Non-Life-Insurance Platforms, Europe Reviews and Ratings

In general, Sapiens and its CEO are willing to service their customers best. That is, what we expect from our partners. A change can be executed in short term and the experience of the Sapiens consultants is excellent.

TIA has improved a lot the last 2 years: more focus on what customers need and helping and listening to customers. We've had good discussions and help with topics like GDPR, SEPA and upgrading. Also good explorative sessions on pricing combined with RADAR and Claim handling.

Exceptional relationship management and common trust with Adacta team. Very flexible cooperation, quick responses on our requests and deep insurance industry knowledge/understanding of the team.

Software is stable and well developed. Vendors reacts fast to customer needs and and gives a good feedback about possibilities for implementation requests. The software offers a lot of possibilities to implementen flexible own solutions.

Guidewire is a trusted partner with a proven track record of delivering innovative technical solutions to support the P&C industry. The vendor's understanding and experience in the P&C space have aligned well with our business and technology strategy and significantly contributed to our success with the platform.

My Company has adopted, with success, the Pass Insurance P&C platform to start a new relevant partnership

- Quick and comprehensive answers to evaluation questionnaire - Good "Prove of Concept" Phase - Flexible economic terms for project realisation - Good range of implementation partners and good relationship with vendor - Active User Group Community, but slow to implement specific requests

The functionality Keylane provides through Axon has a high quality and is very reliable. We also use the SAAS proposition of the product which proves to be good service, reliability and scalibilty. We work together now for more than a decade. Our company was one of the first implementations of Axon (at that time called QIS (Quinity Insurance Solution). The implementation itself, but also the developments to the core system in a later stage proved Keylane to be a genuine partner in business. These days Keylane has grown rapidly with implementations in several countries which sometimes lead to less focus and attention than ideally wished for but still a great business partner.

Fadata provides good quality product and service. Fadata is a flexible and client-oriented vendor and always open to discussion about customer needs, respecting client's culture and extraordinary requests.

Good technical and commercial approach. We use just one module so it doesn't allow us to move in cloud and leverage all the opportunities (too expensive cloud version for 1 module).

IBA has an exceptional customer focus and is focused on achieving results, and not getting lost in legal discussions. Whenever challenges occur, the response i swift. The SaaS offering has improved substantially over the past few years.

We implemented Navigator starting from the Minimum viable product in only 4 months. Then we enhanced the Navigator platform with 2 next releases. NIIT is used to develop software in the Insurance Sector, they know the business and they hardly and really structured way.

Concerns only Prima claims Worked well : Project on time, Developpement quality, Relationship Didn't : Cost more than RFP estimation, Knowledge of the Standard Product