"Software that guarantees an excellent job for our company."

Submitted

5.0
5.0
Overall User Rating

Product(s): Lead Assign

Overall Comment:"The system is complete and helps a lot to reduce human efforts and eliminate mistakes made by ourselves, it provides better workflows, more meaningful for users. It has a function to track potential customers, monitor processes to get better customers."

Lessons Learned

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What do you like most about the product or service?

It meets the needs of our customers and therefore we trust this software for its great potential that we have already proven to be excellent. Its implementation was very easy, without complaints about this product.

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What do you dislike most about the product or service?

It is a capable and complete software, which only benefits the organization with its various features that it offers to our company, we love it. We have nothing negative to add from LeadAssing.

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Please explain the business problems or needs that prompted the purchase of this product or service.

The need to have a platform so that workflows are more functional and feasible, and at the same time that will help eliminate human errors in quantity, and that is what we have achieved in all this time with this platform.

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If you could start over, what would your organization do differently?

It was an arduous decision since we had several software to look at and select one that was really worth it and that would give the fruits that we needed in the company, and luckily we were not wrong in our choice, everything is going well and it is easy to handle in all its aspects.

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What one piece of advice would you give other prospective customers?

A creative software with advanced features that are very useful in our day to day, is a great help for the jobs that are done daily. My colleagues must know how good he is in his functions, I will recommend them without a doubt.

Evaluation & Contracting

5.0
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Why did you purchase this product or service?

  • Improve business process outcomes
  • Create internal/operational efficiencies
  • Cost management
  • Drive revenue growth
  • Improve compliance & risk management
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What were the key factors that drove your decision?

  • Strong services expertise
  • Strong customer focus
  • Pre-existing relationships
  • Financial/organizational viability
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Which other vendors did you consider in your evaluation?

  • SugarCRM

Integration & Deployment

5.0
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Version number(s) currently in use in your organization

Last version
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How extensively is this product or service being used in your organization?

Company-wide
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When was this product or service deployed at your organization?

2018
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How long did your deployment take?

0 - 3 months (<3)
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What was your implementation strategy?

Completely internal

Service & Support

5.0

Product Capabilities

5.0
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Measurement and Reporting

5.0
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Integrations

5.0
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Customer Profile Management

5.0
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Lead Augmentation and Deduplication

5.0
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Lead Nurturing

5.0
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Workflow and Orchestration

5.0
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Lead Scoring and Qualification

5.0
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Multichannel Marketing Management

5.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

United States
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How long have you used this product or service?

1 year to less than 2 years
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How frequently do you use this product or service?

Daily
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What is your role with this product or service? (Select all that apply)

  • I am a user