Mobile workforce management (MWM) products are industry-specific, commercial off-the-shelf (COTS) tools designed to optimize and manage field workforce activities and resources. Utility-focused MWM technology manages and enables field work requests from within MWM and other work-requesting systems, such as enterprise asset management (EAM), customer information systems (CIS), geospatial information systems (GIS) and advanced distribution management system (ADMS). Utility-focused MWM products are distinguished by their ability to handle utility-specific work requirements across the full asset life cycle of break/fix to scheduled, and asset-intensive work processes (including permit-to-construct, engineer-to-deploy and mutual-assistance). This is especially true for production systems (supply, treatment, delivery) and delivery networks within electric, gas and water utilities. MWM products must demonstrate that they are stand-alone (marketed, sold and installed separately from other enterprise systems offered by the vendor) and must integrate with utility-specific systems. For example, the MWM vendors should integrate with multiple ADMS, GIS and EAM products.
"Boosting Business Profitability through Effective Field Team Management"
I've streamlined my service operations and boosted profits thanks to IFS. Their tools have transformed how I manage my field teams, from scheduling and planning to on-the-ground service and remote support. It's like having a powerful assistant that optimizes every step, ensuring my customers are happy and my business is thriving.
"IFS Planning and Scheduling Optimization user review"
I can easily see where everyone is and what they're doing, which helps me plan their schedules efficiently. The software is smart enough to suggest the best way to assign jobs, so I can be confident that my team is working as productively as possible. It's also helped us meet our customer deadlines and keep them happy.
"Asset managing and controlling using SAP"
SAP Asset manager application helps in managing the assets and obtaining a overview of all the physical assets inside the office and the factory. The dashboard view of the application gives the total information regarding all the assets which helps in making an informed decision inside the company. A reliable asset management system from SAP.
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See All Alternatives"The only one argentinian utility with a MOBILE WORKFORCE MANAGEMENT SYSTEM"
The OverIT team proved to be a reliable and well-trained partner.
"Salesforce field service review"
Salesforce field service is helpful to directly keep a track on the field service agents and live location on maps as well.