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Higher Education Student Success Platforms

Higher Education Student Success Platforms Reviews and Ratings

What are Higher Education Student Success Platforms?

A higher education student success platform serves as a specialized tool to enhance student support and engagement in academic settings. It offers features for managing student data, facilitating proactive interventions, and fostering collaboration among academic advisors and other support staff. These platforms address challenges like efficient data management and streamlined...
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Civitas Learning Student Impact Platform

By Civitas Learning

Civitas Learning is a platform that offers insight and workflow solutions. It focuses on improving student success rates by providing the necessary tools and support for education teams. The platform addresses the complete student lifecycle...
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Jenzabar Retention

By Jenzabar

Jenzabar operates in the realm of higher education, providing technology solutions and services to cater to the dynamic requirements of diverse institutions. The company leverages scalable software and services to enhance performance across academic campuses...
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Salesforce Education Cloud

By Salesforce

Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by...
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SEAtS Education Success Platform

By SEAtS Software

SEAtS Software provides a cloud-based, mobile-accessible platform aimed at student success. The platform's capabilities include generating real-time insights regarding student engagement and attendance, which not only drive student retention, progression, and achievement but also assist...
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Slate

By Technolutions

Technolutions, under its reliability-focused solution 'Slate', caters to over 1,700 worldwide colleges and universities. Primarily, the company provides support for enrollment, alumnae affairs, advancement operations, and student success initiatives in these institutions. Its fundamental problem-solving...
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Gartner Research

Market Guide for Higher Education Student Success Platforms

Features of Higher Education Student Success Platforms

Mandatory Features:

  • User access and security: Offers robust user access controls, including role-based access, granular permission settings and multifactor authentication, to protect sensitive student information, ensuring compliance with data privacy regulations and safeguarding data from unauthorized access.

  • Self-service portals: Provides students with self-service portals to access their academic records, schedule appointments and request support, empowering them to take control of their academic journey.

  • Case management: Manages and tracks student cases, including academic, personal and financial issues, with the ability to assign tasks and follow-ups, ensuring comprehensive and coordinated support.

  • Early alert system: Identifies and flags at-risk students based on predefined criteria, such as attendance, grades and engagement metrics, allowing for timely interventions to support students before issues escalate.

  • Integration capabilities: Integrates with other institutional systems, such as learning management systems (LMS), student information systems (SIS) and financial aid platforms, ensuring seamless data flow and reducing administrative burden.

  • Analytics and reporting: Provides basic analytics tools and reporting capabilities to track key performance indicators (KPIs), such as retention rates, graduation rates and student satisfaction, offering insights into the effectiveness of student success initiatives.

  • Centralized student data management: Collects, stores and manages comprehensive student data from various sources in a centralized database, ensuring a unified view of each student’s academic journey for informed decision making and personalized support.

  • Communication tools: Integrated communication tools for email, SMS and in-platform messaging (accessible via web and/or mobile apps) enable seamless and efficient communication between students, advisors, faculty and support staff.