"The Duck Creek Policy system has met all of our expectations. "

Submitted

5.0
5.0
Overall User Rating

Product(s): Duck Creek Policy

Overall Comment:"The system has matched our expectations, During the implementation process the staff at Duck Creek has been very helpful. There have been no major issues and the codeless configuration demonstrated during our selection process has turned out to be a capable toolset. "

Lessons Learned

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Please rate your overall experience with this vendor

5.0
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Create a headline summary of your review.

The Duck Creek Policy system has met all of our expectations.

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What do you like most about the product or service?

The Duck Creek platform is capable of satisfying very broad requirements with a easy to learn and easy to use configuration platform. Support is also excellent.

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What do you dislike most about the product or service?

We have not really encountered any notable issues. The system performs as expected.

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What one piece of advice would you give other prospective customers?

Be very specific when evaluating solutions, make sure the solution you pick matches your needs, now and in the future without customizations. Customizations will greatly increase total cost of ownership and time to market.

Evaluation & Contracting

4.0
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Which other vendors did you consider in your evaluation?

  • Guidewire
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Evaluation and contract negotiation

4.0

Integration & Deployment

5.0
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What was your implementation strategy?

Worked with just the vendor
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How long did your deployment take?

12 months or more
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Integration and deployment

5.0

Service & Support

5.0
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Service and support

5.0
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Did your organization purchase a support package from the vendor?

Yes

Product Capabilities

5.0
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Product capabilities

5.0
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Version number(s) currently in use in your organization

6.8.7.8

Additional Context

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How extensively is this product or service being used in your organization?

Company-wide
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In which region(s) did your deployment take place?

  • North America