"Your average EDP"

Submitted

3.0
3.0
Overall User Rating

Product(s): Unbound Marketing

Overall Comment:"Robust platform, but some common functionality is missing. Responsive support, but it feels that I have to lean on them a lot."

Lessons Learned

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Please rate your overall experience with this vendor

3.0
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Create a headline summary of your review.

Your average EDP

Description
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What do you like most about the product or service?

Cost effective email deployment

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What do you dislike most about the product or service?

Difficult to customize via email templating system

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Go-live Year

Don't know

Evaluation & Contracting

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Evaluation and contract negotiation

Integration & Deployment

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Integration and deployment

Service & Support

4.0
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Service and support

4.0
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Timeliness of vendor's response

4.0
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Quality of technical support

4.0
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Quality of peer user community

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Did your organization purchase a support package from the vendor?

Yes

Product Capabilities

4.0
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Product capabilities

4.0

Additional Context

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How frequently do you use this product or service?

Daily
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How extensively is this product or service being used in your organization?

Departmental
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In which region(s) did your deployment take place?

  • North America