"Unveiling Opmanagers Evolution and Notable Improvements Over the Years"

Submitted

5.0
5.0
Overall User Rating

Product(s): OpManager Plus

Overall Comment:"We have been using Opmanager in some or other form for close to 5/7 years now, Opmanager was 3rd party managed platform for my team to us in one entity that we lookafter, we also had small version in different entity but then SolarWinds become prominent product in that entity, When we reached out to vendor for project that we had in mind, we were provided full profession support to carry out Opmanager+ PoC & to consolidate all platform and I was surprised how much product has improved in last 7years. how responsive and good product it, default reports, and willingness to add what we need from product team"

Lessons Learned

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What do you like most about the product or service?

Improvement, adatability of product development team, new features where it can integrate with modern other tools like SNOW or Teams, has full on IPAM too(not using it) but just in case some one needs it

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What do you dislike most about the product or service?

None so far as we have use opmanager in past and we were always happy with what product offers, Opmanger+ is cherry on top with lot of licensing being made eash and access to lot of integration in that plus model

Evaluation & Contracting

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Why did you purchase this product or service?

  • Improve customer relations/service
  • Cost management
  • Improve business process outcomes
  • Improve compliance & risk management
  • Create internal/operational efficiencies
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What were the key factors that drove your decision?

  • Overall cost
  • Product roadmap and future vision
  • Strong consulting partnership
  • Pre-existing relationships
  • Strong customer focus
  • Product functionality and performance
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Which other vendors did you consider in your evaluation?

  • Other...
  • Cisco Systems
Description
Solarwinds

Integration & Deployment

Service & Support

Product Capabilities

Additional Context

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Deployment architecture

On-premises
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In which country(s) did your deployment take place?

United Kingdom