"Low-Code doesn't always mean Easy, Fast, Good, or Cheap. "

Submitted
 1 of 1 found this review helpful.

3.0
3.0
Overall User Rating

Product(s): OutSystems

Overall Comment:"Outstanding UI designer for high-skill devs, with troublesome integrations and buggy backend. The support model is well intentioned but flawed, with significant variation in skill across the support offerings. TSM and Professional Services programs are excellent while daily support group is lacking. Deficiencies include: no true branching or merging of code, vaporware quality gates, thin to nonexistent security integrations, and no native integration to deployment/code repository tooling inhibit its use in full-scale enterprise applications. The severe pricing changes have caused significant loss of trust and erased some of the benefits we initially saw. "

Lessons Learned

Description
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What do you like most about the product or service?

If you want to rapid-prototype a UX, it's lightning fast. Mobile side is also quite good. The smaller the app the better OutSystems is suited to developing it.

Description
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What do you dislike most about the product or service?

The primary support group is mired in bureaucracy. Deployment API is inflexible. The bait-and-switch pricing model (now very expensive) is the biggest drawback to what is a midgrade but usable product. We had to build substantial in-house hardening pieces to meet audit/governance requirements. It's not fully ready out of the box.

Evaluation & Contracting

1.0
Description

Why did you purchase this product or service?

  • Reduce time to market
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What were the key factors that drove your decision?

  • Overall cost
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Which other vendors did you consider in your evaluation?

  • Agile Labs
  • Bubble.io
  • Other...
Description
Mendix

Integration & Deployment

3.0

Service & Support

3.0

Product Capabilities

4.0

Additional Context

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Deployment architecture

On-premises
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In which country(s) did your deployment take place?

United States