RevOps Enablement Suites Reviews and Ratings
What are RevOps Enablement Suites?
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Features of RevOps Enablement Suites
Mandatory Features:
Lead generation, capture, scoring and management capabilities across marketing, sales and customer service
Omnichannel automated capture of all contact and activity, including prospects’ and customers’ digital interactions, and interpersonal communications between a prospect or customer and anyone within the company involved in marketing, sales or customer service
Detailed analysis and reporting delivering shared insights into prospect and client interactions from marketing, sales and/or customer service that correlate to revenue production
Revenue management tools that allow shared targets to be set, monitored and managed, including the use of predictive analytics for lead conversion, sales progression and customer retention
Automation and/or AI tools to allow repetitive cross-functional workflows to be created and managed across marketing, sales and customer service, including the progression of leads, conversion of opportunities into revenue and support handoffs to service delivery upon contract completion
Content management capabilities to allow the creation of prospect- and customer-facing materials and collateral, including the management and distribution of content across marketing, sales and customer service
Single shared data store that acts as a shared system of record for all prospect and customer information, and all prospect and customer interactions, across marketing, sales and customer service