Enterprise Conversational AI Platforms Reviews and Ratings

Facebook messenger revolutionizes the way we connect, communicate and collaborate. With its power to bridge distance, facilitate seamless collaboration and uphold privacy standards. Facebook messenger has become an essential tool in our digital world. Its availability across multiple platforms is a significant advantage. Whether you prefer using it on your smartphone, tablet or desktop, the app provides the consistent experience across all devices.

IBM watsonx Assistant is an interactive virtual agent that utilizes natural language and AI and enables us to set it up on our app and website. Our experience with this chatbot is quite up to mark.

the chatbot is outstanding, the staff is very helpful

The platform is a breeze to use. The set-up is done very quickly and it's all low code. Which gave us a lot more possibilities to speed up the process of creating flows and integrations with our back-end systems. They're very helpful in setting up the platform and helping to design the implementation plan.

We had an excellent experience with the Kore.ai team implementing our HR Chatbot with Kore.ai using the XO platform, and most recently, our SmartAssist with AgentAssist implementation. We had excellent support during both of our projects, and the development team was very receptive to our enhancement requests for the platform and were able to deliver many of them in a short amount of time. The platform continues to improve in capability - notably with analytics capabilities as well as NLP enhancements.

Selecting a GenAI partner for the enterprise is a complex process. Staying aligned to your North Star is key. From the onset, every interaction at all levels of the Aisera partnership has been a refreshing experience for these reasons: (1) Aisera took the time to get to know me as a customer, learn my pain points, and helped me develop the roadmap to illustrating the business value and ROI across the implementation lifecycle well into organizational change.

Amelia has a very natural language and can manage a huge volume of calls and cases. The IP Soft team really paid attention to our needs and their proposal was proportional regarding our company size. They were also helpful to advice us and showed a "shared value" culture. Work between both operational teams, their and ours, was constructive and the project manager was very clear, listening and the project structure helped us to improve our subjects.

Boost has been very easy to work with all the way from project kick-off to our weekly admin meetings. Non of us hear had any experience from AI, so their input and help has been crusial for our success.

The members of this company has made sure to meet my company's needs. They have gone out of their way to have video meetings when I needed more information, despite of our large time zone difference. They are always eager to explain any concept.

Laiye did not only offer the product but also taught us how to develop the bots. Laiye Chatbot team invested several days in the early stages of the launch to ensure that the sytem is running regularly. The use of the Laiye Chatbot introduced human-machine collaborative services.

In short, my experience with OneReach.ai has been excellent. A balance of usability, personalization, trust, and emotional resonance, backed and supported by people of character with a passion to do things right. An incredible platform experience isn't just about features and functions; it's about how intuitive it is to interact with it; and how users and customers feel while interacting with it and their people. This is what makes OneReach.ai a rare gem, and why I am a fan.

In addition to the core AI capability, the platform provides a lot of useful surrounding functions that makes implementation, integration and analytics easy in one box.

Oracle Digital Assistant is great for exploring opportunities in the use of chatbots. ODA has a user friendly interface and can be swiftly used by beginners. For advanced users there is an extensive range of features and possibilities to be discovered. In short, with the use of ODA small, simple bots can be build as well as more demanding, complex bots. An application with great potential.

My experience with Haptik is good I'v learnt advance level technology using product. Their team is very supportive, understanding & very helpful.

Very easy to use. Extremely helpful to our CX system. Helped with automation saving us money while providing a world-class experience.

My overall experience with LivePerson Conversational Cloud has been good so far, since the beginning we have had a guide from the team, and has made my very first experience with AI tools easy to understand. I'm not an expert, but I have learned a lot using this tool and has made me curious to learn more about more AI functionalities that LivePerson provides. This platform is always looking for new ways to improve and to offer new capabilities to its customers, we have had this platform for a long time now, however in the past two years we have felt the growth and the real changes our business had thanks to LivePerson.

I joined my organization, where smartaction was an existing partner, and had to learn about the things that were working well, along with the opportunities we had. The smartaction team was phenomenal in translating our "wish list" into tangible, technology focused, deliverable items, but also worked with my team to understand realistic versus optimistic items of our "wish list"

We are managing a pharmaceutical company and we considered several reason for selecting CBOT for our Women's Health Chatbot. One reason is its native language support with accurracy, ensuring users have a seamless and informative experience. Also Cbot offers a customizable no code and scalable platform. Cbot's reputation for creating intuitive user friendly interfaces and their demonstrated commitment to exceptional user experiences was also important, especially in sensitive areas like women's health.

Efficient product with easy to use feature such as dialog manager which can help to create and deploy virtual agents for multiple domains such as call centers, website, mobile, whatsapp interactions, sms etc.

Eva has helped me so much with enterprise applications as well with my business processes of sales, marketing, customer service, HR and IT support! It just does it All!