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Last-Mile Delivery Technology Solutions

Last-Mile Delivery Technology Solutions Reviews and Ratings

What are Last-Mile Delivery Technology Solutions ?

Gartner defines last-mile delivery (LMD) technology solutions as specialized, customer-centric transportation management solutions that focus on managing the delivery process by which a consumer receives the products they order online. These solutions provide capabilities for routing deliveries to consumer homes, extending the delivery service capabilities offered to support options like ship from store, curbside and returns. LMD supports internal and external fleets, providing access to carrier networks for non-asset-based shippers. They also provide customer-engagement capabilities, providing a digitized experience to a shipper’s customer that allows end consumers to route, book, track and communicate changes to their shipments through a digital channel.

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Logo of Shipsy Last-Mile Delivery Software

Shipsy Last-Mile Delivery Software

By Shipsy

4.9
(104 Ratings)

Shipsy Last-Mile Delivery Software is designed to optimize last-mile logistics operations for businesses managing delivery networks. The software provides features such as route planning, automated dispatch, real-time tracking, and delivery management. It supports end-to-end visibility into delivery processes, enabling centralized control over orders, drivers, and customer communications. The software aims to solve business problems related to delayed shipments, route inefficiencies, and lack of transparency in delivery operations. By integrating functions like digital proof of delivery and predictive analytics, the software helps organizations reduce operational costs and improve delivery accuracy while enhancing resource allocation.

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Logo of FarEye

FarEye

By FarEye

4.5
(35 Ratings)

FarEye is a logistics management software designed to optimize last-mile delivery operations for businesses. The software provides real-time tracking of shipments, route optimization, automated delivery scheduling, and predictive analytics to enhance delivery efficiency. It enables organizations to manage field personnel, allocate tasks, and monitor delivery status through a centralized dashboard. FarEye integrates with existing enterprise systems to support seamless data exchange and visibility across supply chain processes. The software addresses challenges such as delivery delays, resource management, and customer communication by streamlining workflows and providing actionable insights for continuous process improvement.

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Logo of Elite EXTRA

Elite EXTRA

By Epicor

4.6
(28 Ratings)

Elite EXTRA is a software designed to optimize last mile logistics operations for businesses. The software offers features such as advanced route planning, dispatch management, real-time tracking, proof of delivery, and automated notifications to streamline processes involved in delivering goods and services. Elite EXTRA provides analytics and reporting capabilities to facilitate data-driven decision making, enhances visibility into delivery workflows, and aims to reduce operational costs by improving efficiency. The software addresses challenges in logistics management, such as route optimization and driver coordination, and is suitable for businesses that require dependable delivery and distribution solutions.

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Logo of Locus Dispatch Management Platform

Locus Dispatch Management Platform

By Locus

4.3
(27 Ratings)

Locus Dispatch Management Platform is a software designed to automate and optimize dispatch operations for businesses handling logistics and delivery tasks. The software facilitates route planning, order allocation, and real-time vehicle tracking, using algorithms to determine efficient delivery routes and schedules. It provides visibility into fleet movement, helps in managing exceptions and delays, and supports electronic proof of delivery. The software allows dispatchers to monitor ongoing deliveries, communicate with drivers, and analyze performance through dashboards and reports. Locus Dispatch Management Platform addresses challenges related to high operational costs, customer expectations for quick and accurate deliveries, and resource utilization by streamlining the end-to-end dispatch process.

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Logo of LogiNext Mile

LogiNext Mile

By LogiNext

4.8
(16 Ratings)

LogiNext Mile is a software designed to manage and optimize last mile delivery and field service operations for businesses. The software offers features such as route planning, real-time tracking, predictive ETA, resource allocation, and automated dispatch management. It enables organizations to monitor and coordinate delivery fleets, streamline logistics workflows, and enhance on-time performance. LogiNext Mile addresses the business challenge of optimizing delivery efficiency, reducing fuel consumption, and managing delivery schedules while providing operational visibility through analytics and reporting capabilities. The software is used to simplify order assignment, communicate dynamically with drivers, and provide status updates to relevant stakeholders in the delivery process.

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Logo of Nash

Nash

By Nash

4.8
(5 Ratings)

Nash is a software designed to automate the coordination and delivery of local services for businesses. The software streamlines the process of connecting businesses with local drivers and couriers to facilitate on-demand deliveries, operational logistics, and service fulfillment. Nash provides tools for order management, dispatching, real-time tracking, and communications, enabling businesses to scale their delivery operations without building their own logistics infrastructure. By integrating with various delivery providers and offering customizable workflows, the software aims to address the challenge of efficiently managing local deliveries, order routing, and service optimization for businesses in sectors such as food, retail, and pharmacy.

