Internet of Things (IoT) services represents a set of end-to-end services in which businesses contract with external providers to design, build, install and operate IoT solutions, including advisory consulting for IoT planning. IoT service providers represent a range of small, midsize and large service firms that build and deploy IoT solution applications across industries. The focus of this market is on the medium and large service providers supporting key vertical markets for IoT adoption such as manufacturing, healthcare, transportation and retail. This market's IoT service focus aligns with the design, build and install of an IoT solution and includes IoT planning services for an IoT-enabled digital business environment.

IoT Service Providers

3D Print Service Bureaus

4G and 5G Private Mobile Network Services

4PLs

5G Enterprise Data Services

5G Network Infrastructure for Communications Service Providers

A/B Testing Tools

AI Avatars

AI Code Assistants

AI Offerings in CSP Network Operations

AI Writing Assistant Software

AI and Data and Analytics (D&A) Service Providers

AI in CSP Customer and Business Operations

AI-Augmented Software-Testing Tools

AI-Enabled Interview Intelligence

AI-Enabled Translation Services

AIOps Platforms

API Management

API Protection

Absence Management Software

Access Management

Account-Based Marketing Platforms

Account-Planning Tools

Accounting Practice Management Software (APMS)

Accounts Payable (AP) Recovery Audit Services

Accounts Payable Invoice Automation Solutions (Transitioning to Accounts Payable Applications)

Active Metadata Management

Ad Tech Platforms

Adaptive Project Management and Reporting

Advanced Analytics Service Providers for Marketing

Advanced Contract Analytics

Advanced Distribution Management Systems

Affiliate Marketing Platforms

Alternative Legal Service Providers (ALSPs)

Analytics Query Accelerators

Analytics and Business Intelligence Platforms

Analytics and Decision Intelligence Platforms in Supply Chain

Anti Money Laundering (AML) Software

Applicant Tracking Systems (ATS)

Application Crowdtesting Services

Application Delivery Controllers

Application Development Life Cycle Management

Application Integration Platforms

Application Platforms

Application Portfolio Management Tools

Application Security Posture Management (ASPM) Tools

Application Security Testing

Application Testing Services, Worldwide

Artificial Intelligence Applications in IT Service Management

Asset Investment Planning Solutions for Energy and Utilities

Asset Leasing Software

Asset Performance Management Software

Audience Intelligence Platforms

Audit Management Solutions

Augmented Analytics

Augmented Data Quality Solutions

Augmented Reality Development Software

B2B Customer Community Platforms

B2B Gateway Software

B2B Marketing Automation Platforms

B2B Profit Optimization Software

BPM-Platform-Based Case Management Frameworks

Background Check Software

Backup as a Service

Banking Payment Hub Platforms

Bankruptcy Software

Barcode Software

Benchmarking Services for Transportation Rates and Logistics Performance

Benefits Management Software

Blockchain Consulting and Proof-of-Concept Development Services

Blockchain Platforms

Blockchain as a Service

Brand Advocacy Services

Brand Compliance Software

Brand Protection Software

Brand Strategy Agencies

Breach and Attack Simulation (BAS) Tools

Business Continuity Management Program Solutions

Business Process Automation Tools

Business Process Management Platforms

Business-Outcome-Driven Enterprise Architecture Consulting

CPS Protection Platforms

CRM Customer Engagement Center

CRM and Customer Experience Implementation Services

CRM in Life Sciences

CSP 5G Core Network Infrastructure Solutions

CSP 5G RAN Infrastructure Solutions

CSP Customer Management and Experience Solutions

CSP Revenue Management and Monetization Solutions

CSP Service Design and Orchestration Solutions

CSP Service and Network Assurance Solutions

Candidate Relationship Management (CRM) Software

Capital Investment Management Software

Carbon Accounting and Management Software

Carbon Offset Platforms

Cash Flow Management Software

Category Management Solutions

Cell and Gene Therapy (CGT) Platforms

Channel Integration Software

Chaos Engineering Tools

Citizen Service Delivery

WWT IoT Services

Where do you currently stand in your plans for NaaS (Network as a Service)?
NaaS is defined by me as combining multiple transports from providers that offer PAYG (Pay As You Go) service to reduce dependency on dependency on legacy telco connectivity such as MPLS or Fiber dedicated links. Does not matter if you use your own overlay or leverage one from a Service provider. .

