P&C Insurance Core Platforms, North America (Transitioning to SaaS P&C Insurance Core Platforms, North America) Reviews and Ratings

The Guidewire software is highly user-friendly and efficient in covering various insurance related functionalities. Its consistent user experience across different lines of business makes it easy to work with.

The team is always open to helping make the product better.

One of the most successful vendor product implementations at our organization!

Communication is top-tier. Expectation setting and management is really well done. Project was slightly ahead of schedule and below budget

The system has matched our expectations, During the implementation process the staff at Duck Creek has been very helpful. There have been no major issues and the codeless configuration demonstrated during our selection process has turned out to be a capable toolset.

The team at BriteCore has consistently offered exceptional support over the 10 years we've been live on the platform. The product has grown with us over that time and continues to keep pace with (and in some cases lead) industry changes. We have been pleased with BriteCore's focus on partnering with its clients to work toward mutual success, as well as fostering a strong and interconnected client community. The entire BriteCore ecosystem is designed around community and mutual success.

The implementation of the Stingray system for our company was a true partnership with the vendor and continues to be the same today. We worked together to overcome any issues that were presented and communicated constantly during the project to lessen the risks inherent with a system project. The team we work with at Sapiens is the best and is devoted to supporting our system in whatever ways we need. The only delays that were encountered were from other vendors we were trying to complete interfaces with, but once again the Sapiens team stayed on top of these issues to keep the project moving forward at all times.

Insuresoft is a critical partner for our business and they have supported us so well from early stage to where we are today.

Best: ability to support any P&C insurance product and any processes: Worst: flexibility leads to high costs to upgrade

Overall, excellent business value. They are a terrific partner and will deliver on their SOW within budget and on time. Very effective partnership resulting in a quality implementation. Knowledgeable resources provided expertise in most areas of development and testing. Vendor is responsive.

The Duck Creek Suite set of products have delivered the capabilities we needed and the Duck Creek organization has been a strong partner throughout our deployment and journey together.

Insuresoft / Diamond system has been a solid system for us for the past 18 years and we look forward to the same continuing in the future.

Insuresoft / Diamond system has been a solid system for us for the past 18 years and we look forward to the same continuing in the future.

Insuresoft / Diamond system has been a solid system for us for the past 18 years and we look forward to the same continuing in the future.

PAS and P&C have been an outstanding MVP implementation. Some struggles with out of the box Billing.

Highly customizable, can develop new products quickly, all-in-one solution including the rating engine. Requires additional $ for existing customer base to take advantage of new features like their web services layer (TESL). It is still too easy to make development/configuration mistakes.

Our Company is extremely satisfied with all aspects of the BriteCore Suite of products. BriteCore has allowed us to adapt to constant rapid change within the insurance industry, which has been critical in satisfying agency and policyholder demand.

Our Company is extremely satisfied with all aspects of the BriteCore Suite of products. BriteCore has allowed us to adapt to constant rapid change within the insurance industry, which has been critical in satisfying agency and policyholder demand.

I'm making these comments based on a 10 year relationship. For 90% of the time, I am completely satisfied with the response time, the support, the incredible regulatory support that they can provide and overall willingness to "work with clients" to meet their ever demanding needs. We had a not so successful 2018, but they doesn't overwrite the prior 9 years of positive work.

Duck Creek Leadership was a key differentiator in our selection process as well as an implementation model. During the implementation of the suite, we had several instances where we needed to escalate the "situation" and upon doing so - we received the highest level of support and engagement to assist in resolving the issues being raised by the collective team. Duck Creek clearly demonstrated that they were partners in this journey want wanted to ensure our success. What did not work was not a Duck Creek specific situation - the selected system integrator (SI) did not necessarily understand the full capabilities of the Suite which lead to some disconnects between the business requirements and what the Suite was functionally able to deliver on. This disconnect was mitigated when we engaged with the Duck Creek leadership team that resulted in a clear roadmap that was better aligned to business stakeholders.