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Logo of tiramizoo Last Mile Master

tiramizoo Last Mile Master

By tiramizoo

5
(3 Ratings)

The Tiramizoo Last Mile Master is a cloud-agnostic SaaS solution. The solution is architected in such a way so that the optimization engine can be used with different user interface layers supporting specific use-cases. The solution offers the capabilities to consider price-tags to different elements such as gasoline, wages, CO2 emissions, waiting times and others for each vehicle and driver that will later be considered in prioritization rules during route optimization calculations. It also can consider the morphology and individual characteristics of each parcel or item, considering its dimensions, volume, weight, structure and shape to optimize capacity. The Last Mile Master targets midsize and large enterprise organizations with complex operations that operate their own fleets or subcontracted fleets.

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Logo of Descartes Route Planner

Descartes Route Planner

By Descartes

4
(1 Rating)

Descartes Route Planner is a software designed to support businesses in planning, optimizing, and executing delivery routes for fleets. The software offers features such as dynamic route optimization, real-time dispatch, GPS tracking, mobile capabilities, and analytics tools. It aims to help organizations reduce transportation costs, improve resource utilization, and enhance service reliability by generating efficient routing schedules. Descartes Route Planner integrates with other logistics and supply chain management systems, allowing businesses to adapt to changing customer demands and operational requirements while maintaining visibility and control over their delivery processes.

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Logo of Aptean Home Delivery

Aptean Home Delivery

By Aptean

Aptean Home Delivery is a software designed to manage and optimize home delivery operations for businesses in sectors such as retail, distribution, and logistics. The software provides features such as route planning, delivery scheduling, real-time tracking, and customer communication tools to streamline last-mile delivery processes. It aims to increase operational efficiency by automating key delivery tasks and offering visibility into delivery statuses, which assists businesses in addressing the challenges related to timely and accurate order fulfillment. Aptean Home Delivery supports integration with other business systems to enhance coordination among dispatchers, drivers, and customer service teams, helping organizations reduce delivery errors and improve service reliability.

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Logo of Aptean Proof of Delivery

Aptean Proof of Delivery

By Aptean

Aptean Proof of Delivery software is designed to facilitate real-time tracking and digital verification of deliveries for businesses managing distribution operations. The software enables electronic signature capture, photo documentation, and time-stamped records to support the confirmation of goods received at their intended destinations. It integrates with backend systems to update delivery statuses automatically and provides reporting capabilities for analysis and compliance purposes. The software aims to reduce manual paperwork, streamline communication between drivers and dispatchers, and address challenges related to delivery disputes, lost items, and customer service inquiries by offering a centralized platform for delivery documentation.

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Logo of Aptean Routing & Scheduling

Aptean Routing & Scheduling

By Aptean

Aptean Routing & Scheduling is a software designed to optimize transportation operations by automating route planning, scheduling deliveries, and tracking fleet performance. The software aims to improve operational efficiency by reducing travel time and distance, managing constraints and variables such as driver shifts and vehicle capacities, and enabling real-time updates for route adjustments. It assists organizations in managing logistics challenges, increasing resource utilization, and minimizing delivery costs. Aptean Routing & Scheduling provides data-driven insights for decision-making and supports seamless integration with existing enterprise systems to facilitate the coordination of transportation processes.

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Logo of ASolute Integrated Logistics Management Solution

ASolute Integrated Logistics Management Solution

By ASolute

ASolute Integrated Logistics Management Solution is a software designed to assist organizations in managing and optimizing their logistics operations. The software offers functionalities such as order management, shipment tracking, inventory control, and supplier coordination. It facilitates the automation of logistics processes, enabling improved visibility and efficiency across supply chain activities. The software addresses business needs related to planning, executing, and monitoring the movement of goods, aiming to enhance operational workflow and reduce manual errors. By enabling seamless coordination between various logistics functions, the software supports organizations in maintaining timely deliveries and managing resources effectively.

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Logo of Beans.ai

Beans.ai

By Beans.ai

Beans.ai is a software designed to enhance geospatial data accuracy and address mapping for locations with complex or nonstandard addressing, such as apartment complexes and multi-unit buildings. The software delivers detailed mapping data and provides navigation solutions that help users locate specific buildings, units, entrances, and delivery points that are often missed by traditional mapping platforms. By leveraging advanced location data and comprehensive mapping, Beans.ai aims to reduce delivery errors, optimize routing, and improve operational efficiency for logistics, delivery, and service providers facing challenges with traditional address systems.

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Logo of BlueRock TMS

BlueRock TMS

By Bluerock TMS

BlueRock TMS is a transportation management software designed to streamline and automate logistics processes for businesses managing freight operations. The software provides functionalities such as shipment planning, carrier management, rate analysis, and real-time shipment tracking. It enables organizations to optimize route selection, manage contracts, and execute transportation tasks efficiently while offering tools for reporting and analytics. BlueRock TMS aims to improve operational visibility, reduce manual tasks, and enhance decision-making for freight movement by integrating with existing enterprise resource planning and warehouse management systems. It addresses common challenges in transportation management such as cost control, carrier selection, and process standardization.

