Customer Management BPO Service Providers Reviews and Ratings
What are Customer Management BPO Service Providers?
Gartner's definition of business process outsourcing (BPO) is the delegation of one or more IT-intensive business activities; specifically, BPO contracts that always include the outsourcing of business process administration to a third-party service provider, which may include outsourcing the infrastructure along with application maintenance and ownership. Customer management (CM) contact...
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HGS is a company primarily engaged in the optimization of customer experience lifecycle, digital transformation, and business process management. The firm's services are designed to boost the competitivity of its clients through a blend of...
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Concentrix Corporation is a global establishment specializing in customer experience solutions and technology with the aim to enhance the performance of various businesses. The main focal point lies in connecting companies better with their consumers...
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Sutherland is a company specializing in digital transformation with an emphasis on cultivating exceptional experiences for both customers and employees. With a history spanning 35 years, the company focuses on utilizing IP and automation to...
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Voxai Solutions is a company focused on transforming the customer experience (CX) journey through its advanced cloud contact center capabilities. The primary issue it addresses is managing and innovating the CX strategy for effective business...
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Firstsource Solutions Limited is an operational arm of the RP-Sanjiv Goenka Group. The organization primarily offers transformational solutions and services that refine the customer lifecycle in industries such as Healthcare, Banking and Financial Services, Communications,...
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Assist Digital is a Customer Experience Company that creates value throughout the entire customer lifecycle: from lead generation to omnichannel customer service. It supports global brands in achieving their business goals in designing, implementing, and...
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Conduent provides digital business solutions and services which are incorporated in a wide range of domains such as the commercial, government, and transportation sectors. Utilizing advanced technologies like cloud computing, artificial intelligence, machine learning, automation,...
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IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is...
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Future Look, a Saudi technology firm, focuses in developing digital and artificial intelligence solutions that are efficient, progressive by utilizing data and AI. by creating platform elements, goods, and services that use information algorithms and artificial intelligence...
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AlmavivA CMCC BPO
By AlmavivA
Almaviva is an Italian group focused on Information and Communications Technology. The company holds a strong position in both public and private market sectors due to its proven experience, unique skills, ongoing research and in-depth...
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CIENCE Customer Management BPO Service Providers
By CIENCE
CIENCE, established in 2015 and based in Denver, CO, is a company that specializes in B2B outbound lead generation. CIENCE integrates its own MarTech software, artificial intelligence, and human activities to build sales pipelines for...
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DialOnce Customer Management BPO Services
By DialOnce
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FrontLogix Customer Management BPO Service Providers
By FrontLogix
FrontLogix is a company that specializes in business process outsourcing, primarily for small and medium-sized businesses. Their expertise lies in areas such as team and client onboarding, customer service and experience management, customer success, technical...
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HiredSupport Customer Management BPO Services
By HiredSupport
HiredSupport is a provider of support as a service, offering a comprehensive suite of solutions for managing various daily business functions. The company provides a 24/7 contact center that handles a vast range of tasks...
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iEnergizer Customer Management BPO Service Providers
By iEnergizer
iEnergizer is a business process outsourcing provider, offering customer management solutions. The company's primary mission is to enhance their partner's market growth through comprehensive life-cycle customer support services. This includes sales support, customer care, technical...
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IGT Solutions Customer Management BPO Service Providers
By IGT Solutions
IGT Solutions, founded in 1998, operates as a customer experience company that leverages AI and digital technologies to transform user engagements for global, innovative brands. The firm focuses purely on customer experience, employing over 25,000...
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Inbound customer care/service (e.g. PIN reset or product set-up information)
By TTEC
TTEC is a company that focuses on aiding businesses to establish fruitful customer experiences. This objective is attained through a unique blend of human interaction and technology. The services TTEC offers center around customer engagement...
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Radial Customer Care
By Radial
Radial is a B2C eCommerce fulfillment solution provider that has been in operation for over 30 years. The company's primary mission is to enhance consumer experiences through customized, scalable solutions. They offer comprehensive offerings encompassing...
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SalesNash
By SalesNash
SalesNash is a B2B lead generation agency that is headquartered in Ottawa, Canada. As a multinational company, SalesNash specializes in providing services like: prospecting, appointment setting, recruiting, sales development, and inbound marketing.
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Sitel CMCC BPO
By Foundever
Foundever operates within the customer experience (CX) industry, serving clients worldwide. Foundever oversees a large network of associates globally and aids various brands with digital-first strategies. The company provides CX solutions and technologies, catering to...
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Gartner Research
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