Product(s): Agile CRM
Overall Comment:"We adopted Agile CRM primarily to streamline sales and marketing oprtions within a single platform. It has helped centralize contact management, email campaigns and basic automation workflows. While it serves our needs on all levels, the platform shows advanced features as we scale production. It's best suited for small, mid or large scale businesses with straight-forward needs and budgets. "
Agile CRM's pricing structure is competitive, especially for smaller teams. It includes a wide range of features - CRM, Email marketing, web tracking, help desk in a single system which is convenient. The campaign builder is useful for simple workflows and task management, and contact scoring is helpful for keeping the sales team organized. Cloud-based access is also a plus for remote users.
Some features feel incomplete or inconsistent, and integration with third-party tools requires workarounds. Support response times vary, which can be challenging when issues affect workflow. The product is a feature-rich and affordable all-in-one platform, especially well suited for small to mid-sized businesses.