Mobile Workforce Management Software for Utilities Reviews and Ratings

What is Mobile Workforce Management Software for Utilities?

Mobile workforce management (MWM) products are industry-specific, commercial off-the-shelf (COTS) tools designed to optimize and manage field workforce activities and resources. Utility-focused MWM technology manages and enables field work requests from within MWM and other work-requesting systems, such as enterprise asset management (EAM), customer information systems (CIS), geospatial information systems (GIS) and advanced distribution management system (ADMS). Utility-focused MWM products are distinguished by their ability to handle utility-specific work requirements across the full asset life cycle of break/fix to scheduled, and asset-intensive work processes (including permit-to-construct, engineer-to-deploy and mutual-assistance). This is especially true for production systems (supply, treatment, delivery) and delivery networks within electric, gas and water utilities.

MWM products must demonstrate that they are stand-alone (marketed, sold and installed separately from other enterprise systems offered by the vendor) and must integrate with utility-specific systems. For example, the MWM vendors should integrate with multiple ADMS, GIS and EAM products.

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IFS is a global enterprise software provider focusing on assisting businesses in manufacturing, distributing goods, asset maintenance and managing service-oriented operations. The company's single platform connects industry-specific products through a unified data model and incorporates digital innovations. This design allows companies to deliver effectively during their critical service moments. The know-how of IFS employees combined with the continuously expanding ecosystem contributes to the company being a recommended choice in the sector. The company's workforce is guided by principles such as agility, trust, and collaboration.

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IFS is a global enterprise software provider focusing on assisting businesses in manufacturing, distributing goods, asset maintenance and managing service-oriented operations. The company's single platform connects industry-specific products through a unified data model and incorporates digital innovations. This design allows companies to deliver effectively during their critical service moments. The know-how of IFS employees combined with the continuously expanding ecosystem contributes to the company being a recommended choice in the sector. The company's workforce is guided by principles such as agility, trust, and collaboration.

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SAP is a company that aims to improve operational efficiency worldwide. The primary focus is on helping customers optimize their business operations. SAP develops innovative solutions to support this objective. The company plays a crucial role in transforming industries by fostering opportunity and equality on a global scale. By collaborating with customers and partners, SAP is capable of making substantial changes across various industries, supporting the growth and development of economies and societies.

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The company focuses on enhancing Field Service Management operations with advanced products, primarily catering to sectors like Energy & Utility, Oil & Gas, Industrial Manufacturing and Transportation. With more than 20 years of hands-on experience, the firm aims at transforming processes of multinational companies, pioneering an era of Field Service Management wherein task debriefing is entirely hands-free. The firm utilises innovative technologies like Augmented Reality and Artificial Intelligence to boost field activities, thereby improving operational efficiency and customer satisfaction while minimizing costs.

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Schneider Electric's main aim is to optimize the use of energy and resources, striking a balance with progress and sustainability. This company focuses on being a digital ally for Sustainability and Efficiency. Schneider Electric propels digital transformation through the integration of leading process and energy technologies. It creates a connection of products, controls, software, and services, from end-point to cloud across the entire lifecycle. This encourages integrated company management applicable to homes, buildings, data centers, infrastructure, and industries. Schneider Electric operates on a global scale but with consideration to local contexts. The company also champions for open standards and partnership ecosystems. The company values shared meaningful purpose and inclusivity.

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Founded in 1976, CGI provides strategic IT and business consulting services to companies and government organizations around the world. The company's 91,500 employees work across 21 industry sectors in 400 locations. CGI's mission of providing industry and technology expertise to help meet the needs of customers and citizens has resulted in 40+ years of continuous growth.

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Founded in 1976, CGI provides strategic IT and business consulting services to companies and government organizations around the world. The company's 91,500 employees work across 21 industry sectors in 400 locations. CGI's mission of providing industry and technology expertise to help meet the needs of customers and citizens has resulted in 40+ years of continuous growth.

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Gomocha specializes in facilitating mobile field workers in their daily tasks via workflow-driven processes, primarily in industries like construction, energy, manufacturing, security services, and utilities. It enables uncovering of potential inefficiencies and aligns skills with demand. This process helps enhance customer service experience and promote revenue growth while maintaining compliance. Gomocha offers customization options for forms, workflows, and processes to adapt to dynamic business procedures. It aids in managing access for specific users, specifying terminology or languages, and adding fields. It also comes with a Workflow Designer for creating, deploying, and changing the application. Furthermore, Gomocha guarantees smooth integration with all ERP systems.

