Recruitment Process Outsourcing (RPO) Reviews and Ratings

What are Recruitment Process Outsourcing?

Gartner defines the RPO market as third-party providers that specialize in all aspects of recruitment and partner with organizations to manage some or all of their recruitment functions, including contingent and (more commonly) permanent placement.

RPO is one component of a broader range of HR business process outsourcing (BPO) solutions. These solutions can include, for example, outsourcing of shared or managed services, learning and development, employment law, compensation design, or payroll services. This Market Guide focuses only on RPO providers and services.

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ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and business outsourcing services, analytics and compliance expertise. ADP's experience, deep insights and cutting-edge technology help transform human resources from a back-office administrative function to a strategic business advantage.

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AgileOne is a global company that specializes in designing and developing workforce and procurement solutions. The firm focuses on creating processes that enhance efficiencies in human resources, procurement, and supplier management for large scale companies. AgileOne's custom solutions address multiple areas including cost savings, risk mitigation, vendor management and employment alternatives. The solutions are also designed to integrate technologies to manage suppliers throughout an organization effectively.

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Broadleaf is a company based in the United States that provides professional talent management services to various industries. Since its establishment in 1965, Broadleaf has developed expertise in multiple areas including managed service programs, recruitment process outsourcing, independent contractor compliance, procurement management, vendor management systems and payrolling. The central aim of Broadleaf is to aid businesses in acquiring and managing talent.

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Cielo is a global company specialized in Talent Acquisition Partnerships, providing other companies with customised Talent Acquisition Strategies and Recruitment Process Outsourcing solutions. It assists businesses in staying competitive by providing unique talent experiences. Their expertise spans across several vendor evaluations including Recruitment Process Outsourcing and Total Talent.

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Findernest is a consultancy that facilitates business growth by implementing a strategy that incorporates technology, data analysis, artificial intelligence (AI), and cybersecurity. This organization provides end-to-end services including Technology Consulting, Cloud solutions, Data Analytics, AI integration, IoT, machine learning (ML), and Cybersecurity. These services are designed to enhance the operational performance of enterprises at a global scale. The company recognizes the unique nature of each business and, as such, tailors strategies to align with specific needs. The provision of digital solutions and IT services by Findernest is geared towards boosting productivity, improving customer experience and reducing the time it takes to introduce a product to the market. By collaborating with industry frontrunners, the consultancy ensures industries have access to state-of-the-art technologies and resources for success. It utilizes a hybrid working model to create value and offers expertise in staffing and recruitment. Findernest fulfills its mission by offering adaptable growth strategies, expert technical insights, constant global support, and robust security measures.

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Top #1 Technology specializes in offering global PEO (Professional Employer Organization) and Employer of Record services across 160+ countries globally. The company supports organizations in establishing or expanding their operations in new global territories. With a team that possesses an in-depth understanding of local regulations and processes for each operating country, Top #1 Technology assists businesses in overcoming administrative challenges. They provide services including payroll and tax administration, company incorporation, labor dispatch, employee dismissal, and work permit applications. The main focus is to enable clients to concentrate on growing their business operations while they manage the administrative aspects.

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Korn Ferry is a worldwide organizational advisory firm that assists businesses in establishing effective organization structures, defining roles, and delineating responsibilities. The firm offers guidance on hiring processes, providing strategies for rewarding and motivating employees. Furthermore, Korn Ferry extends professional development support towards career progression. The firm's holistic approach to organizational design and employee engagement addresses several vital business challenges.

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Randstad Enterprise provides talent solutions through its business lines, Randstad Sourceright and Randstad RiseSmart. Randstad Sourceright delivers services related to talent acquisition, including recruitment process outsourcing, managed services programs, and services procurement. Randstad RiseSmart focuses on talent development and transition, offering support for talent mobility, career coaching, and outplacement. The company applies talent data, market insights, and technology to support organizations in managing workforce needs.

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Features of Recruitment Process Outsourcing

Mandatory Features:

  • Extending verbal and written offers

  • Compliance with regulatory requirements and providing empirical evidence when necessary

  • Scouting and interviewing lead candidates

  • Sourcing and screening candidates at scale

Optional Features:

  • Candidate relationship management (CRM) software via enhanced applicant tracking systems (ATSs)

  • Global operations, including onshore, “nearshore” and offshore business process services within HR

  • Total workforce management solutions (including nonemployee worker types, such as contingent and contract workers)

  • Advanced data insights and analytics for informed decision making

  • Channel, platform and industry expertise

  • Ready-now talent pipelines

  • Thought partnership and workforce planning strategy

  • Market responsiveness to address changing client needs

  • Tailored, branded employer marketing and representation, including experience initiatives for hiring teams and candidates, both internal and external

  • Background checks, reference checks, assessment tests and onboarding administration

  • Diversity, equity and inclusion (DEI) initiatives