Oracle Application Services, Worldwide Reviews and Ratings

LTI's proactive approach to continuous improvement in production support is inherent in their corporate culture. This attitude assists AAM business users in eliminating errors in our business transaction processing. The business users are becoming more self-sufficient, ultimately freeing up support resources to work on value added activities.

We are in a great communications with our vendor and they deliver quickly. They do the most to insure that we are taken care of so that we may continue to run business smoothly.

Wipro currently support my Oracle Content Integration Suite (CIS), they run a very professional service covering 24/7. To date I have not experienced any issues in terms of technical skill.

we had long term experience with Fujitsu with multiple implemenations and support, where we have used them to cover 60% of our IT SW services successfully.

Learning from Deloitte in this domain is what I like best. They are very creative and have many ideas. A better open-source automation solution may have helped cut costs. Automation tests and metrics are tested when a project is Agile but not Waterfall. These issues require improvement. For good reasons, Deloitte has weathered budget cutbacks' many ups and downs. The hired staff has been incredibly adaptable, diligent, and communicative. My team uses a lot of procedures and artifacts that Deloitte contractors produce daily. The company's ability to effectively create, test, and distribute high-visibility online apps was made possible in large part by Deloitte's application testing services.

We have been a Fujitsu client for over 10 years and they have been an integral part of our team. Their product and business knowledge along with their professionalism, pride, hard work, and determination to help our team bring value to our business partners makes them an outstanding organization. I can't say enough about the great work they have done for us in helping drive the business forward. The are involved in all aspects of our IT business support, from DBA services to filling an open business analyst position in finance. They help in any way they can and often offer innovatinve and creative solutions vs. just taking orders. They are a true partner always trying to do more and help our team be successful.

TATA is a fantastic supplier and offer a great alternative to costly domestic suppliers. Easy to negotiate with and always display great people on the project.

Solution alignment with business by providing multiple options. 3 different regional business but one common/global standard implementation with minimal deviations Adapt Customisation Perf Testing for every release

PwC's team was highly skilled and cohesive. They were excellent at project managing our Company's Oracle implementation across eight countries. They stood by us post implementation during our first post go live audit even though the engagement ended six months prior.

Very strong technical team, Senior leadership is very engaged, great partner and willing to do whatever it takes to make the project successful.

We have Worked Close together, and so far Wipro have only performed as expected or better

Two of CooperVision’s core values relate to dedication and partnership. Dedication requires us to bring expertise, focus and determination to everything we do and to not quit until the job is done right defined by our customers, patients and ourselves. As partners, we are committed to building strong relationships through honesty, candor, trust and respect. A team built with this relationship backdrop can achieve far more than we can on our own. We entered into our business relationship with the belief (built through sales cycle evaluations and references) that there was a solid alignment between our company cultures relative to these core values. Using staffing as an example, collectively, we have more than 125 individuals working together toward our shared program outcomes. It’s a distinct challenge to bring a team of that size together and get every resource selection right, each time. IBM has consistently brought forward resources that are competent and confident in the required skills and we expect that. But, it has been equally important in our staffing process to ensure that the cultural fit is made as well. We’ve used these values to pre-screen resources which has improved our initial cycle time to staff the team but also overall retention on the program. Thinking beyond the staffing example, there are natural points in the timeline where team stress increases. i.e. Design sign-off, the start of test cycles, data conversions, etc. As deadlines come more into focus, stress increases. The shared values have generally reduced team stress by helping to remain open and approachable during high stress phases. Using them as guideposts, our project and program leadership have also been able to identify issues quickly (because they stand out) and course correct timely.

Zensar is very flexible. I have worked with many 3rd party consultant companies. Zensar is caters to their customers as needed. They have experienced support and implementation resources

Good team, responsive to our business, support analyst turnaround low (low attrition), functional and technical capabilities, effective contract costs, good leaders.

The team is responsive, accessible, and helpful all the time. They have not only implemented the solution within committed time but shared their knowledge and industry best practices in managing our business smoothly.

I have communicated back to the vendor that the experience I have had with them should be used as a 'case study' as to how to make this kind of relationship work well. We have had a working relationship where my team is responsible for delivering an IT Business Service to the business. The vendor team has has the responsiblity for the software platform that delivers the IT application services component of the IT Business Service. I have held them accountable for that service and provided them the authority to deliver that service. This arrangement has worked exceedly well in my area of accountability.

We have been using Deloitte's AMS service since 2011 and have been really pleased with the service that they have provided. We have stayed under budget every year and quility of deliverable is quite satisfactory.

My overall experience with Infosys has been excellent. They have routinely gone above and byond in terms of service and I would have no hesitation in recommending them to other companies. They regularly seek to improve their service via the regular perception rating that we provide and this is taken seriously within their organisation. I have also found that staff transition has been seamless to the customer and that there is always a proper handover between onshore and offshore staff.

We are extremely delighted with TechM’s thorough & professionalism in handling end-to-end Program Management capabilities, which resulted in an excellent delivery with their Oracle product capabilities. TechM could demonstrate the value that we realise with this Implementation & helped us in managing the change across our systems/processes/employees. Not only we are experiencing a quality system, our business users are extremely happy with the way the change has been managed by TechM.

DXC Team has distinguuished as a very competent and professional team. Their partnership with our user and operations is key for thriving the user's experience and delivering the servicies for our business units. Overall, it has been a complete success of working with the solutions offered by DXC.