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Field Squared is a cloud-based Field Service Automation Platform designed to improve the efficiency of mobile field service workforces. It operates as a software-as-a-service (SaaS) solution and integrates with existing business systems, including legacy software, without requiring additional development or ongoing maintenance. The platform provides predictive analytics for planning and operational efficiency.

Field Squared includes a web-based application for operations managers, supervisors, and dispatchers, as well as a mobile app for field teams. The platform is configurable for different industries and business requirements.

Field Squared offers three platform tiers: Mobile Workforce Management, Field Service Management (FSM), and Enterprise Asset Management (EAM).

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Frontu is a company that concentrates on enhancing the productivity of frontline technicians through its digital platform. The platform is equipped with both web and mobile app services, offering digitized field service management operations. The key problem it addresses is the reduction of manual labor, time consumption, redundancy, and irrelevant costs associated with outdated FSM operations. Additionally, Frontu promotes substantial communication between the head office, employees, and clients, and fosters data-driven decision-making aptitude within firms dealing with the complexities of field service management.

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Hexagon operates worldwide, providing digital reality solutions. Its primary aim is to utilize data to enhance efficiency, productivity, quality, and safety in various sectors including industrial, manufacturing, infrastructure, public sector, and mobility applications. Hexagon's technology focuses on creating connected and autonomous ecosystems related to production and people. The ultimate goal is to facilitate a scalable, sustainable future.

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KloudGin offers a mobile-first, cloud-based solution focusing on field service and enterprise asset management. The primary aim is to streamline work management procedures, encourage customer autonomy, and enhance worker efficiency, thus creating potential new revenue channels and operational models. The system has been designed to cater to businesses with sophisticated asset management and field service needs. AI-powered access is provided to information on any device, linking customers, employees, sub-contractors and assets.

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Hitachi Energy is a global organization focused on propelling a sustainable future by advancing energy technology. Aimed at providing to clients in the utility, industry, and infrastructure sectors, the company delivers innovative services and solutions. Its main objective is to enable digital transformation essential for the acceleration of the energy transition towards a carbon-neutral future. Hitachi Energy facilitates advancements in the global energy system, aiming for it to be more sustainable, flexible, and secure. It holds a distinguished presence and extensive installed base across more than 140 countries.

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Oracle is a cloud technology company that offers computing infrastructure and software solutions globally. This organization has developed an autonomous database, the first of its kind, to help manage and secure data. Oracle Cloud Infrastructure presents functionalities to facilitate the transition of workloads from on-site systems to the cloud, and vice versa, as well as between different clouds. Oracle's cloud software applications provide modern tools designed to support sustainable growth and resilience in businesses. Tools developed by Oracle are used by a wide range of users including nonprofit organizations and businesses of various sizes, to aid in operations like supply chain streamlining, human resource management, financial planning and connecting data and global users. Apart from business solutions, Oracle's technology also aids in tasks ranging from government defense to scientific and medical research.

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Oracle is a cloud technology company that offers computing infrastructure and software solutions globally. This organization has developed an autonomous database, the first of its kind, to help manage and secure data. Oracle Cloud Infrastructure presents functionalities to facilitate the transition of workloads from on-site systems to the cloud, and vice versa, as well as between different clouds. Oracle's cloud software applications provide modern tools designed to support sustainable growth and resilience in businesses. Tools developed by Oracle are used by a wide range of users including nonprofit organizations and businesses of various sizes, to aid in operations like supply chain streamlining, human resource management, financial planning and connecting data and global users. Apart from business solutions, Oracle's technology also aids in tasks ranging from government defense to scientific and medical research.

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Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.

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SAP is a company that aims to improve operational efficiency worldwide. The primary focus is on helping customers optimize their business operations. SAP develops innovative solutions to support this objective. The company plays a crucial role in transforming industries by fostering opportunity and equality on a global scale. By collaborating with customers and partners, SAP is capable of making substantial changes across various industries, supporting the growth and development of economies and societies.

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