Product Listings
IFS Planning and Scheduling Optimization automates workforce planning and scheduling activities. Continuous, IFS.ai powered scheduling across service operations adapts as jobs, priorities and events change. It analyzes workforce availability, task priorities, location, skills, SLAs, and business policies, generating efficient schedule, then adapts them in real time. Intelligent appointment booking provides pre optimized slots; complex scenarios such as multi day and multi person tasks are supported. Scenario based planning assists forecasting and capacity decisions. The software reduces operational inefficiencies, reduces travel times and emissions, aids SLA compliance, and optimizes resource allocation and utilization. This streamlines high-volume field service and maintenance delivery, by providing actionable scheduling insights and centralized control.
GridOps is a software designed to streamline and automate field operations for utilities managing distributed teams and processes. The software offers features such as task management, real-time communication, data capture, and workflow automation, allowing utilities to coordinate on-ground activities, monitor progress, and ensure compliance. GridOps supports location tracking, customizable forms, and centralized dashboards to provide visibility into operational performance. The software addresses the challenge of manual paperwork and disjointed communication by enabling digital collaboration and data-driven decision making for industries with dynamic field operations.
IFS Field Service Management is a comprehensive, cloud-based solution supporting the entire service lifecycle; from contract and warranty management to field service automation, planning and IFS.ai powered, continuous scheduling optimization, contractor management, mobile work execution, and depot repair. The platform enables organizations to manage assets, parts, and increase resource utilization, leveraging Industrial AI for predictive maintenance, real-time scheduling, and first-time fix optimization. With omni-channel customer engagement, remote assistance, and knowledge management, the solution empowers service teams to deliver responsive, high-quality service. Flexible workflow automation, real-time analytics, and integration with IoT-connected assets help organizations boost productivity, reduce costs, and grow service revenues. Managing complex SLAs helps organizations comply with service level agreements and exceed customer expectations across industries.
SAP Asset Manager is a software that supports the management and maintenance of enterprise assets in industries such as utilities, manufacturing, and energy. The software offers functionalities including work order management, notification processing, inventory handling, and time sheet recording. It enables field technicians to access and update information on mobile devices, facilitating asset tracking, maintenance execution, and inspection activities. SAP Asset Manager aims to improve maintenance operations by providing integrated data on equipment, work history, and spare parts. It assists organizations in optimizing asset performance, extending equipment lifespan, and reducing unplanned downtime through streamlined workflows and real-time access to maintenance data.
Geocall is a software designed to manage and optimize field service operations by supporting scheduling, dispatching, resource allocation, and real-time communication. The software enables organizations to plan service activities, track field personnel, monitor job progress, and collect data from the field. Geocall offers features that include route optimization, work order management, mobile access for field technicians, and integration with back-office systems. The software aims to assist organizations in improving operational efficiency and resource utilization through enhanced workflow visibility and streamlined communication between the field and central offices.
ArcFM Mobile is a software designed to support utility field crews by providing access to geospatial data and mapping capabilities on mobile devices. The software enables users to view, edit, and collect geographic information system data in real time, facilitating asset management and maintenance workflows. ArcFM Mobile offers tools for locating and updating network assets, managing work orders, and synchronizing field data with central systems. It addresses the business challenge of maintaining accurate and timely utility network information by streamlining field data collection and ensuring data integrity across distributed teams.
CGI OpenGrid Field is a software designed to support field workforce management for utilities and energy organizations. The software enables efficient scheduling, dispatching, and tracking of field operations by integrating real-time data and mobile capabilities. It offers functionalities such as work order management, asset tracking, and resource allocation, along with mapping and geolocation support to streamline work completion and reporting. CGI OpenGrid Field addresses the business need for optimizing operational efficiency, minimizing delays, and ensuring regulatory compliance in field service activities. The software facilitates coordination between office and field staff, improves visibility into field tasks, and enhances the accuracy of data collection for maintenance and incident resolution.
CGI OpenGrid Workforce is a software designed to manage and optimize the scheduling, dispatching, and execution of field operations within utility and energy organizations. The software supports real-time workflow management, resource allocation, and task tracking to enhance the efficiency of field crews. It integrates with existing enterprise systems, enabling coordination across scheduling, customer information, and asset management platforms. The software facilitates mobile access for field workers, providing job details and updates directly to handheld devices. It aims to address business challenges related to field service coordination, regulatory compliance, and operational efficiency by streamlining work order processes and improving visibility into workforce activities.
