problem it addresses is the need for businesses to efficiently and effectively handle large-scale customer conversations. To tackle this issue, Boost.ai has developed a proprietary self-learning AI platform facilitating high levels of automation in customer interactions across different industries. Founded in 2016, it's main office is in Sandnes, Norway, and it maintains a global presence with offices in several major cities.
SoundHound AI develops voice and conversational AI solutions for financial services, healthcare, automotive, restaurants, retail, and more. The company’s solutions connect people to brands and the world around them by using the simplest interface — the human voice. SoundHound’s AI-enabled products, services, and apps are customizable, omnichannel, and multilingual. The company holds over 200 patents and is a publicly-traded conversational AI company. SoundHound AI’s acquisition of Amelia in 2024 brought two new platforms to its product suite — Amelia, the complete AI agent platform for enterprise builders of all types, and Autonomics, the end-to-end automation orchestration of IT systems through a single pane of glass. From creating the voice commerce ecosystem to powering agentic AI-enabled agents, SoundHound AI is transforming how customers, patients, and employees interact with the brands they work with and rely on everyday.
OneReach.ai offers Generative Studio X (GSX), an end-to-end multi-agent system for building and orchestrating AI software agents that support hundreds of use cases. Unique to GSX is the ability for AI agents to share skills (e.g. user authentication) and a proprietary library of over 1,500 pre-built templates and components that is accessed through a low-code/no-code design studio.
The enterprise-grade platform's key capabilities include a communication fabric (to stitch together communication channels), a contextual memory system (to preserve context across channels, topics, and time), and a cognitive orchestration engine (to ensure the best AI services are available to each agent). Founded in the USA with primary locations in Denver and Berkeley, OneReach.ai has global reach with team members working from locations across the world.
Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.
Tars specializes in the optimization of conversion funnels and automation of customer service interactions through the use of chatbots. The main focus is on redefining customer experience. Tars provides a chatbot or conversational landing page where visitors engage in an automated chat that provides pertinent information related to a service or product. The strategy reduces the chance of overwhelming the user with excessive information. This approach also increases the likelihood of users sharing their contact information, making it a more effective lead generation tool. Tars also features an extensive library of chatbot templates, offering solutions across various industries and use-cases.
DRUID AI is concentrated on the creation and delivery of an all-encompassing platform for AI-driven conversational business applications. Crucially, DRUID AI's focus is on creating AI-powered virtual assistants aimed at increasing efficiency and personalization in business interactions. Their technology has been innovated to integrate with an organization's existing systems and Robotic Process Automation technologies. The solutions provided by DRUID AI are built with an aim to augment employee efficiency and enhance customer interaction. Furthermore, it is dedicated to advancing its vision by fostering the development of intelligent virtual assistants that are designed to streamline workflow.
Laiye is a company known as the originator of the Work Execution System. This framework prioritizes the harmony between digital and human workers in accomplishing business tasks. Its in-house software amalgamates various tool sets required for digital task execution, encompassing Intelligent Document Processing (IDP), Conversational AI, Process Mining, Intelligent Automation, and more. To expedite development and customer value, Laiye utilizes Large Language Models and Foundation Models in design and use-case creation. The company operates on an open ecosystem principle, aiding businesses in maximizing their existing technologies. A distinct commitment made by Laiye is its offer to refund 100% of license fees in case the agreed business outcomes are not met.
Moveworks gives enterprises a conversational interface that works across every enterprise system. Powered by GPT-class machine learning models, the Moveworks platform learns the unique language of your organization to solve thousands of use cases for any employee in minutes.
Cbot specializes in Conversational AI technology and operates primarily in sectors such as financial services, e-commerce, telecoms, and customer services. The primary objective of its operation is to enhance customer experiences through AI-based chatbots. This technology aims to play a pivotal role in improving customer loyalty.
Omilia is a company dedicated to improving the way humans interact with machines as part of customer care. It offers technologies designed to mimic human communication behavior to enhance the customer care experience for large enterprises. Their technology focuses on Open-Question customer care integrated with end-to-end Self-Service functionality to help improve the user experience while reducing operational costs. Originating from a small garage, Omilia has broadened its reach in the field of natural language understanding. Now, the company offers its services in multiple languages across numerous countries. In 2016, Omilia expanded its footprints to the USA and Canada, and now, it has full production deployments globally.
Avaamo is a firm specializing in the development of deep-learning software. Specifically, Avaamo focuses on creating conversational interfaces designed to tackle significant, specific challenges within the enterprise sector. The technological foundation of Avaamo stems from extensive work in areas such as neural networks, deep learning, and speech synthesis, with the primary objective of facilitating conversational computing in enterprise environments. The foundation of Avaamo is credited to seasoned professionals with experience in major entities like TIBCO, SAP, Siebel, and Apple.
Inbenta leverages over two decades of experience to help companies unify data, simplify operations, and enhance customer satisfaction through value-driven AI-solutions. Grounded in the belief that AI success starts with data, Inbenta helps businesses break down silos, centralize knowledge, and unlock real-time insights for smarter decision-making. Built on proprietary AI that combines Conversational and Generative technologies, Inbenta AI leverages patented Semantic Lexicon that combines universal, industry-specific, and client-specific language for near-perfect accuracy. Inbenta AI offers a suite of products including Chat, Assist, Learn, Search, and Knowledge, which can be applied to various use cases across diverse industries. At the heart of Inbenta’s offering is a fully integrated AI ecosystem that includes scalable AI Agents, seamless AppHub integrations, patented Composite AI technology, omnichannel UX, and real-time advanced analytics.
Oracle is a cloud technology company that offers computing infrastructure and software solutions globally. This organization has developed an autonomous database, the first of its kind, to help manage and secure data. Oracle Cloud Infrastructure presents functionalities to facilitate the transition of workloads from on-site systems to the cloud, and vice versa, as well as between different clouds. Oracle's cloud software applications provide modern tools designed to support sustainable growth and resilience in businesses. Tools developed by Oracle are used by a wide range of users including nonprofit organizations and businesses of various sizes, to aid in operations like supply chain streamlining, human resource management, financial planning and connecting data and global users. Apart from business solutions, Oracle's technology also aids in tasks ranging from government defense to scientific and medical research.
Genesys is focused on improving loyalty and business outcomes for customers and employees. Through its Genesys Cloud platform, Genesys helps organizations worldwide provide empathetic, personalized experiences at scale. With Genesys Cloud, organizations differentiate with the right customer experience at the right time, and drive stronger workforce engagement, efficiency and operational improvements.