Gartner defines internal developer portals as tools that enable self-service discovery, automation and access to reusable components, tools, platform services and knowledge assets in modern software development environments. The portals help improve developer experience and service reliability while enabling centralized governance and shared visibility across multiple teams. Capabilities include service and resource catalogs, scorecards to benchmark software quality and security, scaffolding templates for building new components and plug-ins for integrating with platform services. Platform engineering teams provide the portal to product development teams either as a stand-alone application or as integral components of DevOps platforms and broader internal developer platforms.

Internal Developer Portals

3D Print Service Bureaus

4G and 5G Private Mobile Network Services

4PLs

5G Enterprise Data Services

5G Network Infrastructure for Communications Service Providers

A/B Testing Tools

AI Avatars

AI Code Assistants

AI Offerings in CSP Network Operations

AI Writing Assistant Software

AI and Data and Analytics (D&A) Service Providers

AI in CSP Customer and Business Operations

AI-Augmented Software-Testing Tools

AI-Enabled Interview Intelligence

AI-Enabled Translation Services

AIOps Platforms

API Management

API Protection

Absence Management Software

Access Management

Account-Based Marketing Platforms

Account-Planning Tools

Accounting Practice Management Software (APMS)

Accounts Payable (AP) Recovery Audit Services

Accounts Payable Invoice Automation Solutions (Transitioning to Accounts Payable Applications)

Active Metadata Management

Ad Tech Platforms

Adaptive Project Management and Reporting

Advanced Analytics Service Providers for Marketing

Advanced Contract Analytics

Advanced Distribution Management Systems

Affiliate Marketing Platforms

Alternative Legal Service Providers (ALSPs)

Analytics Query Accelerators

Analytics and Business Intelligence Platforms

Analytics and Decision Intelligence Platforms in Supply Chain

Anti Money Laundering (AML) Software

Applicant Tracking Systems (ATS)

Application Crowdtesting Services

Application Delivery Controllers

Application Development Life Cycle Management

Application Integration Platforms

Application Platforms

Application Portfolio Management Tools

Application Security Posture Management (ASPM) Tools

Application Security Testing

Application Testing Services, Worldwide

Artificial Intelligence Applications in IT Service Management

Asset Investment Planning Solutions for Energy and Utilities

Asset Leasing Software

Asset Performance Management Software

Audience Intelligence Platforms

Audit Management Solutions

Augmented Analytics

Augmented Data Quality Solutions

Augmented Reality Development Software

B2B Customer Community Platforms

B2B Gateway Software

B2B Marketing Automation Platforms

B2B Profit Optimization Software

BPM-Platform-Based Case Management Frameworks

Background Check Software

Backup as a Service

Banking Payment Hub Platforms

Bankruptcy Software

Barcode Software

Benchmarking Services for Transportation Rates and Logistics Performance

Benefits Management Software

Blockchain Consulting and Proof-of-Concept Development Services

Blockchain Platforms

Blockchain as a Service

Brand Advocacy Services

Brand Compliance Software

Brand Protection Software

Brand Strategy Agencies

Breach and Attack Simulation (BAS) Tools

Business Continuity Management Program Solutions

Business Process Automation Tools

Business Process Management Platforms

Business-Outcome-Driven Enterprise Architecture Consulting

CPS Protection Platforms

CRM Customer Engagement Center

CRM and Customer Experience Implementation Services

CRM in Life Sciences

CSP 5G Core Network Infrastructure Solutions

CSP 5G RAN Infrastructure Solutions

CSP Customer Management and Experience Solutions

CSP Revenue Management and Monetization Solutions

CSP Service Design and Orchestration Solutions

CSP Service and Network Assurance Solutions

Candidate Relationship Management (CRM) Software

Capital Investment Management Software

Carbon Accounting and Management Software

Carbon Offset Platforms

Cash Flow Management Software

Category Management Solutions

Cell and Gene Therapy (CGT) Platforms

Channel Integration Software

Chaos Engineering Tools

Citizen Service Delivery

Port

Are you planning to implement an Internal Developer Platform or Portal in your organization in the next 12 months?