Where do you currently stand in your plans for NaaS (Network as a Service)?
NaaS is defined by me as combining multiple transports from providers that offer PAYG (Pay As You Go) service to reduce dependency on dependency on legacy telco connectivity such as MPLS or Fiber dedicated links. Does not matter if you use your own overlay or leverage one from a Service provider. .

Enabling or transforming the business by leveraging digital capabilities be it AI, IoT, Big Data, Analytics, or any other technology.

Aligning a technology delivery roadmap with incremental delivery of things that provide the most value to business and changing the governance culture to one of engagement in the journey and incremental pivot points to allow response to changes/opportunities in the industry.

The world has changed, our customers wants and needs are changing, the tools we use to service our customer are changing.  Digital transformation is the reworking of our business to align to these changes.

For me it’s about moving from older, less modern technology to something that’s more relevant in current day. That could include iOT, but for me, cloud strategy, SaaS, using technology all apply to the category of digital transformation.

Digital Transformation is a culmination of all things listed above, but takes into affect the ability to develop a digital platform that supports the organizations top priorities within their industry. For Higher Education, it's the ability to reach, attract, enroll, retain, and partner with alumni. It's an electronic journey filled with IOT, Mobile technology, AI, Paperless, and social media presence.

Some good options provided, for me more about automating and simplifying tasks and processes,  improving end-user interactions and engagements.

Thinking more holistically about the using of IT products/services, data and customer/employee insight to provide a more engaging and efficient organization.

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I think of how I'm going to politely end the conversation with whatever vendor is talking to me. 

Large invoices from large consulting firms

Thanks everyone for sharing your comments. I think this all depends on the client’s understanding of this term and what they are looking to achieve. We need to ask the same question to non technical professionals and see their answers.. I think we’ll get surprising answers from them 😁

Changing the mindset of the people towards adopting more checks and balances to adhere to processes and workflows supported by tools.

A little of any of the options, but for now mostly going paperless and automation manual processes.

Enabling or transforming the business by leveraging digital capabilities be it AI, IoT, Big Data, Analytics, or any other technology. 

Aligning a technology delivery roadmap with incremental delivery of things that provide the most value to business and changing the governance culture to one of engagement in the journey and incremental pivot points to allow response to changes/opportunities in the industry.

None of the above. I'm thinking about doing things in a more automated way that's relevant to the year 2020.

Solving business problems using technology to achieve sustainable outcomes and create long term opportunities.

the digital transformation of data itself at scale, a data-centric computing model not infrastructure based. 

Changing how organisation works - ways of working. It also fundamentally is the change in the value chain for the company and from many aspects the digital transformation is essentially how digital solutions are integrating seamlessly to our everyday life

From a vendor, its a sales pitch, from management, usually its just a buzz-word they've heard from somewhere.

The world has changed, our customers wants and needs are changing, the tools we use to service our customer are changing.  Digital transformation is the reworking of our business to align to these changes.

It is all of those items and more.  It is not just about technology.  It is the transformation of the business to a more automated, faster pace, paperless, technology enabled business.  Tech is just one part of it.  And a tech transformation without the business on-board will have limited success.

To me, digital transformation is process of utilizing 'digital' technology to drive efficiency, automation and the acceleration of business. Example: From a collaboration and productivity standpoint, adopting a 'Dominating Ecosystem' like G Suite or Office 365 to reduce the daily friction of teammate collaboration (vs. disjointed best-of-breed tools).

Changing way of running the business processes and way of thinking

For me it’s about moving from older, less modern technology to something that’s more relevant in current day. That could include iOT, but for me, cloud strategy, SaaS, using technology all apply to the category of digital transformation.

Digital Transformation is a culmination of all things listed above, but takes into affect the ability to develop a digital platform that supports the organizations top priorities within their industry. For Higher Education, it&#39;s the ability to reach, attract, enroll, retain, and partner with alumni. It&#39;s an electronic journey filled with IOT, Mobile technology, AI, Paperless, and social media presence.

Replacing or retirement of all old unsupported technologies with modern supported technology.   (Usually prefer SaaS with usage based licensing)

I see it as a series of iterative change that a business undertakes in order to shift their model.

And it has nothing to do with technology - that is only the enabler, not the outcome. 

