Operations Intelligence Platforms Reviews and Ratings

What is Operations Intelligence Platforms software?

Gartner defines the operations intelligence platform as a suite of development and runtime software tools that monitor, alert and support interactive decision making by providing data and analytics about current conditions. These platforms have adapters to receive and send data; event processing logic to detect threats and opportunities; rule processing; analytics; dashboards; alerting facilities; and capabilities to trigger responses in applications, devices or workflow tools. The platforms apply to the operational aspects of a business. Business operations are activities that produce, deliver or directly enable goods, services and information products. Applications built on operations intelligence platforms work at the oversight level; they do not directly control work at a detailed level.

Products In Operations Intelligence Platforms Market

"A very good fast and reliable application log monitoring tool"

Really good cloud platform to manage and monitor application logs dashboards

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"Great Tool for use"

During the usages i found it automates log search and analysis, as well as server and network monitoring. Speed tactical troubleshooting tool. We can collect and index all of logs data including syslogs, event, web and IIS logs in format. dynamic alerts and good for real-time reporting tool.

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"Easy log analysis and smart alerts enabled by ML and good UI"

Have a good experience with Coralogix. I like the fact that Coralogix creates log templates automatically without the need to define regexes for them. It is just easy to use, from UI through to log analysis, to alerts and visualizations.

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"VROC helps in monitoring and decision making process"

The vendor is very co-operative and quick in response.

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"Implementation was easy, but might require a bit more load testing"

The team is always very responsive and provides what I ask. I never have an issue with downtime with the system. Any downtime is usually due to changes on our side, but their team works with us to resolve in a timely manner. I have never had an issue that wasn't resolved in a few hours and issues are far between.

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"Analysis of Distribution network of water piping"

Experience was very good. Its useful for analysis of distribution network in water sector for arriving optimised bill of quantities for Pipes.

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"One of the best payment dashboard tool"

the product allows to bring a business view to flow ans issues who are usually seen as IT. it allowed us to proactively reduce customer complaints and increase levelnof services

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"Great tool- super helpful- real time"

This is a great vendor that helps us with quick turn arounds on customer feedback that are a "likewise" audience to our own.

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"This is very good tool."

It is very good data visualization tool. It is user interface to the company's Web analytics product. It provides statistics and basic analytical tools for various purposes.

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"Simple straightforward integration with ServiceNow and other ITIL Tools"

This is the best Event management tool available in the market to reduce your Alert noise from multiple monitoring and enterprise tools. Integration with ServiceNow was smooth and awesome. We are loving it so far. Great results

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"easy to get started"

it was a good experience

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"Good product but data privacy challenges for UE companies"

The product is relatively easy to use and delivers what we use it for, but the more complex analytics are not always easy to understand and the ergonomy could be improved.

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"Easy learning curve, not enough updates."

Moxie is a great client interaction service. It seems to have several bugs that we've experienced for quite some time that do not get addressed.

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"Niche solution"

Complex technology with many movable pieces but it works. Deployment was a challenge. Need internal expertise to manage big data platforms. We had to sign up for support and service package with premium pricing. Value realization of the investment is still to be evaluated. PoC process was smooth. It worked based on their own lab setup and expertise and we quickly realized the value. As I said before, actual production based on your ingestion rate is very complex and quickly turn into a deployment with 100+ boxes in DC.

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"Provides the base of what is needed, but we were looking for more."

At times and in certain situations their service and product provide what we need. But there have been times when we are looking for more creativity and flexibility in their software solution. Product stability has been an issue since our last upgrade as well.

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"Good product, but future strategy is not clear "

Good product. Not clear on future strategy / desired in the analytics space

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