Enterprise Conversational AI Platforms Reviews and Ratings

This is an excellent communication tool that facilitates real time messaging, sharing files, and collaboration with the teams within the organisations. We can create group channels and group chats on a particular topic so that the relevant stakeholder can participate in the conversations related to their interest. The product is in compliance with industry standards and ensures that the sensitive information shared by the organisation is face and secure.

The figure of Customer Success Manager (CSM) is the best option to help us in the adoption of the Technology and Innovation about the IA future proof.

the chatbot is outstanding, the staff is very helpful

Selecting a GenAI partner for the enterprise is a complex process. Staying aligned to your North Star is key. From the onset, every interaction at all levels of the Aisera partnership has been a refreshing experience for these reasons: (1) Aisera took the time to get to know me as a customer, learn my pain points, and helped me develop the roadmap to illustrating the business value and ROI across the implementation lifecycle well into organizational change.

The platform is a breeze to use. The set-up is done very quickly and it's all low code. Which gave us a lot more possibilities to speed up the process of creating flows and integrations with our back-end systems. They're very helpful in setting up the platform and helping to design the implementation plan.

my experience with the kore.ai experience optimization platform has been exceptional. the platform stands out for its user friendly interface

This solution allows us to offer more client self-service options. We are very pleased with how it handles calls and reducing the cost to server our clients.

In short, my experience with OneReach.ai has been excellent. A balance of usability, personalization, trust, and emotional resonance, backed and supported by people of character with a passion to do things right. An incredible platform experience isn't just about features and functions; it's about how intuitive it is to interact with it; and how users and customers feel while interacting with it and their people. This is what makes OneReach.ai a rare gem, and why I am a fan.

Boost has been very easy to work with all the way from project kick-off to our weekly admin meetings. Non of us hear had any experience from AI, so their input and help has been crusial for our success.

Tars provided us with a lot of flexibility understanding our business requirements and workflows, designing for our unique client journey, and working well with our timeline for deployment.

I had a positive experience with Amazon Lex. The AI-powered chatbot builder was easy to use and allowed me to create a conversational interface quickly. The natural language processing (NLP) capabilities were impressive, and the integration with other Amazon Web Services (AWS) tools was seamless. The ability to customize and fine-tune the chatbot's responses was also a big plus. Overall, Amazon Lex enabled me to build a robust and conversational AI interface with minimal coding and maximum impact."

Laiye did not only offer the product but also taught us how to develop the bots. Laiye Chatbot team invested several days in the early stages of the launch to ensure that the sytem is running regularly. The use of the Laiye Chatbot introduced human-machine collaborative services.

Omilia has been a great partner. They have delivered amazing AI solutions that fits our needs. The team that has been working with us are phenomenal and best at what they do. They are customer focused and always come up with innovative solutions that are very helpful to our business. Omilia team is very adjustable to the time and needs of the customer. With just one and half years of our relationship with Omilia, we have seen huge improvements to our contact center metrics and are looking forward further. Omilia conversational AI is exceptional tool that shows real-time monitoring and live interactions of customers which has helped in doing our analysis and learning more about customer behavior.

Our experience with chatbot has been highly efficient. The chatbot's interface and quick response time has streamlined communication, making it easier to address inquiries and provide relevant information for users. This innovative tool enhances user engagement and supports our commitment to modern and tech-driven solutions in the age of AI.

In addition to the core AI capability, the platform provides a lot of useful surrounding functions that makes implementation, integration and analytics easy in one box.

The Moveworks team has exceptional customer service and is an absolute pleasure to work with. They care deeply about the success of our company and how we can utilize their tools to improve our operations. When issues are encountered, the Moveworks team ensures that the issues are resolved as quickly as possible.

Oracle Digital Assistant is great for exploring opportunities in the use of chatbots. ODA has a user friendly interface and can be swiftly used by beginners. For advanced users there is an extensive range of features and possibilities to be discovered. In short, with the use of ODA small, simple bots can be build as well as more demanding, complex bots. An application with great potential.

It is a highly useable and flexible tool which supports our business with the goals we have. It provides solutions for our digital contact centre which improves our customer experience, increases satisfaction and improves our efficiency as a service.

My experience with Haptik is good I'v learnt advance level technology using product. Their team is very supportive, understanding & very helpful.

My overall experience with LivePerson Conversational Cloud has been good so far, since the beginning we have had a guide from the team, and has made my very first experience with AI tools easy to understand. I'm not an expert, but I have learned a lot using this tool and has made me curious to learn more about more AI functionalities that LivePerson provides. This platform is always looking for new ways to improve and to offer new capabilities to its customers, we have had this platform for a long time now, however in the past two years we have felt the growth and the real changes our business had thanks to LivePerson.