It is aso requires pain - you don&#39;t make a butterfly by the sticking wings on a caterpillar.

A misnomer . Transformation is a process of change to foster value creation, and/or optimization  for improved cost effectiveness. This value based outcome may be enabled  by the use of digital technology.

Leveraging Information (electronic) and automation as an asset to grow a business or for cost optimization.  Not simply replacing with automation but gaining competitive advantage.

Phasing our old apps and ways of doing things and adopting new ways and perhaps new apps

I think about how Marketing organizations come up with vacuous catchphrases like &#34;digital transformation&#34; to justify their own existence.

Digital Transformation is creating processes using technology to be more efficient, less error prone and faster then are currently in place.  This can be both internal and external processes.  How companies work internally and work with other companies.  These could be already automated processes or current manual processes.  Part of digital transformation is integrating with the bigger ecosystem of technology.

Must be a little of all. AI, lowcode/nocode, paperless, if you go further Digital Transformation is tonapply all what you got in hand to solve and/or better solve daily processes

I use a more action oriented phrase:
“Continuous Innovation”

Some good options provided, for me more about automating and simplifying tasks and processes,  improving end-user interactions and engagements.

Thinking more holistically about the using of IT products/services, data and customer/employee insight to provide a more engaging and efficient organization.

It’s transforming the 3P’s:

Platform
Process
People

And the goal is to create new digital business models through a process of continuous improvement and adoption of operating model.

What do you think of when you hear the term "digital transformation"

When I joined Bayshore Networks, I was one of the founders on the tech side. At the time, the entire industrial internet of things (IIoT) space was in its infancy, but the underlying technologies had already been around for 30 years. That's a critical consideration because there was a lot of learning to be done there, especially from a communications protocol perspective.




We had to decipher these protocols that were designed for serial communications, not ethernet-based network communications. We were able to create this protocol-agnostic product that performs native protection for those devices at the protocol level. That was critical, because most products operated at the most generic level possible in order to sell to a larger population. But we wanted to solve a real problem. It meant a lot to us because something like a traffic light system is so important to protect. There's human life depending on that system. The engineering team believed that what we were doing was important to society. 




The industrial control system (ICS) devices that we dealt with are radically different from some of the consumer IoT devices that have come out, particularly in terms of their hardware resources, the communication protocols, and their actual protectability. With old PLCs, you can't even add security code to them because they don't have enough power to run it. When we were doing regular security scanning on a network of industrial devices from 20 years ago, we would end up knocking them off the network. That's how fragile those things are and they run our critical infrastructure, which is disturbing.




When we started getting involved in the commercial IoT space, we were dealing with familiar enterprise protocols, like CTP, FTP and STP. When you look at an old PoC and a new IoT device, they almost look like resources from the outside that are constrained on the same level. But they're not because hardware's come so far in terms of what's put into these devices. With older devices, it’s the same form factor, but what can you do with only 64K of memory? So protecting IIoT versus IoT requires different angles. Protecting PLCs for which you can't inject anything requires a network-centric approach. You want to catch bad actions at the protocol level. But for some of these new IoT devices, you want to do security at the host level because they have the ability to run that type of code. That doesn’t mean you wouldn't do network protection for them as well, but you have different options.

I don’t think there is a difference - or at least there shouldn’t be. Security in an industrial setting should be no different than in a home user/retail device. I think manufacturers and service providers sacrifice in security in non-industrial applications to save on cost, but this could be devastating to the product in the event of a large security failure.

I would like to think that there should be very little difference between industrial IoT devices and consumer grade IoT devices, but realistically, industrial devices NEED to be be more secure, and can be made more secure, just from the fact that industrial devices are set up by IT professionals (you'd hope) and consumer grade devices are not.

At the industrial level, there is also a whole underlying infrastructure and security environment that is in place that is managed and monitored by people whose job it is to keep an eye on these things.  At the industrial level, there are also far more serious consequences for breaches and hacks than there are for consumer devices.

What are the key differences between securing industrial internet of things (IIoT) devices and other IoT?

When I joined Bayshore Networks, I was one of the founders on the tech side. At the time, the entire industrial internet of things (IIoT) space was in its infancy, but the underlying technologies had already been around for 30 years. That&#39;s a critical consideration because there was a lot of learning to be done there, especially from a communications protocol perspective.