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Logo of Bringg

Bringg

By Bringg

Bringg is a software designed to optimize and manage delivery and fulfillment operations across various industries. The software enables businesses to plan, dispatch, track, and analyze deliveries in real time, aiming to improve logistics visibility and coordination among drivers, warehouses, and customers. Bringg integrates with existing business systems and supports automation of delivery workflows, route optimization, and proof of delivery. The software addresses challenges related to last mile delivery, multi-channel fulfillment, and logistics efficiency by providing tools for seamless data exchange and communication. Bringg assists organizations in enhancing order accuracy and operational control throughout the delivery process.

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Logo of Cigo Tracker

Cigo Tracker

By Cigo

Cigo Tracker is a software designed to optimize last mile delivery operations for businesses that manage logistics and dispatching. The software offers features such as real time driver tracking, automated route optimization, customer notifications, proof of delivery capture and reporting tools. It streamlines the coordination between dispatchers, drivers and recipients by providing visibility into delivery statuses and estimated arrival times. Cigo Tracker aids businesses in increasing operational efficiency by reducing manual planning and enhancing communication throughout the delivery process. The software addresses common business challenges associated with delivery management, including scheduling complexity, tracking difficulties and lack of transparency in the delivery lifecycle.

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Logo of Descartes Route Planner On-demand

Descartes Route Planner On-demand

By Descartes

Descartes Route Planner On-demand is a software designed to support transportation and logistics operations by optimizing route planning and delivery management. The software facilitates automated scheduling, real-time route optimization, and mobile dispatch capabilities, allowing organizations to define delivery constraints, vehicle capacities, and customer time windows. It provides visibility into routes, driver actions, and delivery status, contributing to improved operational efficiency and enhanced resource utilization. The software addresses logistical challenges such as minimizing mileage, reducing delivery times, and improving adherence to delivery commitments by integrating with mapping technologies and offering analytics for performance monitoring.

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Logo of Descartes ShipTrack

Descartes ShipTrack

By Descartes

ShipTrack is a software designed to facilitate real-time tracking and management of shipments across various logistics workflows. The software enables monitoring of package locations, proof of delivery, and status updates through barcode scanning, electronic signatures, and automated notifications. ShipTrack provides analytics and reporting tools that help businesses optimize delivery routes and improve operational efficiency. It addresses challenges in visibility and control within supply chain and delivery operations by offering features that support end-to-end shipment tracking, driver communication, and exception management. The software aims to streamline processes by integrating with existing systems to support efficient logistics management and enhance the accuracy of delivery performance data.

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Logo of DispatchTrack

DispatchTrack

By DispatchTrack

DispatchTrack provides last mile delivery software, helping brands around the world power successful deliveries 1 million times a day.

Our platform features route optimization, scheduling and dispatch, customer communications, and post delivery services in a single solution to provide capabilities throughout the last mile journey.

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Logo of Dista Deliver

Dista Deliver

By Dista

Dista Deliver is an AI-powered delivery management software that supercharges the last-mile delivery experience for enterprises. Dista Deliver offers omnichannel order fulfillment with automated order collection to drive delivery accuracy.

Dista Deliver offers effective vehicle utilization that reduces fuel costs, improves vehicle fill ratio, and minimizes uncertainty with real-time updates and proof of delivery.

Dista Deliver's AI-powered scheduling algorithm designs accurate delivery schedules and optimizes route plans to organize and streamline last-mile delivery operations.

Powered by location intelligence, Dista Deliver allocates an optimal number of vehicles within territory clusters to minimize delivery overlap and drive delivery accuracy.

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Features of Last-Mile Delivery Technology Solutions

Updated December 2025

Optional Features:

  • Visibility and live order tracking: Provides visibility to end consumers through real-time visibility or tracking events

  • Customer web portal branding capabilities: Capabilities that enable shippers to have all information and options pertaining to a customer delivery order embedded in their own website. This is typically provided through widgets and weblinks that can be embedded

  • Route optimization for asset-based companies: Capabilities to optimize the routes and asset utilization for those organizations using their own fleets or dedicated fleets

  • Access to external carrier networks through API: Provides shippers with a connection to external carriers to digitize communication and outsource transportation for a particular delivery. Some LMD vendors offer a broad carrier library that includes international shipping companies to hyperlocal courier and transportation providers

  • Internal fleet versus external fleet selection: The ability for some LMD solutions to compare and consider external and internal fleet options during the routing of a delivery. The end user can automate the carrier selection process through the configuration of rules

Gartner Research

Market Guide for Last-Mile Delivery Technology Solutions

Top Trending Products

FarEye

Popular Product Comparisons

FarEye vs Shipsy Last-Mile Delivery SoftwareFarEye vs Locus Dispatch Management PlatformLocus Dispatch Management Platform vs Shipsy Last-Mile Delivery SoftwareLogiNext Mile vs Shipsy Last-Mile Delivery SoftwareFarEye vs LogiNext MileLocus Dispatch Management Platform vs LogiNext Mile

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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