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Are you planning to implement an Internal Developer Platform or Portal in your organization in the next 12 months?

What are your challenges? I think these tools are great for low complex tasks to automate and support any citizen developer initiative. That said, an aspect that you need to think about is security, for example where passwords are stored and how you deal with that.

We use it a lot and very successful here. Low-code, no-code idea is an awesome easy tool for bottom-up initiatives from people who want to automate easy, routine tasks to be more efficient. About two years ago we kicked off company wide Citizen Developer program and since then we observe over 35% growth in number of automations. The big advantage here is that those little initiatives are coming from people who want to automate vs. being pushed to them from top to the bottom.

I would add another 'thumbs up' for the right use cases and have experience leveraging both PowerApps and Power Automate as a first pass on simple innovation ideas that we can then run before investing in later releases either as improved versions or transferring into more scalable/solid solutions. 


One recent and great example was building out a 'values' module outside of portfolio solutions to profile themes/initiatives to support a values perspective across enterprise portfolio. The main challenge we're experiencing at the moment is performance linked to hosting the data at the backend in SharePoint lists when the record number gets into the thousands. Another one is any requirements linked to complex security/access requirements for the application you create. 


It's a major win to prove a process for little to no additional investment, and it can provide opportunities for internal team members to try out ideas that can be exposed across the organisation within the MS Enterprise licenses model.

"I am convinced that these tools are exceptional. Within the municipality, my geomatics team has developed several applications for managing geospatial data. We have also created interactive maps and presented the results through SharePoint portals. These tools are not only easy to use, but their learning curve is also relatively short. What adds significant value is the abundance of online training and books available to master these two tools.

We mid-size mfg org and have used both flow and a couple simple apps.  I love flow for email alerts based on data changes in our database -- it takes the dev work and maintenance off our developers.  We have 2 simple power apps that we very easy to create and tune, again without developer work -- our business analysts can do almost all the work -- plus there are SO many inexpensive contractors available that know these tools (just do a quick query on Upwork.com).


Apps that are complex, or touch a lot of people we still use traditional programming tools..

What are your challenges? I think these tools are great for low complex tasks to automate and support any citizen developer initiative. That said, an aspect that you need to think about is security, for example where passwords are stored and how you deal with that. 

Have you used Microsoft Power App and Power Automate? My limited experience with two low-complex initiatives wasn't very positive. 

It's important to note that we're still in the early stages with GenAI, with our primary focus being on developer productivity. We've established a system where we provide the tools and goals to our developers, then encourage them to share their learning and thoughts either in a Slack group or in periodic meetings. This approach has been kept rather informal. However, if it's a project not related to GenAI, I believe that having a project we're experimenting with or trying on works best.

We have a few traditional methods in place, such as monthly "lunch and learn" sessions. These are especially popular within our digital teams. We also have platform teams who work on new PO's, new navigation, and new tech. These teams present their work on a monthly basis. In addition to this, we have a developer portal where we post learnings and recordings - it's like our own internal YouTube channel for learning. We even invite vendors like Microsoft to show us what's on their roadmap and help us learn. We also work with Adobe on their experience cloud stack. We leverage these vendors to teach us about solving business problems, which excites our developers. Lastly, we always encourage our developers to take advantage of these learning opportunities and foster a culture of continuous learning.

It's important to note that we're still in the early stages with GenAI, with our primary focus being on developer productivity. We've established a system where we provide the tools and goals to our developers, then encourage them to share their learning and thoughts either in a Slack group or in periodic meetings. This approach has been kept rather informal. However, if it's a project not related to GenAI, I believe that having a project we're experimenting with or trying on works best.



How do you encourage knowledge sharing and collaboration among your team members for GenAI? Do you have dedicated channels or processes for sharing information and techniques?

Best Internal Developer Portals Reviews 2024 | Gartner Peer Insights

The software is great for managing JIRA tickets. Integration with JIRA is smooth and helps product owners and managers track value to cost for projects.

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