We had to decipher these protocols that were designed for serial communications, not ethernet-based network communications. We were able to create this protocol-agnostic product that performs native protection for those devices at the protocol level. That was critical, because most products operated at the most generic level possible in order to sell to a larger population. But we wanted to solve a real problem. It meant a lot to us because something like a traffic light system is so important to protect. There&#39;s human life depending on that system. The engineering team believed that what we were doing was important to society. 




The industrial control system (ICS) devices that we dealt with are radically different from some of the consumer IoT devices that have come out, particularly in terms of their hardware resources, the communication protocols, and their actual protectability. With old PLCs, you can&#39;t even add security code to them because they don&#39;t have enough power to run it. When we were doing regular security scanning on a network of industrial devices from 20 years ago, we would end up knocking them off the network. That&#39;s how fragile those things are and they run our critical infrastructure, which is disturbing.




When we started getting involved in the commercial IoT space, we were dealing with familiar enterprise protocols, like CTP, FTP and STP. When you look at an old PoC and a new IoT device, they almost look like resources from the outside that are constrained on the same level. But they&#39;re not because hardware&#39;s come so far in terms of what&#39;s put into these devices. With older devices, it’s the same form factor, but what can you do with only 64K of memory? So protecting IIoT versus IoT requires different angles. Protecting PLCs for which you can&#39;t inject anything requires a network-centric approach. You want to catch bad actions at the protocol level. But for some of these new IoT devices, you want to do security at the host level because they have the ability to run that type of code. That doesn’t mean you wouldn&#39;t do network protection for them as well, but you have different options. 

What are the key differences between securing industrial internet of things (IIoT) devices and other IoT?

For us at GitLab we’re all remote and one of our biggest obstacles is to put what you’d normally consider basic security measures in a traditional brick and mortar world. We're in the process of getting an MDM product installed on laptops. Because of the very nature of open source and DevOps, a majority of the company is thinking about, “What data are you collecting and what is your responsibility around that data?”  With WFH, you're not just getting the IP address of their personal work laptop.  There’s the potential you’re getting other information on things in their environment. It's that real mashup of personal and work environment that makes it tricky.  How do you strike that balance, especially when you're trying to sell in the enterprise and you’ve got certain companies demanding you do certain security measures and track certain things? I don't have an answer. It is a really complicated problem and I think it’s just going to get worse. But there's going to be an opportunity for new solutions to help manage this stuff.   For example, cloud data products like DataBricks. It’s only going to get more and more complex, especially as these IoT devices have more compute power and become capable of doing so much more.

We’re going to have to figure out a way to let people view the data so that they feel comfortable about what’s being collected.  “I'm checking up on you about what you were checking up on me about.”  That's been a broad discussion at GitLab. If you can create that sort of environment, you'll actually have much better outcomes because a two-way trust will develop. The reason I don't have my nest hooked up to the Internet is I don't trust that that data is being used properly, and even if it is being properly used, I don't trust that it couldn't be used for nefarious reasons or applications from someone else.  There has to be a new layer of openness around data collection and IoT. That's my belief.

Sensitive data, such as PII and corporate critical information assets.  Accessing data using IoT devices over the Internet could be analyzed by Internet service providers.

What are your top IoT privacy concerns?

We’re going to have to figure out a way to let people view the data so that they feel comfortable about what’s being collected.  “I'm checking up on you about what you were checking up on me about.”  That's been a broad discussion at GitLab. If you can create that sort of environment, you'll actually have much better outcomes because a two-way trust will develop. The reason I don't have my nest hooked up to the Internet is I don't trust that that data is being used properly, and even if it is being properly used, I don't trust that it couldn't be used for nefarious reasons or applications from someone else.  There has to be a new layer of openness around data collection and IoT. That's my belief.

Best IoT Service Providers Reviews 2024 | Gartner Peer Insights

Quite simply the most professional and competent company I have ever done business with. The CEO flew to Ireland to help in our presentation for our 1st project and after we had secured the order he sent his CTO to do training and commissioning, all at no extra cost

AllGuard

HID (GuardRFID)

Good overall experience including Service management and focus to deliver the result. Flexible till some point.

IoT Service Providers Reviews and Ratings

What is IoT Service Providers?

Products In IoT Service Providers Market

AllGuard

AllGuard

WWT IoT Services

WWT IoT Services

HPE IoT Services

HPE IoT Services

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