Operations Support Systems Reviews and Ratings

trying Huawei SmartCare was a comprehensive experience, where I can definitely say it's a highly effective solution for telecom operators aiming to enhance network performance. Using it with tasks related to Customer Experience Management (CEM) was a great success.

In our network we use this software to manage and monitor Access devices like DSLAMs and MSANs. It is easy to add new devices, and manage them. There is a fault management interface on U2000. Real time and historical system alarms can be monitored via this software. With just one click, you can connect to your devices with Telnet etc. Also it has a graphical representations of devices, quickly you can check shelfves, cards and the status of any device. Device groups can be created according to the location and you can add access devices under them. It also has a user priviliges section on Security Interface and you can modify user rights here. U2000 is a very practical and user friendly software, i totally recommend it.

Excellent platform that provides end to end network visibility with strong FCAPS capabilities.

nearly fully satisfied, fully satisfied. With IBMs OSS applications we are operating all our services and networks and managing ~ 4 mio customers. In general IBM has to shorten the time to bring new features, e.g. cognitive analytics to run in big environments.

nearly fully satisfied, fully satisfied. With IBMs OSS applications we are operating all our services and networks and managing ~ 4 mio customers. In general IBM has to shorten the time to bring new features, e.g. cognitive analytics to run in big environments.

Increased availability and Zero downtime during planned activities. Capex savings by doubling OSS capacity in this new architecture. Significantly reduced SW upgrade time. High skilled engineering team to integrate and deploy new architecture into our network.

Excellent tool for both commercial and technical product and service manipulation. Fast and intuitive

Whale Cloud OSS helped us in saving base station energy consumption by 15%, improved tower sharing ratio by 200%, and increased operation efficiency.

We have a very good relationship with the vendor i various areas. The product is developed in a similar way we develop our services. Agile, in short development cycles. Due to the close collaboration we get features and fixes within short time frames. On the other hand HPE benefits from our organisation real live experience and challenges. our organisation is a flag ship customer for HPE Service Director.

We have a very good relationship with the vendor i various areas. The product is developed in a similar way we develop our services. Agile, in short development cycles. Due to the close collaboration we get features and fixes within short time frames. On the other hand HPE benefits from our organisation real live experience and challenges. our organisation is a flag ship customer for HPE Service Director.

Good understanding of our needs. They helped us to build the solution accepting changes during the project. Sometimes filling the gaps of other parts of the architecture. They accomplished the time frame and quality.

Very satisfied with the product. From the user interface to ease of access I find the product very effective and productive. Also the product makes it is easy to work with navigation and search functions. Ability to export is also very handy.

nearly fully satisfied, fully satisfied. With IBMs OSS applications we are operating all our services and networks and managing ~ 4 mio customers. In general IBM has to shorten the time to bring new features, e.g. cognitive analytics to run in big environments.

great experience and easy to use software, implementation was a breeze and it helped us deliver on our commitments to our customers

Pre-Sales and Delivery disconnect caused some surprises in the early stages of the project extending the delivery timelines and causing some limitations in expected benefits. However, in overall NOKIA went the extra mile and managed to deliver a successful project in a challenging environment. Solution has been well received in within the organization across the stakeholders and can be considered as success.

Changes to meet user requirements has been good. Project management has been good. Although sometimes when issue were encountered in SIT etc referral to internal UIM Product team can take longer than we would wish.

Project was implemented and supervised by professional team and completed earlier than the contractual project plan.

nearly fully satisfied, fully satisfied. With IBMs OSS applications we are operating all our services and networks and managing ~ 4 mio customers. In general IBM has to shorten the time to bring new features, e.g. cognitive analytics to run in big environments.

the feature that have this is very great you can use this for telecommunications solve issue and event in the network

Four years ago our company decided to replace Oracle MetaSolv Communications. Three and a half years later, we signed a new support agreement because MetaSolv could not be replaced. Oracle MetaSolv provides top quality, industry-standard telecommunications functionality, to meet our business requirements. Our Customer Support is superior and Oracle's interest in User issues is unmatched.