"Algolia - The Best Choice for Documentation Site Search Engines"

Submitted

5.0
5.0
Overall User Rating

Product(s): Algolia

Overall Comment:"Algolia is the best technical documentation site search engine"

Lessons Learned

Description
Description

What do you like most about the product or service?

A low-code solution that allows non-developer tech writers can launch, maintain, iterate, and take advantage of their great AI features and custom options. Sales team and SEs very easy to work with.

Description
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What do you dislike most about the product or service?

It was a bit difficult to implement - needed to consult support.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Improve customer relations/service
  • Reduce time to market
  • Create internal/operational efficiencies
  • Improve business process agility
  • Improve supplier or partner relationships
Description

What were the key factors that drove your decision?

  • Strong services expertise
  • Strong consulting partnership
  • Breadth of services
  • Pre-existing relationships
  • Product functionality and performance
  • Overall cost
  • Strong customer focus
Description

Which other vendors did you consider in your evaluation?

  • Other...
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SiteSearch360

Integration & Deployment

3.0

Service & Support

4.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

United States