Confluent Cloud review in Event Stream Processing

"Confluence Cloud has less features than Confluence Server."

Submitted

3.0

Overall User Rating

Product(s): Confluent Cloud

Overall Comment:"Confluence Cloud is lacking in features. It requires plug-ins to have useful functionality."

4

4.0

Integration & Deployment

3

3.0

Product Capabilities

Lessons Learned

What do you like most about the product or service?

Confluence is very easy to use

What do you dislike most about the product or service?

Functionality is limited

Please explain the business problems or needs that prompted the purchase of this product or service.

We purchased it as a knowledge-base for the Helpdesk. It is also being used for our catalog.

If you could start over, what would your organization do differently?

Nothing

What one piece of advice would you give other prospective customers?

Budget for add-ins.

Evaluation & Contracting

Why did you purchase this product or service?

Other...

It works with Jira Service Management.

What were the key factors that drove your decision?

Other...
Product functionality and performance

integration with Jira

Which other vendors did you consider in your evaluation?

Don't know

Integration & Deployment

4.0

Version number(s) currently in use in your organization

Cloud

How extensively is this product or service being used in your organization?

Specific divisions, regions, or business units

When was this product or service deployed at your organization?

2017

How long did your deployment take?

0 - 3 months (<3)

What was your implementation strategy?

Completely internal

Service & Support

Product Capabilities

3.0

Scalability

4.0

Integration

4.0

Customization

3.0

Ease of deployment, administration, and maintenance

3.0

Additional Context

Deployment architecture

Cloud (SaaS or PaaS or IaaS)

In which country(s) did your deployment take place?

United States

How long have you used this product or service?

2 years to less than 5 years

How frequently do you use this product or service?

Daily

What is your role with this product or service? (Select all that apply)

I am the administrator