Investigation management software is designed to streamline and manage the investigative process within an organization. It helps in documenting, tracking, and resolving various types of incidents, such as workplace misconduct, fraud, compliance breaches, and safety violations. This software is used by HR and legal teams, health & safety professionals, and security officers, and provides features like incident reporting, case management and customizable reports

Investigation Management Software

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Altia CLIO

Resolver

Enterprise & IT Service Management (ITSM)

How about logging?  There's a treasure trove of data in your search logs that is pretty untapped.  And it can help in a variety of security investigations too.

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How about logging?  There&#39;s a treasure trove of data in your search logs that is pretty untapped.  And it can help in a variety of security investigations too.

What is your primary deciding factor in adopting enterprise search?

Sphera - Offers risk management and incident reporting solutions.
Intelex - Provides a comprehensive suite for incident management and reporting.
Gensuite - Focuses on compliance and incident management solutions.
ETQ - Offers quality, EHS, and incident management software.
PRA - Provides software solutions for risk and incident management.
ProcessMAP - Specializes in EHS and incident reporting solutions.
VelocityEHS - Offers a range of EHS software, including incident management.

We use a combination of ServiceNow ITSM which includes incident management and major incident management as well as ServiceNow Security Operations which has a module specifically for security incident response and prebuilt playbooks.  You can also add your own playbooks as needed and automate steps with integrations into 3rd party apps.  The nice piece of all this is you can also integrate this into your CMDB.

Does anyone know of any Incident Investigation Software Packages?  My HSE department uses a software program called COMET and I've heard of another called EASY RCA.  Are there alternative products that someone is using?  Thoughts about COMET or EASY RCA?

Does anyone know of any Incident Investigation Software Packages?  My HSE department uses a software program called COMET and I've heard of another called EASY RCA.  Are there alternative products that someone is using?  Thoughts about COMET or EASY RCA?

Be very transparent what the business goals are. Avoid top down management and encourage your entire organization to lead and innovate. Encourage attempts at innovation if they do not ultimately lead to success.

Here are my suggestions to foster a more innovative environment:
- hire talented , creative people
- form a separate office of Innovation
- promote calculated risk taking
- arange talks, seminars to promote innovations
- show management commitment
- make it clear that failures may be there but those will be opportunities to learn and eventually be successful

A safe environment were creativity can flow. Allow failure and investigation. Ask that they look at every endeavor with an eye for a improvement.  Ask those involved what worked or not and use these findings to cornerstone future projects.

Empower the different teams to test new ideas. Make sure there is no blame when trying something new doesn't pan out. Use those opportunities to learn and share those learnings with the broader teams. Encourage cross teams collaboration and allow people to move from team to team where their interests are better serve. Avoid top down management as much as possible. When testing new ideas make sure there is a clear framework, how much time are we going to spend on that, how are we going to measure outcomes, try to set small goals, so to make sure to fail (or succeed) as fast as possible.

C-level mandate: Unless it is truly unique, special, differentiated, proprietary, and brilliant, the rule is to buy SaaS or commercial software.  ONLY innovate when it sets you and your company apart.  Reinventing wheels is a costly distraction that draws cycles away from true innovation.

Be transparent about the bigger business objectives, have a flat structure

What advice do you have for other leaders looking to foster a more innovative environment?

Best Investigation Management Software Reviews 2024 | Gartner Peer Insights

Altia Clio is a tool is good for its comprehensive suite of tools designed to streamline case management, data analysis and investigative processes.
Strengths:
1)User-friendly interface: Clio is known for its intuitive interface that reduces the learning curve for new users
2) Data integration: it allows integration of diverse data sources, which helps in creating a holistic view of cases.
3)collaboration: The platform facilitates real-time collaboration among team members. 


Using Altia CLIO has transformed how we handle and maintain our large-scale infrastructure. The platform's user-friendly design and robust features have enabled our teams to manage and improve our complex IT systems with impressive efficiency.

Altia

Resolver team was extremely helpful in customizing and helping to set up this product.

Investigation Management Software Reviews and Ratings

What is Investigation Management Software?

Products In Investigation Management Software Category

Altia CLIO

Altia CLIO

Resolver

Resolver

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