"Good Solution for companies in the Operational Technology Domain"

Submitted

Overall Comment:"Excellent Support provided during and post implementation."

Lessons Learned

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What do you like most about the product or service?

Ease of deployment and security features of the product.

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What do you dislike most about the product or service?

No major issues encountered so far apart from general issues that happen from time to time. Vendor support resolves these issues as per agreed SLAs.

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Please explain the business problems or needs that prompted the purchase of this product or service.

No Comments

Evaluation & Contracting

4.0
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Why did you purchase this product or service?

  • Improve business process outcomes
  • Create internal/operational efficiencies
  • Improve compliance & risk management
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What were the key factors that drove your decision?

  • Product functionality and performance
  • Strong consulting partnership
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Which other vendors did you consider in your evaluation?

  • Other...
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OWL

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

On-premises
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In which country(s) did your deployment take place?

United Arab Emirates