Gartner defines global retail core banking (GRCB) as a back‐office banking system that both processes daily transactions and posts updates to accounts and other financial records. Core banking systems (CBSs) typically include deposit, loan and credit processing capabilities with interfaces to general ledger systems and reporting tools. This Magic Quadrant assesses vendors on the multicurrency products they offer in support of the bank’s financial transaction management in the retail banking market.
"Continuous Improvement and Innovation!"
Solid and consistent performance plus exciting new developments with Finacle 11 - now in containerized microservices (Kubernetes).
"Great products, open platform with rich functionalities. "
Temenos core banking platform is a world class product; it reduces business operational costs, and provides the opportunity to increase revenues and profitability for our org.
"An excellent financial services tool"
Felxcube is one of the leading applications in the financial industry. The tool provides end to end transfer agency support to its users. The system supports transaction processing, static data updates, settlements, reconciliations, etc.
"BaNCS have worked out very well and the support from the vendor team have been excellent. "
A product that works very well and outstanding support from the vendor team.
"Implementation experience"
The vendor brought professionalism and excellent service to the table. They were very knowledgeable about their products and were very understanding of our needs to customize the solution to address our needs.
"Quick to get up and running"
Mambu are a great vendor to work with! They're extremely helpful during the deployment process and assist to creating work arounds. There are guaranteed to be a few things you find out that are missing unless you spend a year doing a PoC but there isn't anything you can't work around.
"Reliable banking product"
The product is very user friendly, reliable and very robust. product covers the entire company requirement within the suite and it can integrate any other channels with the latest open technologies. The data migration from the previous product was very easy since intellect had the migration tool and excellent knowledgable team. Implementation took a very short period (9 months) for the migration and production movement.
"FIS Core product review - Horizon"
It depends upon the application, because there are different versions of each application. I will say that the CORE product of Horizon - when it comes to Handling / Creating / Maintaining security rights and roles - the process is extremely tedious and needs to be addressed. Banks are required to review rights within applications annually - in order to create or modify a user group role - the process is very hard and doesn't always work like you wish it would. Ease of use within the applications other than security was mostly seamless.
"Convenience for smart technology and processes by introducing SAP Transaction Banking"
By introducing SAP Transaction Banking, it provides financial institutions with next-generation banking services and exceptional customer experiences. It enables smart transaction banking. It provides cost savings thanks to smart technology and processes.
"Difficulty come from the flexibility (big advantage), strong project/release management "
The overall experience with our AVALOQ solution is extremly positive. AVALOQ offer to us a complete and flexible solution to adapt our functionnal processes to our clients needs as well as regulatory constraints.
"Conversion Team/Programmers extremely knowledgeable; relationship managers are outstanding"
The conversion went extremely well in the very short period time we had to perform this project (3 months); JHA was with us every step of the way. The partnership, which dovetails with our corporate philosophy, continues to be strong, with mutual respect on both sides.
"Fiserv signature - AS400 Product"
Very good product. Light whight and speed system. We going live in next month. Good product for branch network. Because no need high bandwidth
"Very good Core Banking System"
Good respond time and good support. very knowleageable and always following up with any queried issues
"Enhancement could be more user friendly"
One of its noticeable modules is the Oracle Financials Cloud. This is an all-inclusive, scalable, and integrated financial management system that offers a cutting-edge reporting solution built on an analytic data model. The module generates timely, accurate, and consistent data to support the external reporting and management.
"The support documentation was insuficient"
Positive experience and improving in last year
"Exceptional Customer Support: A Noteworthy Feature of JH"
JH has always been excellent to work with - their customer support is fantastic.
"Platform Replacement: A Journey of Shared Learning and Partnership"
Deep knowledge of their product and exceptional willingness to share insights and expertise. Moreso, their willingness to truly partner with our organization and learn together as we build out the platform. Recognising the need for a mutually beneficial relationship and supporting us with the complex and challenging environment we're transforming from has meant we've had productive conversations and are best placed to find opportunities to avoid common pitfalls that financial institutions experience when shifting core platforms.
"FIS: A Partner Committed to Long-Term Improvements"
FIS is truly a partner that values collaborative relationships. While we do not expect them to be perfect all of the time, they are very quick to acknowledge areas that need to be improved upon and are committed to doing things correctly for the long term. We have enjoyed our relationship with them over the last 20 years, and grateful that they are our trusted partner.
"Strong Application and Implementation Partner"
strong technical and functional expertise. excellent service delivery abilities. always meets delivery timelines