Gartner defines product analytics as applications used to collect and analyze behavior data and sentiment to increase user engagement, adoption and satisfaction to improve experiences and drive retention. This solution category is embedded within mobile apps, desktop apps, websites/portals, software and edge devices. Product analytics often enables in-product engagement for onboarding and activation as well as the collection, tracking and analysis of user data to draw insights about the ways in which users engage
"Track your customers behaviour"
Great to track our users' behavior inside our website and app. This gives us a hint how can we improve our product in terms of navigation.
"Top Notch UI/UX and a delight to use."
We use Mixpanel to better understand user behavior on our platform. Right from user's onboarding experience to their retention, Mixpanel helps us dive deep into every stage of user's journey. Mixpanel has top notch UX and it's a delight to use it on a daily basis for product analytics.
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See All Alternatives"Experience Pendo: No Dislikes Just Pure Performance"
Pendo is a provides a wonderful platform to generate data and reports.
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See All Alternatives"Great for granular usage reviews, but lacking in multi-variable analytic capabilities"
This tool does a great job of monitoring all activity on our UI, but the analytics available within the tool are lacking. Fortunately, they make it easy to access and export the data to more complex analytical tools.
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See All Alternatives"While promising, Churnzero falls short in it's customization aspect. "
The company seems to still be growing. Therefore, there were a lot of pain points when trying to implement this for my firm. The ability to create custom tables and custom reports is very bug-ridden, and therefore, the process was very irritating.