"Old-looking, out of date, not customizable software"

Submitted

3.0
3.0
Overall User Rating

Product(s): Revenue Cycle Management

Overall Comment:"Subpar software that's out of date, no family billing. No patient checkin workflow. Not user friendly."

Lessons Learned

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Please rate your overall experience with this vendor

3.0
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Create a headline summary of your review.

Old-looking, out of date, not customizable software

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What do you like most about the product or service?

Easy to use for an enterprise

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What do you dislike most about the product or service?

Hard to customize, limits our functionality

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Go-live Year

Don't know

Evaluation & Contracting

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Evaluation and contract negotiation

Integration & Deployment

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Integration and deployment

Service & Support

3.0
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Service and support

3.0
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Did your organization purchase a support package from the vendor?

I’m unsure

Product Capabilities

3.0
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Product capabilities

3.0
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Scalability

4.0
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Integration

3.0
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Customization

4.0
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Ease of deployment, administration, and maintenance

3.0

Additional Context

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How frequently do you use this product or service?

Daily
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How extensively is this product or service being used in your organization?

Company-wide
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In which region(s) did your deployment take place?

  • North America