"RO for Customer Reference Management"

Submitted
3.0
3.0
Overall User Rating

Product(s): RO Innovation

Overall Comment:"RO is a good entry level tool for creating customer reference program efficiencies. "

Lessons Learned

Description
Description

What do you like most about the product or service?

RO helps us manage our reference program.

Description
Description

What do you dislike most about the product or service?

RO is not integrated into SalesForce.

Evaluation & Contracting

3.0
Description

Why did you purchase this product or service?

  • Improve business process agility
Description

What were the key factors that drove your decision?

  • Overall cost
Description

Which other vendors did you consider in your evaluation?

  • Other...
Description
RO was the only vendor

Integration & Deployment

3.0

Service & Support

4.0

Product Capabilities

3.0

Additional Context

Description

Deployment architecture

On-premises
Description

In which country(s) did your deployment take place?

United States
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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