All Categories
/
Enterprise Conversational AI Platforms (Transitioning to Conversational AI Platforms)Enterprise Conversational AI Platforms (Transitioning to Conversational AI Platforms) Reviews and Ratings
What are Enterprise Conversational AI Platforms?
Gartner defines the enterprise conversational AI platform market as the market for software platforms used to build, orchestrate and maintain multiple use cases and modalities of conversational automation.
The enterprise conversational AI platform consists of:
A capability layer providing runtime capabilities that include:
Natural language understanding (NLU),
Dialogue management,
Channel integration,
Back-end integration,
Access control for platform...
Product Listings
Filter by
Products 1 - 20 of 194
Sort by
Meta is a technology company that creates platforms to help individuals connect and expand businesses. It revolutionized human connection when it launched Facebook in 2004, with applications such as Messenger, Instagram and WhatsApp further enabling...
Show More Details
Cognigy offers an AI Agent platform for enterprise contact centers, combining Generative and Conversational AI to create Agentic AI Agents that deliver instant, hyper-personalized, multilingual service on any voice or digital channel. These agents are...
Show More Details
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is...
Show More Details
Located in San Mateo, Yellow.ai specializes in Conversational AI, generating autonomous conversations that appear human-like. Their aim is to expedite enterprise growth through these methods. These conversations form the foundation of brand engagement. Their AI-powered,...
Show More Details
Aisera is an AI Service Management (AISM) platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilities, and customer service domains, delivering exponential...
Show More Details
Kore.ai is focused on helping enterprises accelerate value generation from AI. This is achieved through comprehensive advanced AI offerings to serve workplace tasks, process automation, and customer service use cases. With an AI agent platform,...
Show More Details
SoundHound AI develops voice and conversational AI solutions for financial services, healthcare, automotive, restaurants, retail, and more. The company’s solutions connect people to brands and the world around them by using the simplest interface —...
Show More Details
Boost.ai is a company focused on the utilization of advanced artificial intelligence (AI) to improve customer interactions. The main problem it addresses is the need for businesses to efficiently and effectively handle large-scale customer conversations....
Show More Details
OneReach.ai offers Generative Studio X (GSX), an end-to-end multi-agent system for building and orchestrating AI software agents that support hundreds of use cases. Unique to GSX is the ability for AI agents to share skills...
Show More Details
Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its...
Show More Details
Tars specializes in the optimization of conversion funnels and automation of customer service interactions through the use of chatbots. The main focus is on redefining customer experience. Tars provides a chatbot or conversational landing page...
Show More Details
Laiye is a company known as the originator of the Work Execution System. This framework prioritizes the harmony between digital and human workers in accomplishing business tasks. Its in-house software amalgamates various tool sets required...
Show More Details
Moveworks gives enterprises a conversational interface that works across every enterprise system. Powered by GPT-class machine learning models, the Moveworks platform learns the unique language of your organization to solve thousands of use cases for...
Show More Details
Cbot specializes in Conversational AI technology and operates primarily in sectors such as financial services, e-commerce, telecoms, and customer services. The primary objective of its operation is to enhance customer experiences through AI-based chatbots. This...
Show More Details
Omilia is a company dedicated to improving the way humans interact with machines as part of customer care. It offers technologies designed to mimic human communication behavior to enhance the customer care experience for large...
Show More Details
Avaamo is a firm specializing in the development of deep-learning software. Specifically, Avaamo focuses on creating conversational interfaces designed to tackle significant, specific challenges within the enterprise sector. The technological foundation of Avaamo stems from...
Show More Details
Inbenta leverages over two decades of experience to help companies unify data, simplify operations, and enhance customer satisfaction through value-driven AI-solutions. Grounded in the belief that AI success starts with data, Inbenta helps businesses break...
Show More Details
Oracle is a cloud technology company that offers computing infrastructure and software solutions globally. This organization has developed an autonomous database, the first of its kind, to help manage and secure data. Oracle Cloud Infrastructure...
Show More Details
DRUID AI is concentrated on the creation and delivery of an all-encompassing platform for AI-driven conversational business applications. Crucially, DRUID AI's focus is on creating AI-powered virtual assistants aimed at increasing efficiency and personalization in...
Show More Details
Genesys is focused on improving loyalty and business outcomes for customers and employees. Through its Genesys Cloud platform, Genesys helps organizations worldwide provide empathetic, personalized experiences at scale. With Genesys Cloud, organizations differentiate with the...
Show More Details