Chime is a software designed to streamline team communication and collaboration within organizations. It offers features such as channel-based messaging, direct messaging, file sharing, and notifications, allowing users to organize conversations by topics, projects, or departments. The software supports integrations with other productivity tools, enabling seamless workflow management and reducing the need to switch between applications. Chime addresses business challenges related to fragmented communication, enabling real-time discussions and information sharing to improve decision-making and operational efficiency. The software also provides options for role-based access and permissions, ensuring secure management of sensitive information across teams.
Field Mobility Platform 360 is a software developed to support field service operations by streamlining workflows, scheduling, and dispatching tasks for mobile workforces. The software offers digital forms and checklists to guide technicians, real-time access to job information, and integration with enterprise resource planning and customer relationship management systems. It provides tools for time and expense tracking as well as support for capturing customer signatures and documentation on-site. Field Mobility Platform 360 aims to improve coordination between field teams and back-office staff, increase visibility into field activity, and address business challenges associated with managing distributed service operations.
All-in-one Field Service Automation Software Field Squared is a cloud-based Field Service Automation Platform designed to improve the efficiency of mobile field service workforces. It operates as a software-as-a-service (SaaS) solution and integrates with existing business systems, including legacy software, without requiring additional development or ongoing maintenance. The platform provides predictive analytics for planning and operational efficiency.
Field Squared includes a web-based application for operations managers, supervisors, and dispatchers, as well as a mobile app for field teams. The platform is configurable for different industries and business requirements.
Field Squared offers three platform tiers: Mobile Workforce Management, Field Service Management (FSM), and Enterprise Asset Management (EAM).
Frontu is a field service management software that facilitates the coordination and execution of on-site operations for companies with field teams. The software offers functionalities that enable work order management, scheduling, task tracking, digital documentation, and reporting. It provides mobile solutions that assist technicians in accessing job details, updating statuses, and managing inventory while on location. Frontu integrates with existing enterprise resource planning and other business process systems to improve workflow efficiency and reduce administrative overhead. The software is designed to address challenges related to resource allocation, communication between field and office staff, and documentation accuracy, aiming to improve operational transparency and optimize field service performance.
HxGN InService is a software designed to support utilities and telecommunications organizations in the management of real-time operations for network outage, restoration, and workforce dispatch. The software provides supervisory control and data acquisition capabilities, outage management, and mobile workforce management functionalities. It allows organizations to monitor and control network events, respond efficiently to incidents, and assign resources for field operations. By automating and centralizing workflows, the software aims to improve service reliability and operational efficiency. HxGN InService addresses business challenges related to event detection, response coordination, and information sharing for utilities and network operators.
KloudGin Platform is a software designed to streamline field service and asset management operations for organizations. The software offers features that include scheduling, dispatching, work order management, inventory tracking, and mobile workforce connectivity. It integrates with enterprise resource planning systems and provides analytics to support service delivery and asset utilization. KloudGin Platform addresses business challenges such as optimizing field team productivity, reducing manual processes, improving asset tracking, and facilitating real-time data access for operational decision-making. The software is intended to support industries including utilities, construction, and telecommunications by combining back-office workflows with mobile capabilities in a unified cloud-based solution.
Lumada FSM is a software designed to facilitate field service management by optimizing the scheduling, dispatch, and execution of field operations. The software provides tools for real-time monitoring of field activities, work order management, and resource allocation. It integrates with existing enterprise systems to streamline workflows and supports features such as mobile access for field technicians, automated reporting, and analytics for operational insights. Lumada FSM addresses business challenges related to managing distributed workforces and complex service operations, helping organizations coordinate field tasks, improve operational visibility, and enhance service delivery efficiency across various sectors.
Oracle Field Service is a software designed to manage and optimize field operations for organizations with mobile workforces. It utilizes data-driven algorithms to schedule and route field technicians, aiming to enhance appointment adherence and resource allocation. The software enables real-time tracking of personnel, supports collaboration among field teams, and integrates with other back-office systems. It provides tools for managing work orders, inventory, and customer communications, helping organizations address challenges related to operational efficiency and service delivery. Oracle Field Service is intended to solve business problems associated with complex dispatching, field resource coordination, and visibility into service activities.
Oracle Utilities Work and Asset Cloud Service is a software designed to support utility organizations in managing work orders, assets, and maintenance operations. The software enables planning, scheduling, and execution of preventive and corrective maintenance activities. It provides tools for tracking asset performance, facilitating field service automation, and capturing real-time data for operational analysis. The software aims to enhance regulatory compliance and optimize resource allocation by offering visibility into asset lifecycle management and work status. Through streamlined workflows and integration capabilities, the software assists utilities in addressing challenges related to equipment reliability, downtime reduction, and maintenance cost control.