Higher Education Student Success Platforms Reviews and Ratings

What are Higher Education Student Success Platforms?

A higher education student success platform serves as a specialized tool to enhance student support and engagement in academic settings. It offers features for managing student data, facilitating proactive interventions, and fostering collaboration among academic advisors and other support staff. These platforms address challenges like efficient data management and streamlined support processes, aiming to improve student passing rates, retention rates, graduation outcomes, satisfaction scores and engagement.

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Civitas Learning is a platform that offers insight and workflow solutions. It focuses on improving student success rates by providing the necessary tools and support for education teams. The platform addresses the complete student lifecycle and works towards achieving equitable outcomes. It also helps educational institutions sustain and adapt to future challenges.

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Jenzabar operates in the realm of higher education, providing technology solutions and services to cater to the dynamic requirements of diverse institutions. The company leverages scalable software and services to enhance performance across academic campuses and throughout the entire student lifecycle. Its main product is a student information system that has gained significant traction among higher education institutions over the past few years. The company's services are exclusively geared towards the higher education sector.

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Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.

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SEAtS Software provides a cloud-based, mobile-accessible platform aimed at student success. The platform's capabilities include generating real-time insights regarding student engagement and attendance, which not only drive student retention, progression, and achievement but also assist educational professionals by providing relevant information concerning student retention and progression rates. Additionally, the platform offers features like attendance management that allows administrative staff to set parameters and manage alerts effectively. The tools provided extend to capturing attendance at various events or types of institutions and field trips. Moreover, the platform also caters to the need for visa compliance solutions. SEAtS Software utilizes AI machine learning and statistical models as a part of its learning analytics, analyzing a range of aspects from academic performance to demographic patterns. The platform provides a robust early warning system for students at risk. Lastly, the software includes a case management feature that streamlines all communication into a single space, with process workflows that automate and track critical interventions.

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Technolutions, under its reliability-focused solution 'Slate', caters to over 1,700 worldwide colleges and universities. Primarily, the company provides support for enrollment, alumnae affairs, advancement operations, and student success initiatives in these institutions. Its fundamental problem-solving approach lies in aiding educational institutions in effective administration and management.

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Features of Higher Education Student Success Platforms

Mandatory Features:

  • User access and security: Offers robust user access controls, including role-based access, granular permission settings and multifactor authentication, to protect sensitive student information, ensuring compliance with data privacy regulations and safeguarding data from unauthorized access.

  • Self-service portals: Provides students with self-service portals to access their academic records, schedule appointments and request support, empowering them to take control of their academic journey.

  • Case management: Manages and tracks student cases, including academic, personal and financial issues, with the ability to assign tasks and follow-ups, ensuring comprehensive and coordinated support.

  • Early alert system: Identifies and flags at-risk students based on predefined criteria, such as attendance, grades and engagement metrics, allowing for timely interventions to support students before issues escalate.

  • Integration capabilities: Integrates with other institutional systems, such as learning management systems (LMS), student information systems (SIS) and financial aid platforms, ensuring seamless data flow and reducing administrative burden.

  • Analytics and reporting: Provides basic analytics tools and reporting capabilities to track key performance indicators (KPIs), such as retention rates, graduation rates and student satisfaction, offering insights into the effectiveness of student success initiatives.

  • Centralized student data management: Collects, stores and manages comprehensive student data from various sources in a centralized database, ensuring a unified view of each student’s academic journey for informed decision making and personalized support.

  • Communication tools: Integrated communication tools for email, SMS and in-platform messaging (accessible via web and/or mobile apps) enable seamless and efficient communication between students, advisors, faculty and support staff.